Explanation of Usage. Metric An Entitlements Package means a defined set of entitlements for the Cloud Service Piece Size 1 Piece = 1 instance of professional edition Available T- Shirt Sizes The professional edition is comprised of the following resources and packaged SAP products: professional edition Number of Platform Applications Permitted Unlimited Number of Platform Applications SAP Cloud Platform Java server 2 medium SAP HANA SAP ASE Service 1 small SAP Cloud Platform SAP HANA Service, base edition 64 GB SAP Cloud Platform Document service 200 GB SAP Cloud Platform custom domain 1 SAP Cloud Platform Portal (site visits) 60,000 site visits per month SAP Cloud Platform Portal administrator 1 SAP Cloud Platform Identity Authentication (logons) 3,000 logon requests per month SAP Web IDE 10 Users SAP Cloud Platform Integration, DI edition Included SAP Cloud Platform Integration, PI edition Included SAP Cloud Platform OData provisioning Included SAP Cloud Platform API Management Not Included SAP Cloud Platform Gamification Not Included SAP Cloud Platform Build 5 Users Cloud Service Description SAP Cloud Platform, app services package, premium edition is a Platform Cloud Service designed for creating light weight applications and extensions to SAP and non-SAP applications. Additional resources for any of the Cloud Services can be added to the subscription for an additional fee. Usage Metric Entitlements Package

Explanation of Usage. Metric An Entitlements Package means a defined set of entitlements for the Cloud Service Piece Size 1 Piece = 1 instance of a particular T-Shirt size Available T-Shirt sizes in Neo environment: Available T-Shirts in Microsoft Azure environment: Previously referred to as SAP Cloud Platform SAP HANA service (SAP DC), standard edition Cloud Service Description The Cloud Service support business processes which require spatial data processing and analysis from multiple sources, such as Earth observation images, weather information, and business data. Usage Metric Subscription: Entitlements Package Cloud Credits Model, Standard Plan: Transactions, GB and Users Cloud Credits Model, Light Plan: Transactions Explanation of Usage Metric An Entitlements Package means a defined set of entitlements for the Cloud Service 1 Piece = 1 block of Starter Package or 1 block of Professional Package Starter Package block includes 8,500 Transactions and 25GB of disk space storage Professional Package block includes 67,000 Transactions and 150GB of disk space storage 1 Transaction = 100 Standard API calls or 1 Advanced API call Standard and Advanced API calls are specified in the Documentation. 1GB = 1GB of disk space storage 1 User = an individual authorized to access the Cloud Service. Size 64 GB 128 GB 256 GB 512 GB 1 TB Cores 12 Cores 24 Cores 32 Cores 40 Cores 80 Cores HANA Memory 64 GB 128 GB 256 GB 512 GB 1 TB Disk Space 640 GB 1280 GB 2560 GB 5120 GB 10 TB Bandwidth 512 GB/Month 1 TB/Month Size 256 GB 512 GB 1 TB 2 TB Cores 32 64 64 128 HANA Memory 256 GB 512 GB 1 TB 2 TB Disk Space 2.05 TB 2.56 TB 4.5 TB 8 TB Bandwidth 512GB /Month 1TB /Month Additional Terms & Conditions • The Cloud Service should not be used to process or store personal data. • Publicly available geo reference data accessible through the Cloud Service may only be used in the context of the Cloud Service, and Customer is responsible for ensuring the accuracy and completeness of such data. SAP is not responsible for any harm caused by such data. • The EU Access option is not available for the Cloud Service. • Caching or storing any location data for the purpose of building a repository of location assets or scaling one request to serve multiple end users is prohibited. However, storing or caching for no more than thirty (30) days only to the extent necessary for enabling or improving an end user's use of SAP HANA spatial services is allowed. Cloud Service Description The Cloud Service integrates data be...

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Explanation of Usage. Metric An Entitlements Package means a defined set of entitlements for the Cloud Service Piece Size 1 Piece = 1 instance of a particular T-shirt size Additional Terms & Conditions • SAP ASE service includes use of the SAP ASE Platform Edition and includes the required infrastructure for the relevant T-shirt size. • The SAP ASE database may only be used as a runtime database with SAP ASE service and Platform Applications. Customer may not use the SAP ASE database as a persistence data layer for any other solution. • Use of the SAP ASE service instance must conform to sizing information in the Documentation. Previously referred to as SAP HANA Cloud Platform, SAP ASE service Cloud Service Description SAP Cloud Platform Build is a collaborative design tool that enables SAP project teams to design enterprise applications. Beginning with a blank canvas, imported mockups or starting with a prototype from SAP Cloud Platform Build’s gallery, users can overlay UI controls and add their own sample data to create an interactive prototype without writing code. Integrated research and analytic tools help to gather effective user feedback. When the design process is finalized SAP Cloud Platform Build generates UI 5 starter code to jumpstart the development process. Usage Metric Users Additional Terms & Conditions • SAP may collect data about individual users’ use of the Cloud Service, which is subject to SAP’s Build Privacy Policy which the user must accept when logging in to the Cloud Service. Previously referred to as BUILD Cloud Service Description Object Storage on SAP Cloud Platform provides an unstructured cloud data store to build and deliver cloud applications. Usage Metric Gigabyte of memory Explanation of Usage Metric GB of memory is defined as an amount of memory Piece Size 1 Piece = 1 block of 100 Gigabyte Memory Additional Terms & Conditions • Usage of the Cloud Service is restricted to 100,000 requests of types PUT, COPY, POST, or LIST and 1,000,000 requests of type GET per block of 100 GB. Cloud Service Description SAP Fiori Cloud Foundation provides access to and support for Fiori content. Usage Metric Monthly flat fee per piece Explanation of Usage Metric Flat fee means fixed monthly subscription fees Cloud Service Description SAP Cloud Platform Job Scheduler service supports Customers to define and manage jobs that run once, or on recurring schedules. Usage Metric Job Executions Explanation of Usage Metric Job Executions are the number of jobs executed ...

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Explanation of Usage. Metric An Entitlements Package means a defined set of entitlements for the Cloud Service Piece Size 1 Piece = 1 instance of a particular T-shirt size Additional Terms & Conditions • SAP ASE service includes use of the SAP ASE Platform Edition and includes the required infrastructure for the relevant T-shirt size. • The SAP ASE database may only be used as a runtime database with SAP ASE service and Platform Applications. Customer may not use the SAP ASE database as a persistence data layer for any other solution. • Use of the SAP ASE service instance must conform to sizing information in the Documentation. Previously referred to as SAP HANA Cloud Platform, SAP ASE service SAP Cloud Platform, SAP ASE service Cloud Service Description The Cloud Service allows Customers to automate common DevOps tasks, including restarts and reconfigurations, alerts recommendations and remediations. Usage Metric API Calls Explanation of Usage Metric An API Call means a single call made to a Cloud Service API from a Customer application. The API Call is used to send any user action or system action from the Customer application to the Cloud Service. Piece Size 1 Piece = 1000 API Calls/month Additional Terms & Conditions • EU Access is not available for the Cloud Service. Previously referred to as SAP Cloud Platform Automation Pilot Size X-Small Small Medium Large X-Large Cores 1 cores 2 cores 4 cores 8 cores 16 cores Memory 4 GB 8 GB 16 GB 32 GB 64 GB Disk Space 40 GB 80 GB 160 GB 320 GB 640 GB bandwidth(out) 512 GB/month 1 TB / month Cloud Service Description The Cloud Service provides enterprises a fully managed Big Data platform based on Apache Hadoop and Spark. The Cloud Service can be used to ingest and process unstructured data, implement data lakes, support IoT use cases, and/or perform analytics. Usage Metric Entitlements Package

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Explanation of Usage. Metric An Entitlements Package means a defined set of entitlements for the Cloud Service Piece Size 1 Piece = 1 instance Included Cloud Services The Cloud Package is comprised of the following Cloud Services: SAP Cloud Platform Alert Notification 40,000 API Calls / month SAP Cloud Platform Job Scheduler 40,000 Job Executions / month SAP Cloud Platform Transport Management 3 GB of bandwidth SAP Cloud Platform Application Logging, standard 1 instance Size X-Small Small Medium Large X-Large Cores 1 cores 2 cores 4 cores 8 cores 16 cores Memory 4 GB 8 GB 16 GB 32 GB 64 GB Disk Space 40 GB 80 GB 160 GB 320 GB 640 GB bandwidth(out) 512 GB/month 1 TB / month The services listed here are available under Cloud Credits Model only, or are other services outside of Cloud Platform which are also available under Cloud Credits Model. Cloud Service Description Allows Customer to develop, test and run Platform Applications– with a fully provisioned ASE database environment including subscription-based SAP ASE instances. Usage Metric Entitlements Package

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Explanation of Usage. Metric Users are individuals authorized to access the Cloud Service. For purposes of Platform Cloud Services, Users include individuals authorized to access a Platform Application

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Explanation of Usage. Metric An API Call means a single call made to a Cloud Service API from a Customer application. The API Call is used to send any user action or system action from the Customer application to the Cloud Service. Piece Size 1 Piece = 1,000 API Calls Additional Terms & Conditions • EU Access is not available for the Cloud Service. Cloud Service Description The Cloud Service enables developers to develop extensions to existing services on the SAP Business Technology Platform by providing a serverless runtime and by providing services which allow managed access to exposed REST/OData-APIs Usage Metric Capacity Unit Explanation of Usage Metric - The Usage Metric for the Cloud Service is Capacity Units per month. Each service specified in the table below has a corresponding number of Capacity Units allocated to usage of a specified amount of the service. To calculate the number of Capacity Units consumed through use of a service, the total amount of Units of Measure used during the hour is multiplied by the Capacity Unit Value to arrive at the number of Capacity Units consumed by that service. Piece Size - Serverless Runtime Invocations (Invocations): This is the number of how often the extension function on the serverless runtime is executed. One Million such serverless runtime Invocations equate to 1.2 Capacity Units. - Serverless Runtime Memory (GB-seconds): Runtime memory is the allocated memory and duration used by the extension function when being executed. One Hundred Thousand GB-seconds of allocate serverless runtime memory equates to 6 Capacity Units. - Service Provisioning (API Calls): This is the number of calls to all registered REST-APIs. One hundred thousand such API calls equate to 2 Capacity Units. Storage (GB): This is the storage that is being used for developing and running the extension functions. One GB per month equates to 60 Capacity Units. Additional Terms & Conditions • Runtime Memory is the amount of memory (128MB to 1GB in multiple of 128MB) allocated for an execution unit for the duration of all the executions of an extension function. • An execution unit gets invoked for all the execution of an extension function that is deployed. • Duration is a period of time where there is at least one execution of the extension function in progress, rounded up to the next nearest 100ms with a minimum duration of 100ms and maximum timeout is 5 minutes. • All the executions of an extension function in an execution unit share the same allocated runtime...

Explanation of Usage. Metric Records are the number of objects processed by the Cloud Service each month. Piece Size 1 Piece = 1000 Records/month Additional Terms & Conditions • The quality of the match provided by the Cloud Service is dependent, in part, on the quality of the ticket information provided by Customer. • Customer Data only persists in the Cloud Service for as long as required to perform the Customer-requested analysis per Record processed. Therefore, Customer Data cannot be retrieved by Customer from the Cloud Service during the Subscription Term or thereafter. • The System Availability Service Level for the Cloud Service is 99.5%. • EU Access is not available for the Cloud Service. Cloud Service Description SAP Process Visibility Provides an embeddable, real-time, event-driven view on processes and process instances. Usage Metric GB of storage Explanation of Usage Metric GB of storage is defined as the amount of cloud storage Piece Size 1 Piece = 1GB of storage Additional Terms & Conditions • EU Access is not available for the Cloud Service. Cloud Service Description SAP Cloud Platform Business Rules is a technology service that translates business decision logic into a natural language that is configurable directly by line of business key users, knowledge experts without IT or developer intervention. Usage Metric Documents Explanation of Usage Metric Documents are rules services deployed by the Cloud Service to supported runtime environments. Additional Terms & Conditions • EU Access is not available for the Cloud Service. Cloud Service Description Document Information Extraction leverages machine learning models to extract structured semantical information from unstructured documents and match this information with relevant business data. Usage Metric Documents Explanation of Usage Metric Documents are unique records processed by the Cloud Service. For PDF and TIFF documents one document can consist of a maximum three pages. If a PDF or TIFF document consists of more than 3 pages, each additional 3 pages will be charged as an additional Document. Piece Size 1 Piece = 1000 Documents Additional Terms & Conditions • The System Availability Service Level for the Cloud Service is 99.5%. • EU Access is not available for the Cloud Service. Cloud Service Description Data Attribute Recommendation leverages machine learning models to help match and classify data records automatically. Usage Metric Records and Models Explanation of Usage Metric Records are unique objects...

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