General Customer Responsibilities Sample Clauses

General Customer Responsibilities. 15.1 The Customer shall: (a) Provide appropriate Platform connectivity to allow Interactive to deploy the management tools. (b) Maintain the Devices at the Customer Location in good working order in an environmentally controlled and secure location and in accordance with the equipment manufacturer’s standard environmental and power conditions. (c) Provide sufficient power, cooling, and rack space at the Customer Location for all Devices. (d) Maintain the relationships and valid contracts with vendors and suppliers for the Customer owned hardware and software, including but not limited contracts relating to license currency and support arrangements. (e) Provide Interactive with the required access and appropriate permissions to allow Interactive to manage the environment. (f) For any services that are not under Interactive managed services, notify Interactive of their planned maintenance activities, to avoid monitoring alerts being triggered. The Customer acknowledges that any outages resulting from these activities will be deducted for the purpose of SLA calculations. (g) Rectify any issues communicated to the Customer by the Interactive within 5 Business Days concerning the Customer's services, facilities, or activities, to facilitate Interactive in maintaining the provision of services. (h) Provide necessary information, promptly within 5 Business Days of request, including but not limited to documentation and designs to enable Interactive to continue to provide the Services. (i) Ensure all software and hardware on the in-scope Devices and systems are current and have an active support contract with the vendor and/or Interactive hardware maintenance for the duration of the Individual Term or until the Device is decommissioned. (j) Provide all administration/root level credentials and logon information for all in scope Devices or systems to enable Interactive to perform the Services. (k) The Customer shall have appropriate software licensing for all Devices or systems for the Service Term. 15.2 Additional Customer responsibilities may be set out in the CMS SOW and the relevant Service Description.
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General Customer Responsibilities. Cisco’s provision of the Cloud Service is dependent on Your compliance with Section 1.3 above and Cisco will not be liable for your failure to comply..
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General Customer Responsibilities. You are responsible for any and all use and misuse of your phone, whether authorized by you or not. This includes payment of any third party charges, which may be included on your Cellular One bill, such as long distance, downloads, or purchases. If you dispute any such charges, it is your responsibility to resolve disputes directly with the third party. You agree to comply with all applicable laws, rules, regulations, and tariffs and not to use your cellular service or equipment in a way that xxxxx our network or any person or entity.
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General Customer Responsibilities. Completion of the Services is contingent upon Customer fulfilling the following responsibilities: · Customer will designate qualified personnel to assist Aegis Identity who are properly trained and have the requisite knowledge of Customer’s environment and identity related processes. · Provide information and resources in a timely manner as needed by Aegis Identity to complete the Services. Lack or inability to engage this assistance may result in a material change of project schedule, invoicing and/or pricing. · Complete Customer responsibilities and tasks on the dates agreed upon by the parties. · Be readily available to answer questions when required by Aegis Identity. · Provide needed approvals in a timely manner. · Provide remote access to any facilities and systems necessary for completion of the Services. · Customer will designate qualified personnel to maintain the identity management solution provided by Aegis Identity.
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General Customer Responsibilities. Provide all sufficient and relevant information required to complete site survey.
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General Customer Responsibilities. I. Provide a dedicated Project Manager to serve as the primary Customer point-of-contact for this project and represent the Customer on the necessary project planning and implementation tasks and responsibilities. II. Assistance with overall project oversight and management to include ensuring availability of the Customer Functional Subject Matter Experts for input to and participation during: requirements, specifications, test plans creation and test plan execution activities, Simulation and Go-Live. III. Customer will work with S&S to identify requirements for those business procedures that have been modified since the original enQuesta Go-Live. Note that changes in process not supported by enQuesta may result in changes in project scope. IV. Ensure that the current enQuesta 3e data environment is clean prior to the data conversion to enQuesta 4. The Customer’s data cleansing activities must be completed by the beginning of the second conversion test and include fixing all “bad” records identified during the initial conversion process. Clean data entails completing end of day enQuesta tasks, such as work order, hand held, cash, and credit and collection run sheets. Except for the billing run sheet, where S&S will provide specific instructions on how and when to do a data cut so that we are able to do a billing parallel data validation test, clean data generally entails that there are no open batches in the system and that any daily/ weekly/ monthly and interface run sheets have been completed if they have been started. Run sheets, save for billing, should be complete by the beginning of each data cut and conversion. S&S will provide specific instructions and documentation on how to prepare your existing environment and how to execute a data cut for each data conversion. V. Participate in data conversion/ data validation through the use of existing enQuesta 3e version to enQuesta 4 comparisons and reviewing reports. VI. Sign off on project related documents and deliverables including: requirements; specifications; and testing, including interfaces. VII. The Customer maintains primary responsibility for testing enQuesta 4 functionality once deployed to the Train/ Test environment. Primary responsibility to create and execute a set of Test Cases that will ensure the system is tested thoroughly by the Customer prior to Simulation. Ensure that key personnel and users successfully complete end-user training offered remotely and/or onsite. The Customer bears th...
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General Customer Responsibilities. With respect to the "Specs" hereafter referenced, the Specs will consist of either or both the API Service Gateway specifications for HTTP S or the SMPP API Service Gateway reference guides set forth in Mosaic's AUP. It is understood that while Customer may use either or both of the Specs for the purpose of sending or receiving SMS messages, each Active SMS TN must be assigned to only one of the Specs. (i) In order for Mosaic to provide and Customer to receive the SMS Service described herein, Customer’s accepted interface must be capable of routing SMS text messages in accordance with the Specs. (ii) Customer’s network connection point must be capable of receiving SMS text messages in accordance with the Specs, and for which the destination is a subscriber or end-user of Customer. (iii) Customer will comply with rules and obligations set forth by the FCC and/or MMA (Mobile Messaging Association).
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General Customer Responsibilities. The Customer is responsible for the following: ● Using Service according to terms and conditions set in the Agreement and its annexes ● Accurately describing any required Support using Support Tickets as required from time to time ● Accurately describing any required Development using Development Tickets as required from time to time ● Acceptance of the delivery of Service and Support monthly within 30 days of the invoicing date of the delivery ● Acquiring and maintaining any hardware, software and connections that are required to access the Service. ● Informing the Supplier of any items or information that is necessary to deliver the Service or Support, including but not limited to answering questions and participating in needed meetings (such as specification, planning and acceptance related meetings) ● Observing and complying with license terms of any Software including but not limited to Eficode Software ● Paying all non-disputed invoices according to the payment terms. ● Not using the Service to conduct or promote any illegal activity or allow such activity to be carried out using the Service. ● In case Service includes on-premises components hosted by Customer, Supplying a sufficient environment and infrastructure such as Servers and networking infra to run the Software and Services (subject to Supplier specifications) ● Making backup copies of the Customer’s own data and data files outside of the Service.
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General Customer Responsibilities 
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Related to General Customer Responsibilities

  • Customer Responsibilities Notwithstanding the above, Customer agrees that except as provided by this DPA, Customer is responsible for its secure use of the Services, including securing its account authentication credentials, protecting the security of Customer Data when in transit to and from the Services and taking any appropriate steps to securely encrypt or backup any Customer Data uploaded to the Services.

  • Customer Responsibility You agree that you are responsible for all access to and use of the Service through your account or password(s) and for any fees incurred for the Service, or for software or other merchandise purchased through the Service, or any other expenses incurred in accordance with the terms of this Agreement. You agree that you are responsible for backing up (a) any data you submit, receive or transfer over the Service, including, without limitation, your email; and (b) any data, files, programs, or applications on any device you connect to the Service. You acknowledge that you are aware that content accessible on or through the Service may contain material that is unsuitable for minors (persons under 18 years of age). You agree to supervise usage of your account by minors. You ratify and confirm any obligations incurred by a minor using your account.

  • User Responsibilities i. Users are required to follow good security practices in the selection and use of passwords; ii. Users shall ensure that unattended equipment is protected; and iii. Users shall adopt a clear desk policy for papers and removable storage media and a clear screen policy for information processing facilities.

  • Vendor Responsibilities Note: NO EXCEPTIONS OR REVISIONS WILL BE CONSIDERED IN C-M, O-S, V-W. Indemnification

  • Customer’s Responsibilities 2.1. A properly configured hardware firewall is required for each Customer Location using a persistent connection to the public internet or any private network where there is a potential for unauthorized access. This requirement is Customer’s responsibility. 2.2. Unless you subscribe to the Network and Security Services option known as “Antivirus Service” (or its successor product), Customer will be required to have and maintain in place third party malware and anti-virus protection software, including periodic and routine updates in accordance with the manufacturer’s recommendations, and security for the Customer’s POS System Network, which security includes unique, strong passwords per user, physical security and access control policies. Customer acknowledges and agrees that security and protection of all of its networks, including the Customer POS System Network, and the data and applications on such networks, including protections against unauthorized access, is Customer’s responsibility. Customer acknowledges that, to be effective, malware protection software, system passwords and other security software and hardware components require periodic and routine updates, which Customer must obtain or perform as applicable. Customer agrees to not use or attempt to install remote access software on the Customer POS System Network unless approved by NCR Voyix.

  • Client’s Responsibilities In addition to other responsibilities herein or imposed by law, the Client shall: (a) Designate in writing a person to act as its representative, such person having complete authority to transmit instructions, receive information, and make or interpret the Client's decisions. (b) Provide all information and criteria as to the Client's requirements, objectives, and expectations for the project and all standards of development, design, or construction. (c) Provide the Consultant all available studies, plans, or other documents pertaining to the project, such as surveys, engineering data, environmental information, etc., all of which the Consultant may rely upon. (d) Arrange for access to the site and other property as required for the Consultant to provide its services. (e) Review all documents or reports presented by the Consultant and communicate decisions pertaining thereto within a reasonable time so as not to delay the Consultant. (f) Furnish approvals and permits from governmental authorities having jurisdiction over the project and approvals and consents from other parties as may be necessary. (g) Obtain any independent accounting, legal, insurance, cost estimating and feasibility services required by Client. (h) Give prompt written notice to the Consultant whenever the Client becomes aware of any development that affects the Consultant's services or any defect or noncompliance in any aspect of the project.

  • Provider Responsibilities The Private Child-Caring Facility (PCC) (a.k.a., Provider) must comply with the following requirements:

  • Specific Responsibilities The JDC shall meet at least semi-annually, or as otherwise agreed to by the Parties, and such meetings may be conducted by telephone, video-conference or in person as determined by the JDC members, provided that with respect to in person meetings, unless otherwise agreed the location of such meetings shall alternate between locations designated by Licensor and locations designated by AbbVie. The JDC shall develop the strategies for and oversee the Development of the Licensed Antibodies or Licensed Products in the Territory, and shall serve as a forum for the coordination of Development activities for the Licensed Antibodies or Licensed Products for the Territory. In particular, the JDC shall: (a) periodically (no less often than annually) review and serve as a forum for discussing each Pre Exercise Development Plan and Budget, and review and approve amendments thereto, which approval will be reflected in the applicable minutes of the JDC meeting; *** Certain information in this agreement has been omitted and filed separately with the Securities and Exchange Commission. [***] indicates that text has been omitted and is the subject of a confidential treatment request. (b) serve as a forum for discussing and oversee the conduct of Pre Exercise Development Activities; (c) periodically (no less often than annually) review and approve each Post Exercise Development Plan and Budget, and review and approve amendments thereto, which approval will be reflected in the applicable minutes of the JDC meeting; (d) serve as a forum for discussing the conduct of the applicable Country-Specific Development Activities; (e) serve as a forum for discussing and oversee the conduct of Additional Licensor Development Activities; (f) serve as a forum for reviewing and approving strategies for obtaining Regulatory Approvals including approving use of consultants, key opinion leaders or any other experts to seek advice on strategies for seeking Regulatory Approvals for the Licensed Products in the Territory; (g) establish secure access methods (such as secure databases) for each Party to access Regulatory Documentation and other JDC related Information as contemplated under this Agreement; and (h) perform such other functions as are set forth herein or as the Parties may mutually agree in writing, except where in conflict with any provision of this Agreement.

  • Contractor Responsibilities 19.1. Contractor shall perform national criminal history checks for Ohio, Indiana, and Kentucky, and 10-panel drug screening tests on all prospective employees performing work under this RFP or coming onto a CMHA property and any resulting contract and provide summaries of the results to the Authority if requested. For the purposes of this section, the term “employees” includes contractor. Prospective employees whose criminal background check discloses a misdemeanor or felony involving crimes of moral turpitude, sexual offenses or harm to persons or property shall not be employed to perform work under this RFP or any resulting contract. Contractor is required to perform drug screening of all employees and to ensure acceptable test results. Criminal history and drug screening checks will be completed at the sole expense of the contractor. Any employee of the Contractor suspected of being under the influence of drugs and or alcohol will be reported to the appropriate personnel at CMHA and/or other local law enforcement. If the employee is determined to be under the influence of drugs or alcohol in any form or manner, or believed by proper authority to be dealing in illicit sale of alcohol or drugs they will be removed and shall not be allowed to return to any job site on the Authority’s property. The Contractor’s contract may be suspended and/or terminated should such a situation occur or if the Contractor fails to submit results pursuant to this section. 19.1.1. If CMHA requests additional drug screening, the test shall be performed within 24 hours and the summary shall be sent directly to CMHA from the testing facility. 19.2. Contractor(s) shall provide uniforms and ID Badges identifying Contractor for all employees working on CMHA’s properties. No employees will be allowed on CMHA’s properties out of uniform and without his/her ID badge on his/her person. Contractor(s) must submit a picture of the uniform and a sample of his/her ID badge if requested by CMHA. 19.3. Contractor’s personnel shall be neat and conduct all work in a professional and efficient manner. If any employee of Contractor is deemed unacceptable by CMHA, Contractor shall immediately replace such personnel with an acceptable substitute to CMHA. 19.4. Contractor(s) shall practice acceptable safety precautions so as not to cause harm to any persons or property while performing services under this RFP or any resulting contract. Contractor(s) shall follow industry safety standards, and use only industry approved safety equipment in accordance with the manufacturer’s specifications in the performance of all duties. 19.5. Contractor(s) shall pay all of its employees, including any and all approved Sub-Contractors, at least the legal minimum wages as determined by the United States Department of Labor and the United States Department of Housing and Urban Development and Department of Labor Prevailing Wage. Wage Determinations can be accessed via the Department of Labor website, xxx.xxxx.xxx. 19.6. Upon completion of the work, Contractor(s) shall clean up the area where the work was performed and Contractor(s) shall remove any debris generated by the products and/or services at CMHA premises. At no time, will Contractor(s) discard debris into any CMHA refuse container. 19.7. Contractor(s) shall clearly mark all work areas that might reasonably be expected to endanger the health and safety of residents, guests, or any other persons. Contractor(s) will provide such signs, markers and barricades as required to identify all work areas and minimize inherent dangers. 19.8. The contractor shall be responsible for notifying CMHA immediately of any damages (i.e. fire, container leaking) deemed to be a health or safety hazard whether the damage is caused by the contractor or other means. 19.9. The Contractor shall be responsible for safeguarding all CMHA property provided for Contractor use. At the close of each workday, CMHA facilities, property and materials shall be inspected and secured.

  • Supplier’s Responsibilities 14.1 The Supplier shall supply all the Goods and Related Services included in the Scope of Supply in accordance with GCC Clause 12, and the Delivery and Completion Schedule, as per GCC Clause 13.

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