Summary of Service. An Apprenticeship is a job with an accompanying skills development programme. Through their apprenticeship, learners gain the technical knowledge, practical experience and wider skills they need for their immediate job and future career. This is gained through a wide mix of learning in the workplace, formal off-the- job training and by the opportunity to practice new skills in a real work environment.
Summary of Service. 1.1 All M.K.C procurement scoped requirements are to be sourced by the HBS Procurement who have sole responsibility for controlling the system that converts those requirements into orders for suppliers, services and works.
1.2 M.K.C are responsible for specifying requirements, financial approval of all orders, order placement, expediting and verifying that deliveries against orders are acceptable.
1.3 H.B.S are responsible for generating all management information relating to Procurement.
1.4 Suggested improvements to procurement efficiency are to be generated by both M.K.C and H.B.S 2 Authorisation
2.1 Decisions about changes to be undertaken by M.K.C client officer and the Head of Procurement. All decisions must receive the approval of the M.K.C Section 151 Officer.
2.2 There is no delegated authority for budget within the service.
Summary of Service. 1.1. In addition to the Support Desk as detailed in Part 1 above, where agreed in writing between the parties, Verisk shall provide Managed Services to the Client as described in this Part 3.
Summary of Service. 2.1. In addition to the Support Desk as detailed in Part 1 of this Schedule above, from the Commencement Date and during the Term, Verisk shall provide Support and Maintenance Services to the Client in respect of the Client’s Production instance of the Application comprising:
2.1.1. The necessary business and technical skills and personnel to enable Verisk to provide Support and Maintenance for the Supported Application;
2.1.2. Incident management for Supported Applications in the Client’s Production environment; and
2.1.3. When available (typically at least once every 18 months), new Major Version releases.
2.2. More detail on how Verisk provides the Support and Maintenance Services is provided in a service guide as made available by Verisk from time to time. This document is a guide only and does not form part of the Agreement.
2.3. With regard to the Service Levels for the Support and Maintenance Services:
2.3.1. Where the Resolution is an Application software code change, for P1 and P2 requests, Verisk will seek to develop a Hot Fix conforming to standard software development practices and processes within a reasonable or agreed time.
2.3.2. Where the cause of the Incident is an Application Defect, for P3 and P4 requests, where agreed by Xxxxxx, this will be remedied in the next release or as part of a chargeable patch release. Further, where Resolution is obtained but the underlying Problem is not yet resolved, Verisk will continue to track and manage the Problem in accordance with Verisk’s internal problem management processes and the Client will be provided with the Problem reference. Resolution Time excludes any periods where Verisk is prevented from pursuing resolution while waiting for input from the Client or being otherwise delayed by the Client.
2.3.3. For any Support Ticket raised by Client, prioritised in good faith by Xxxxxx, and subsequently found to be outside the scope of Support and Maintenance Services, the Service Levels will not apply.
2.3.4. Verisk may require detailed information to provide a Resolution. Measuring of all time targets will be paused while waiting for this. Examples of such requests for information include but are not limited to
(a) where the Client is self-hosted, back-up file(s) in a standard format (typically .bkp or .bak) of the specified production database, event logs, and report outputs and other materials reasonably requested by Xxxxxx, (b) clear steps and data examples that recreate the Incident, (c) full do...
Summary of Service. 2.1. The Managed Service provides Client with access, via encrypted communication, for the number of Users or integrations specified in Schedule A to the Agreement, to the Applications hosted by Sequel through Sequel’s Application Delivery Mechanism.
2.2. Sequel will manage and maintain the Managed Service to enable compliance with the Service Levels described in section 4 below. Any integration will be described in a separate SOW agreed between the Parties.
2.3. In the event of any inconsistency between the provisions of this Schedule and the other provisions of the Agreement, the provisions of this Schedule shall prevail with regard to the Managed Service.
2.4. Included in the scope of Managed Service are:
Summary of Service. 7.1. The solution or service must be available seven (7) days per week and for varying hours to ensure equitable access. 7 days of the week. Our standard pricing model outlined in Exhibit B is based off a 12-hour workday, at 5 days per week. If additional days are desired to extend to a 6 or 7-day workweek, the same pricing schedule applies.
7.1.1. The parties hereto agree that the Contractor personnel assigned for the performance of this contract shall observe the following federal holidays and administrative leave allowance in the same manner of the U.S. Federal Government employees: New Year's Day Birthday of Xxxxxx Xxxxxx Xxxx, Xx. Washington's Birthday Memorial Day Independence Day Labor Day Columbus Day Veterans Day Thanksgiving Day Christmas Day
7.2. Reach individuals in various locations including workplaces, congregate living settings, schools, and under-resourced community settings.
7.3. Pick-up, transport and deliver specimens to one or more State identified laboratories.
7.4. Provide services that are culturally and linguistically appropriate in order to serve
7.5. Provide reasonable accommodation to individuals with disabilities or limited mobility, including those who have access and functional needs.
7.6. Collect specimen from patients of all ages.
7.7. The ability for an individual to register using an on-line, mobile device, and/ or telephone platform, and in-person.
7.7.1. The solution must comply with all federal and state privacy requirements including HIPAA and provide a digital interface or connect with laboratory(ies) identified by the state.
7.7.2. The solution must collect and automate report all participant provided demographic data included in Exhibit F Sample Registration Questions.
7.7.3. Contractor must be able to modify questions contained in Exhibit F Sample Registration Questions.
7.7.4. The solution must collect and report to the State and Local Health Jurisdiction (LHJ) patient-level and aggregate information regarding number of specimens collected daily; employment type and status of participants; health insurance information, and first-time participant vs. recurring participant. This solution is included in the Exhibit B pricing.
7.7.4.1. Contractor may also offer optional, add-on services for enhanced analytics, and/or area disparity index reports.
7.8. Provide or partner with entities to deliver mobile and/or fixed capabilities that are both walk-in and drive-through.
7.8.1. Equipment listing defined per modality is b...
Summary of Service. Community housing providers (CHPs) can choose to subscribe to House Keys: Workforce which is a workforce, salary and board remuneration data comparison service.
1.1 Workforce, salary and board remuneration data service (House Keys: Workforce)
Summary of Service. FRINGEBACKER is a platform where certain users ("Project Creators") run campaigns to fund projects by selling products or services or by offering rewards to, or accepting donations from, other users (“Backers”) who make payment for these products or services or rewards or who make donations. Through the Site, email, websites, and other media, the Service makes accessible various content, including, but not limited to, videos, photographs, images, artwork, graphics, audio clips, comments, data, text, software, scripts, projects, other material and information, and associated trademarks and copyrightable works (collectively, “Content”). Project Creators, Backers, and other visitors to and users of the Service (collectively, “Users”) may have the ability to contribute, add, create, upload, submit, distribute, facilitate the distribution of, collect, post, or otherwise make accessible (including but not limited to any of the foregoing that they request or authorise the Company to do on their behalf) ("Submit") Content. “
Summary of Service. FRINGEBACKER is a platform where certain users ("Project Creators") run campaigns to fund projects or raise funds through the Site by offering rewards and/or services to, accepting donations from, and/or accepting donations on behalf of a beneficiary from, other users (“Backers”) who make payment for these products or services or rewards or who make donations. Through the Site, email, websites, and other media, the Service makes accessible various content, including, but not limited to, videos, photographs, images, artwork, graphics, audio clips, comments, data, text, software, scripts, projects, other material and information, and associated trademarks and copyrightable works (collectively, “Content”). Project Creators, Backers, and other visitors to and users of the Service (collectively, “Users”) may have the ability to contribute, add, create, upload, submit, distribute, facilitate the distribution of, collect, post, or otherwise make accessible (including but not limited to any of the foregoing that they request or authorise the Company to do on their behalf) ("Submit") Content. “
Summary of Service. Introduction Service Overview Cost of Service
