Customer Classification Sample Clauses

Customer Classification. In the event a customer or a potential customer could fall within more than one customer classification, then the parties agree that the customer will be considered in the customer classification that provides SSG with the greatest rights to promote, advertise, merchandise, offer for sale, sell and distribute MacGregor-branded Products to that customer, provided that SSG complies with the provisions of paragraphs 3.1, 3.2 and 3.3.
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Customer Classification. We have classified you as a “Retail Client” (as defined in the DFSA Rules).
Customer Classification. The type of client category will determine the levels of protection afforded to you under the Financial Services and Xxxxxx Xxx 0000. Unless we notify you in writing to the contrary, we will be treating you as a “retail client”. This means that you are afforded the highest level of protection under the regulatory system and should have the right to take any complaint to the Financial Ombudsman Service. This agreement is personal to you and not assignable. Any advice or recommendation that we offer to you, will only be given after we have assessed your needs and considered your financial objectives and attitude to any risks that may be involved. We will also take into account any restrictions that you wish to place on the type of products you would be willing to consider. We require our clients to give us instructions in writing, or we may confirm our understanding in writing (by post or by email) in order to avoid possible disputes. This will usually be in the form of a proposal or application form. We will, however, accept oral instructions in certain instances provided they are subsequently confirmed in writing. We will issue any documentation/recommendations and any other communication to you in English (unless agreed otherwise). Full details of the products we recommend to you including, for example, the minimum duration of the product, information on your right to cancel or whether no right to cancel exists, and any other early termination rights and penalties, will be covered in the relevant product disclosure information you will receive before conclusion of any contract. In the event of the firm assisting you in the completion of any investment or insurance application or policy proposal forms you will bear full responsibility for the accuracy and completeness of the information entered on such forms. Therefore you must understand that inclusion of incorrect information or omission of any material facts may result in the insurance, investment or policy to which the application or proposal relates to being adversely adjusted, made void and/or any claim(s) made against it being refused. The advice we give you will be based on the information you have given us and your stated investment objectives including the degree of risk you will accept. It is your responsibility to advise us on any changes. We may accept instructions from and give information to third parties or your other advisers on your behalf where you have confirmed in writing we may do so....
Customer Classification. (Applicable to customers who are residents of the UAE only) During the course of establishing a business relationship with you and thereafter, we may undertake a customer classification exercise and classify you as a Retail Investor, Qualified Investor or an Institutional Investor. A customer will be classified as a Retail Investor if they are not a Qualified Investor or an Institutional Investor.
Customer Classification. The Financial Conduct Authority (FCA) have three levels of client: Retail, Professional and Eligible Counterparties. Different levels of protection apply to each. We have classified you as a Retail Client and, as such, you will be afforded the highest level of protection. In the event of an unresolved dispute you will have a right of referral to the Financial Ombudsman Service (FOS) and may be entitled to benefit from the maximum protection available under the Financial Services Compensation Scheme (FSCS). It should be noted that not all Retail Clients are eligible claimants under the FSCS but, as a private individual, you are classified as an eligible complainant. This agreement is personal to you and not assignable. We may accept instructions from and give information to third parties or your other advisers on your behalf where you have confirmed in writing we may do so. We cannot accept any responsibility for errors in information supplied by such persons. Where you are a trustee, director or officer of any trust, corporation or LLP requiring advice you warrant to us that you have full authority to act on behalf of the same and there are no restrictions on the limits of our advice of which we have not been made aware. We will not be responsible for advising on compliance with your trust, trustee, director or officer obligations.
Customer Classification. 4.1. We will categorise you as a Retail Client under the FCA Rules, and you acknowledge and agree that you are a Retail Client. As such, you will benefit from the protections afforded to Retail Clients under the FCA Rules.
Customer Classification. All Blockfills users are classified as Professional Wholesale Clients and the User is responsible for keeping Blockfills informed promptly of any change that may be relevant to its current categorization as a Professional Wholesale Client. Blockfills does not undertake any transactions with retail clients. Accordingly, if the User does wish to be treated as a retail client it may cease to be a customer of Blockfills either generally or in respect of a particular transaction.
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Customer Classification. Trade Republic will classify Customers as a retail client for the purposes of the provision of investment services and ancillary investment services. Retail clients are given the highest level of protection under applicable law. Customers may request that they can be re-categorized as a different type of client, however Trade Republic would not be obliged to do this. If a customer is re-classified as a professional client, they may lose certain protections.

Related to Customer Classification

  • Service Level Credits If Verint does not meet the Uptime Percentage levels specified below, Customer will be entitled, upon written request, to a service level credit (“Service Level Credit”) to be calculated, with respect to the applicable Hosted Environment, as follows: • If Uptime Percentage is at least 99.95% of the month’s minutes, no Service Level Credits are provided; or • If Uptime Percentage is 99.75% to 99.94% (inclusive) of the month’s minutes, Customer will be eligible for a credit of 5% of a monthly average fee derived from one-twelfth (1/12th) of the then-current annual fee paid to Verint; or • If Uptime Percentage is 99.50% to 99.74% (inclusive) of the month’s minutes, Customer will be eligible for a credit of 7.5% of a monthly average fee derived from one-twelfth (1/12th) of the then-current annual fee paid to Verint; or • If Uptime Percentage is less than 99.50% of the month’s minutes, Customer will be eligible for a credit of 10.0% of a monthly average fee derived from one-twelfth (1/12th) of the then-current annual fee paid to Verint. Customer shall only be eligible to request Service Level Credits if Customer notifies Verint in writing within thirty (30) days from the end of the month for which Service Level Credits are due. All claims will be verified against Verint’s system records. In the event after such notification Verint determines that Service Level Credits are not due, or that different Service Level Credits are due, Verint shall notify Customer in writing on that finding. With respect to any Services Level credits due under Orders placed directly by Customer on Verint, Service Level Credits will be applied to the next invoice following Customer’s request and Verint’s confirmation of available credits; with respect to any Service Level Credits due for SaaS Services under Orders placed on Verint by a Verint authorized reseller on Customer’s behalf, Service Level Credits will be issued by such reseller following Customer’s request and Verint’s confirmation of available credits and such Services Level Credits may only be used by Customer with respect to subsequent purchases of Verint offerings through that reseller. Service Level Credits shall be Customer’s sole and exclusive remedy in the event of any failure to meet the Service Levels. Verint will only provide records of system availability in response to Customer’s good faith claims.

  • Customer Service A. PRIMARY ACCOUNT REPRESENTATIVE. Supplier will assign an Account Representative to Sourcewell for this Contract and must provide prompt notice to Sourcewell if that person is changed. The Account Representative will be responsible for: • Maintenance and management of this Contract; • Timely response to all Sourcewell and Participating Entity inquiries; and • Business reviews to Sourcewell and Participating Entities, if applicable.

  • Service Level In the event that League InfoSight discovers or is notified by you of the existence of Non-Scheduled Downtime, we will use commercially reasonable efforts to determine the source of the problem and attempt to resolve it as quickly as possible.

  • Service Levels All service level requirements will be set forth in Exhibit A (“XXXX.xxx Referral Service Level Requirements”). Recipient Xxxxxx agrees to adhere, and encourage Recipient Agent’s adherence, with the version of the XXXX.xxx Referral Service Level Requirements in effect at the time XXXX.xxx identifies the Referral to Recipient Broker/Agent.

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