Typical Duties/Skills. Indicative typical duties and skills in this level may include: - Prepare cash payment summaries, banking report and bank statements, calculate and maintain wage and salary records; follow credit referral procedures; apply purchasing and inventory control requirements; post journals to ledger etc. at a higher level than at Level 2. - Provide detailed advice and information on the organisation's products and services; respond to client/public/supplier problems within own functional area utilising a high degree of interpersonal skills. - Secretarial - performing a broad range of clerical functions at a higher level than at Level 2. Apply computer software packages utilizing clerical skills at a higher level than at Level 2. LEVEL 4 Range = 112% - 115% Employees shall be graded at this level where the principal characteristics of their employment, as determined by the employer, are identified as follows:
Typical Duties/Skills. Indicative typical duties and skills in this level may include: - Secretarial/Executive Services - performing a broad range of clerical functions at a level higher than at Level 3, which may include the following: - Maintain executive diary; attend executive/organisational meetings and take minutes; establish and/or maintain current working and personal filing systems for executive; answer executive correspondence from verbal or handwritten instructions. - Responsibility for the preparation of financial/tax schedules; calculation of costings and/or wage and salary requirements; completion of personnel/payroll data for authorisation; reconciliation of accounts to balance. - Advise on/provide information on one or more of the following: employment conditions; workers compensation procedures and regulations; superannuation entitlements, procedures and regulations. - Apply computer software packages utilizing clerical skills at a level higher than at Level 3.
Typical Duties/Skills. Alarm Security Tester Grade 2 - Electronic Equipment Tester/Installer Grade 2 G5 Electrical Worker Grade 5 - Typical Duties/Skills: - Electrical Fitter - Electrical Fitter (Instrumentation & Process Control - Electrical Mechanic - Jointer - Electrical Linesperson - Radio Mechanic - Television Mechanic - Refrigeration/Airconditioning Mechanic or Serviceperson Grade 1 - Television/Radio/Electronic Serviceperson Grade 1 - Electronic Serviceperson Grade 1 - Alarm Security Technician Grade 1 - Alarm Security Tester Grade 3 G6 Electrical Worker Grade 6 - Instrument Tradesperson Typical Duties/Skills: - Refrigeration/Airconditioning Mechanic or Serviceperson Grade 2 - Television/Radio/Electronic Serviceperson Grade 2 - Electronic Serviceperson Grade 2 - Alarm Security Technician Grade 2 G7 Electrical Worker Grade 7 - Electrician Special Class Instrument Tradesperson Complex System Typical Duties/Skills: - Refrigeration/Airconditioning Mechanic or Serviceperson Grade 3 - Television/Radio/Electronic Serviceperson Grade 3 - Electronic Serviceperson Grade 3 - Alarm Security Technician Grade 3 - Communications Tradesperson Special Class - Electrical Linesperson – Live Line G8 Electrical Worker Grade 8 - Electronic Tradesperson Typical Duties/Skills: - Refrigeration/Airconditioning Mechanic or Serviceperson Grade 4 - Instrumentation & Controls Tradesperson - Installation Inspector G9 Electrical Worker Grade 9
Typical Duties/Skills. Alarm/Security Technician Grade 4 - Electronic Serviceperson Grade 4 - Television/Radio/Electronic Serviceperson Grade 4 G10 Electrical Worker Grade 10
Typical Duties/Skills. Electronic Serviceperson Grade 5
Typical Duties/Skills. In addition to the duties and skills set out in level 4, Employees at this level may perform duties including some or all of the following: • Supervisory duties - set priorities and monitor workflow, resolve operational matters, allocate work to others ; • Undertake recruitment and induction activities; • Analyse and respond to data and financial reports; • Understand and work within a budget; • Contribute to the development of work practices and on-the-job training programs; • Develop and implement work procedures and guidelines; • Participate in and develop quality initiatives within respective areas to create efficient work practices; • A very good understanding of warehouse WH&S concepts; • Conduct Performance Appraisals; • Conducting governance tasks including audits, inventory consolidation and reconciliation; • Perform relevant duties of the Manager during absences.
Typical Duties/Skills. Indicative of the job descriptions or tasks which an employee at this level may perform are the following:- ▪ storing and packing goods and materials in accordance with appropriate procedures and/or regulations; ▪ preparation and receipt of appropriate documentation including liaison with suppliers; ▪ allocating and retrieving goods from specific warehouse areas; ▪ Order Picking to the required speed and accuracy using ride on pallet lifter, and other relevant equipment; ▪ selecting orders and assembling goods in areas such as grocery departments; ▪ responsible for housekeeping in own work environment; ▪ periodic stock checks; ▪ Accurately picking and scanning items confirming quantities picked and random weights recorded using RF scanning technology; ▪ ability to measure accurately using gauges and meters; ▪ maintaining records
Typical Duties/Skills. Indicative of the job descriptions or tasks which an employee at this level may perform are the following:- ▪ storing and packing goods and materials in accordance with appropriate procedures and/or regulations; ▪ preparation and receipt of appropriate documentation including liaison with suppliers; ▪ allocating and retrieving goods from specific warehouse areas; ▪ selecting orders and assembling goods in areas such as grocery departments; ▪ responsible for housekeeping in own work environment; ▪ periodic stock checks; ▪ basic operation of computing or similar equipment; ▪ ability to measure accurately using gauges and meters; ▪ maintaining records LEVEL 2 An employee at this grade performs work above and beyond the skills of an employee at level 1 and to the level of training for this grade including certification where relevant.
Typical Duties/Skills. Indicative of the tasks which an employee at this level may perform are the following: ▪ Implements quality control techniques and procedures. ▪ Understands and is responsible for a warehouse or a section of a warehouse. ▪ Highly developed level of interpersonal and communication skills. ▪ Ability to assist in the supervision of other warehouse employees including the ability to assist in the provision of on-the-job training and induction (eg. Leading Hand Responsibilities). ▪ Exercises discretion within the scope of this grade. ▪ Exercises skills attained through the successful completion of an appropriate warehousing certificate. ▪ Has sound knowledge of the employer’s operation. ▪ Liaising with management, suppliers and customers with respect to stores operations; ▪ Maintaining control registers including inventory control and being responsible for the preparation and reconciliation of regular reports or stock movement, despatches, etc; ▪ Weighing or shipping or receiving or delivery officer incorporating also dispatcher functions.
Typical Duties/Skills. Indicative of the tasks which an employee at this level may perform are the following: ▪ Implements quality control techniques and procedures. ▪ Understands and is responsible for a warehouse or a section of a warehouse. ▪ Highly developed level of interpersonal and communication skills. ▪ Ability to supervise and provide direction and guidance to other employees including the ability to assist in the provision of on-the-job training and induction. ▪ Exercises discretion within the scope of this grade. ▪ Exercises skills attained through the successful completion of an appropriate warehousing certificate. ▪ Has sound knowledge of the employer’s operation. ▪ Liaising with management, suppliers and customers with respect to stores operations; ▪ Maintaining control registers including inventory control and being responsible for the preparation and reconciliation of regular reports or stock movement, despatches, etc; ▪ Weighing or shipping or receiving or delivery officer incorporating also dispatcher functions. CUSTOMER SERVICE DRIVERS Regardless of Level, the following responsibilities are expected to be performed. ▪ Deliver products to our customers as per invoice requirements ▪ To obtain payments from customers as and when requested ▪ Responsible for all monies collected ▪ Reconcile cash sales daily and raise credit notes when required ▪ To undertake all duties in a safe, responsible and courteous manner ▪ Basic understanding of OH&S in respect to injury prevention, treatment and rehabilitation ▪ Practice safe and correct manual handling ▪ Responsible for correct presentation of paperwork as per Company procedures/requirements ▪ Understand the Company’s and individuals responsibility with regard to food handling ▪ Must adhere to vehicle maintenance policy ▪ Vehicle maintenance - Check oil, water and tyres on a daily basis - Refuel vehicle at end of each day - Ensure cabin is clean and tidy at all times - Report all defects, damages, etc. to Transport Supervisor immediately ▪ Attend meetings as required ▪ Communicate with Sales/Accounts staff regarding any customer problems ▪ Follow established procedures for conflict resolution and grievances with customers – do not become involved, refer to Operations Manager ▪ Wear clean uniform as provided, be neat and tidy in appearance ▪ Report competitor activity and sales opportunities ▪ General store duties when required, including stocktakes ▪ Be prepared to work flexible hours ▪ Some weekend work may apply if mut...
