Public Information and Communications. The Project Management Plan shall provide a description of Proposer’s plan and management approach for public information and communication, including at least the following:
(a) Proposer’s approach to positively implement and manage community relations and liaison with Stakeholders during the design, construction and maintenance stages of the Project, including consideration of all outreach activities, impacts on commuter travel and the adjacent community, and other specific aspects, such as air quality, noise impacts, fugitive light, construction traffic, Project marketing and advertising. Proposer shall describe its approach to public information activities, including identification of personnel for such effort and how Proposer will manage interaction with TxDOT, elected officials, public agencies, the communities, and other Stakeholders. Proposer shall address all elements of the proposed public information and communications plan as required in Technical Provisions.
(b) Proposer’s preliminary public information and communications plan, which shall specifically address the following: Qualifications and experience of proposed key staff members who will be engaged for purposes of community outreach. Adjustments to construction and maintenance activities in response to community and Stakeholder concerns. Proposed communications strategies, such as, a newsletter, websites, and hotlines. The proposed methodology for capturing and resolving complaints, concerns or questions from the public. The proposed methodology for dealing with the news media.
Public Information and Communications. Concessionaire shall support Owner community outreach and education during the O&M Period. Concessionaire shall produce and distribute communications materials in English and Spanish, and that meet ADA requirements. Communications materials to be used on Owner’s website shall also meet these requirements. Concessionaire shall not use Owner logos, images, and brands on any communications without Review and Approval. Owner will develop and maintain the project website. Concessionaire shall submit the O&M Period Communications and Public Outreach Plan for Review and Approval no less than 18 months before beginning Trial Running. An updated plan shall be submitted for Review and Approval 90 days prior to the beginning of each Fiscal Year during the O&M Period. The plan shall address Concessionaire’s role in support of Owner with: • light rail safety education concerning pedestrian and motor vehicle crossings within the Project ROW. This program shall include education of residents, businesses, school children, teachers, and administrators, bus drivers, local Emergency Services personnel, Utility Owner personnel and Third Parties. Special attention and emphasis shall be made prior to commencement of Integration Testing and Trial Running to notify the public; • a public education program that shall include safety education, information on how the public will use the Project, fare policy and operations, system hours of service, emergency response features and systems; • marketing, including plans for opening the system for Revenue Service; • communications with elected officials; • media relations role regarding Maintenance Work, Renewal Work, Emergencies, Incidents, and opening ceremonies coordination; • customer service inquiries, complaints, and response; • Project website; • social media; • division of responsibilities for selecting and conducting meetings at public venues, such as local festivals and community meetings; • notify public of Alternate Service, Service Interruption, and Revenue Service; and • broadcast verbal announcements provided by Owner at Stations and on Trains. In accordance with Section 1.1.3, Service Plan changes are subject to Owner's public outreach and public hearing requirements. Concessionaire shall support Owner’s efforts. Concessionaire shall submit Communications Materials for Review and Approval at least seven days prior to dissemination. Where such communication is in response to an Incident or Emergency where the seven-day per...
Public Information and Communications. It is vital to the success of the Project that TxDOT and the Maintenance Contractor gain and maintain public support. The public will better support TxDOT and the Maintenance Contractor if they are kept abreast of Project information in a timely manner, are notified in advance of potential impacts, have an opportunity to identify issues and recommend solutions, receive timely and appropriate feedback from the Maintenance Contractor, and perceive a high quality, well executed communications plan for keeping them informed, engaged, and educated. Maintenance Contractor shall provide information within 24 hours of a request by TxDOT, such that TxDOT may communicate such information to interested parties. Maintenance Contractor shall meet the requirements of Section 3 of the Technical Provisions during the performance of Renewal Work activities. If at any time TxDOT determines Maintenance Contractor’s traffic control operations do not meet the intent of the TMP or any specific traffic control plan, Maintenance Contractor shall immediately revise or discontinue such operations to correct the deficient conditions. Should the Project cross a railroad ROW owned by an operating railroad, Maintenance Contractor shall coordinate the Maintenance Services with the operating railroad and shall be responsible for obtaining the required approvals, permits, and agreements as required for the Maintenance Services, including any railroad related Maintenance Services. Whenever an agreement for construction, maintenance and use of railroad right-of-way between the operating railroad and TxDOT is required, Maintenance Contractor shall prepare all the documentation required to obtain the agreement, including preparation of the agreement application on behalf of TxDOT, the drawings and specifications, making necessary modifications as required, and preparation of the agreement. Maintenance Contractor shall submit the draft agreement to TxDOT for transmittal to the operating railroad. After all comments have been incorporated or satisfactorily resolved by Maintenance Contractor, the operating railroad and TxDOT, Maintenance Contractor shall submit a complete and final agreement to TxDOT for execution. Maintenance Contractor shall arrange with the operating railroad for railroad flagging as required. Maintenance Contractor shall comply with the operating railroad’s requirements for contractor safety training prior to performing Maintenance Services or other activities on the operati...
Public Information and Communications a) To ensure national and international support for the peace process in Acheh, the Agreement of 10 May 2002, and this Agreement and its implementation have to be publicised as widely as possible within one month of the signing of this Agreement. The process of implementation has to be as transparent as possible and the people have to be regularly informed of the progress made and difficulties encountered.
b) Communications to the public will be given priority, especially through the print and electronic media. Television and radio programmes have to be devised to enable obtaining inputs from the general public provided that they are conducted in a fair and balanced manner. The JSC remains the final reference on this matter.
c) Other media, such as community meetings, seminars, flyers, bumper stickers, T-shirts, and others could also be considered, as appropriate.
d) The HDC is requested to look for sources of funding these public information and communication activities.
Public Information and Communications. The Project Management Plan shall provide a description of Proposer’s plan and management approach for public information and communication, including at least the following:
(a) Proposer’s approach to positively implement and manage community relations and liaison with Stakeholders during the design, construction and maintenance stages of the Project, including consideration of all outreach activities, impacts on commuter travel and the adjacent community, and other specific aspects, such as air quality, noise impacts, fugitive light, construction traffic, Project marketing and advertising. Proposer shall describe its approach to public information activities, including identification of personnel for such effort and how Proposer will manage interaction with TxDOT, elected officials, public agencies, the communities, and other Stakeholders. Proposer shall address all elements of the proposed public information and communications plan as required in Technical Provisions.
(b) Proposer’s preliminary public information and communications plan, which shall specifically address the following: Texas Department of Transportation Exhibit B RFP Addendum 4 • Qualifications and experience of proposed key staff members who will be engaged for purposes of community outreach. • Adjustments to construction and maintenance activities in response to community and Stakeholder concerns. • Proposed communications strategies, such as, a newsletter, websites, and hotlines. • The proposed methodology for capturing and resolving complaints, concerns or questions from the public. • The proposed methodology for dealing with the news media.
