Systems Management. All aspects of systems management (e.g., software distribution/license management, configuration/installation, remote systems control, enhancements/service updates, system resource monitoring, helpdesk support/issue tracking).
Systems Management. Service Provider responsibilities include:
Systems Management. 5.3.1 The Service Provider shall follow a recognised systems management process.
Systems Management. Claims management; and Encounter Data and enrollment information, as applicable, including but not limited to, at the request of EOHHS, a walk-through of any information systems, including but not limited to enrollment, claims payment system performance, interfacing and reporting capabilities and validity testing of Encounter Data, in accordance with Section 2.15.2, including IT testing and security assurances. A review of other items specified in the Contract, including: Capabilities of Material Subcontractors; Compliance with EOHHS requirements for FIDE SNPs; and Data collection and reporting capabilities. No individual shall be enrolled into the Contractor’s SCO Plan unless and until EOHHS determines that the Contractor is ready and able to perform its obligations under the Contract as demonstrated during the Readiness Review. EOHHS or its designee shall identify to the Contractor all areas where the Contractor is not ready and able to meet its obligations under the Contract and provide an opportunity for the Contractor to remedy all identified deficiencies prior to the Contract Operational Start Date. EOHHS may, in its discretion, postpone the Contract Operational Start Date if the Contractor fails to satisfy all Readiness Review requirements. If, for any reason, the Contractor does not fully satisfy EOHHS that it is ready and able to perform its obligations under the Contract prior to the Contract Operational Start Date, and the Commonwealth does not agree to postpone the Contract Operational Start Date or extend the date for full compliance with the applicable Contract requirement, then EOHHS may terminate the Contract. Contractor Readiness Review Responsibilities The Contractor shall demonstrate to EOHHS’s satisfaction that the Contractor is ready and able to meet all Contract requirements identified in the Readiness Review prior to the Contract Operational Start Date, and prior to the Contractor engaging in marketing of its SCO Plan. At the request of EOHHS, the Contractor shall provide to EOHHS, or its designee, access to all information, materials, contracts, or documentation pertaining to the provision of any service or function required under this Contract within five (5) business days of receiving the request. The Contractor shall provide EOHHS or its designee with corrections requested by the Readiness Review report within ten (10) business days after receipt of the Readiness Review report. Administration and Contract Management Organization,...
Systems Management. Systems Management Services are invoiced on the Available Download Date. Systems Management Services will renew automatically for additional one (1) year terms at our then-current Systems Management Services fee, unless terminated in writing by either party at least thirty (30) days prior to the end of the then-current term.
Systems Management. Policies/process/procedures for system administrators that have the responsibilities to manage the NOC servers and database servers. Management of employee desktop systems, employee email, time reporting, voucher systems, etc. Software change control policy/process/procedures. This work will also develop a manual that describes the day to day activities of NOC personnel, and will also include a glossary and definition of terms that are needed by NOC personnel.
Systems Management. As part of the Services, ISSC will:
Systems Management. As part of the Designated Services, IBMGS-US shall be responsible for (1) the management services described in Schedule E in respect of the Software and the Machines (collectively, the "Systems") and (2) creating and maintaining an inventory and configuration diagram of the VSAT Data Network equipment, including satellite dishes, communications controllers, and multiplexors. IBMGS-US shall provide to Eckerd (a) once every three-month period during the Term and (b) upon revision of such diagram a copy of the inventory and configuration diagram of the VSAT Data Network.
Systems Management. 89 9. Technology (Equipment) Refresh:.............................................. 90 10.
Systems Management. ISSC will: a) perform capacity planning, performance analysis and tuning for the (i) Machines and Systems Software in the Data Center and Data Network, and (ii) DSM Machines and DSM Systems Software in the DSM Environment; b) create and maintain an inventory and configuration diagram of the Data Network and DSM Network; c) implement controls to effectively manage the Data Center and Data Network environments, and the DSM Environment, including change and problem management systems according to the Procedures Manual; 8 d) provide back-up and restore capability for data and programs maintained in the Data Center; e) provide back-up and restore functions for data and programs maintained in the DSM Environment; f) provide for systems access security through the use of appropriate security products for ISSC machines; and g) recommend an appropriate system-wide security solution.
