Accessing Services definition

Accessing Services. Staff that need network assistance can use any of the following self-service options: • Call the Consolidated Help Desk at 855-435- 7181 or 000-000-0000 if you’re in the Austin area. The help desk is available 7 a.m. to 7 p.m. Central Time, Monday through Friday. • Email the Consolidated Help Desk at Xxxx@xxxx.xxxxx.xx.
Accessing Services. All application development requests must go through the IT Governance Intake process before entering the contract consulting stage. See the IT Governance page on the HHS Connection for more information. Service Delivery: The service provider will consult with and guide the customer toward the appropriate solution to address their business need. Service Limitations: Services vary greatly in terms of scope, delivery and support depending on the customer’s need. The appropriate solution provider or services analyst will consult the Statement of Work submitted with the intake document to help determine constraints and limitations as part of the Product Concept Document response to the request. Related Policy or Statute: Link to the HHS Connection IT Governance page listing all policies requiring the use of the governance process. Receiving Area Responsibilities: Program staff are responsible for: • providing accurate business information as required for the IT Governance intake process; • timely participation in planning and development activities; • making key staff and subject matter experts available for project related meetings; • providing necessary information in accordance with timelines set in the approved project plan or by the project manager; and • providing timely feedback on project related documents in accordance with timelines set in the approved project plan or by the project manager. Please include any information regarding solutions under review or details about an existing system being replaced when submitting the intake document to governance. Service Type (Core Support, Area-Initiated, Both): Core Support and Area-Initiated Service. This service is delivered as a core support service to the HHS system and upon request based on the terms outlined for this service. Required Provision (y/n): Yes. IT is required to provide this service based on the terms described within this document. Required Use (y/n): Yes. HHSC programs and divisions are required to use this service, as needed, through IT based on the terms described within this document.
Accessing Services. Requests must have an executive sponsor and be coordinated and approved as required by receiving area leadership. After acquiring the necessary approvals, requests for functional analysis services may be made by submitting a completed Project Request Form to the Transformation & Innovation inbox. The Project Request form is available on the OTI SharePoint site. XXX will acknowledge the request within two business days. Requested support will be accepted, rejected, or placed on hold status within 30 days of intake based on resource availability, request requirements, and scoring on OTI’s project prioritization matrix. The matrix prioritizes projects based on criteria, including alignment with the annual business plan, executive or legislative mandate, impact on HHS clients, impact on HHS team members, and potential impact to operations, among others. OTI will notify the requestor once status has been determined and provide detail on next steps for accepted requests. For requests that are rejected or placed on hold, OTI will provide supporting information regarding the reason for that decision. Service Delivery: Service delivery will be based on the agreed upon project scope and timeline established during initial project scoping and planning meetings and defined in the project charter. The scope of FTE commitment and project deliverables will also be defined and agreed upon during initial project planning meetings and reflected in the project charter. Service Limitations: Services are subject to limitations and qualifications, including resource availability and request requirements. OTI will make the final determination regarding service provision. Limitations on data and information sharing due to legal or other constraints must be identified by the requestor during initial project planning meetings to ensure project scope, objectives, and delivery timelines are accurately defined in the project charter. Related Policy or Statute: None. Receiving Area Responsibilities: HHSC program and division staff should comply with all requests for information, data, and project support. This includes, but is not limited to: • provide required FTE support as defined and agreed upon in project documentation; FTE(s) should be familiar with functions being analyzed for transfer (i.e. SME) to participate on the project team; • providing all background and supporting documentation including relevant program data, statutes, rules, policies, procedures, handbooks, and other ...

Examples of Accessing Services in a sentence

  • Accessing Services from locations outside the United States is at your own risk.

  • Impact:.0307 ReimbursementThe primary impact for the changes in these rules involves the onboarding of the subsidized child care program into the North Carolina Families Accessing Services through Technology (NC FAST) program.

  • An individual or his/her representative applies for state- funded DD services by completing an application for developmental/intellectual disabilities that is available online on the DBHDD website (dbhdd.georgia.gov, Individuals and Families tab, Services tab, Accessing Services) or by mail or electronically (fax or email) from a DBHDD Regional Office (see Appendix A for Regional Office contact information).

  • To apply for RMA, the case manager may complete the North Carolina Families Accessing Services through Technology (NC FAST) IEG.

  • SAMHSA, 2014 Department of Health and Human ServicesDivision of Behavioral HealthBehavioral Health Resources for SchoolsSystem of Care: Accessing Services Behavioral Health Services for children, youth and their families can be accessed statewide in any of the following ways: Nebraska Family Helpline, (888) 866-8660, for resources and referral.


More Definitions of Accessing Services

Accessing Services. Contact Civil Rights Office: In Person: Seven Offices (Director’s Office, Austin, Grand Prairie, Lubbock, Edinburg, San Antonio, Houston) Toll-free: 000-000-0000 Fax: 000-000-0000 Email: XXXXXxxxxXxxxxxXxxxxx@xxxx.xxxxx.xx.xx Service Delivery: Different timeframes are associated with requests. Service Limitations: Not applicable. Related Policy or Statute: HHS HR Policy Manual and Guidance, Chapter 1, A. Equal Employment Opportunity, 2. Accommodations
Accessing Services. The procurement process includes CQC: • Maintaining templates in the XXXXX library; • Developing and securing the final evaluation tool; • Conducting insurance reviews and recommending types and amounts of coverage, upon request; • Reviewing solicitations prior to submission for Contract Advisory Team (CAT) review, if applicable, and reviewing responses to CAT recommendations prior to submission to CAT; • Reviewing and providing final approval of solicitations and addenda prior to posting by PCS; • Participating in training of evaluators and, if applicable, in oral presentations; • Compiling and verifying evaluation scores; and • Conducting meetings to address outlier scores. DSHS initiate this service by: • Entering a requisition into XXXXX Financials, or • Submitting a request via email to XXX_xxxxxxx@xxxx.xxxxx.xx.xx and providing the required information: o A detailed description of services; o The agency and division; o The funding source; and o The existing contract number if it is a re- procurement. To initiate a Subrecipient/Recipient/Contractor Determination, DSHS must submit the following:
Accessing Services. DSHS submits the PCS 147, Vendor Performance Report, to PCS VPTS at XXX_XXXX@xxxx.xxxxx.xx.
Accessing Services. During the procurement process, the program contract manager may request documents from the assigned PCS purchaser. After contract execution, the program contract manager can access contract documents through SCOR or send a request for any other documentation to the PCS file room at XXX_XXX@xxxx.xxxxx.xx.xx. Service Limitations: Not applicable. Related Policy or Statute: • Comptroller of Public Accounts’ Procurement and Contract Management Guide • HHS records management and retention policies. • PCS Business Integrity policies, processes, and procedures, including records management and retention policies. DSHS Responsibilities: For information on DSHS responsibilities for PCS, please refer to Section 4Roles and Responsibilities. Service Type (Core Support, DSHS-Initiated, Both): Core Support Service. This service is delivered as a core support service to the HHS system based on the terms outlined for this service. Required Provision(Y/N): Yes. PCS is required to provide this service based on the terms described within this document. Required Use
Accessing Services. DSHS submits a requisition through XXXXX for first- time open enrollments and non-financial contracts. Upon contract execution, submit request documents and contract signature pages via email to XXX_Xxxxxxxxxxxxxxxxxxxxxx@xxxx.xxxxx.xx.xx. Service Limitations: Not applicable. Related Policy or Statute: Not applicable. DSHS Responsibilities: For information on DSHS responsibilities for PCS, please refer to Section 4Roles and Responsibilities. Service Type (Core Support, DSHS-Initiated, Both): DSHS-Initiated Service. This service is delivered upon DSHS request based on the terms outlined for this service. Required Provision(Y/N): Yes. PCS is required to provide this service based on the terms described within this document. Required Use(Y/N): Yes. DSHS is required to use this service, as needed, through PCS based on the terms described within this document.
Accessing Services. To request webcasting, email webcasting services at xxxxxxxxxx@xxxx.xxxxx.xx.xx. Service Delivery: Service delivery to be based on negotiated timeline and agreed upon dates. Each live webcast is monitored for successful streaming. The webcasting coordinator helps resolve any audio or visual technical issues that might arise during a webcast. The coordinator also provides technical assistance to internal and external stakeholders. Live meetings are archived within 72 hours of the meeting. The Advisory Committee Coordination Office (ACCO) may be able to provide additional technical assistance for stakeholder meetings. Contact ACCO at XXXX_XxxxxxxxxXxxxxxxxxxxx@xxxx.xxxxx.xx.xx. Service Limitations: Webcasting Services provides live streaming based on resource availability and scheduling limitations for HHS advisory committee, task force, work group, council, and other public meetings as needed. Information about advisory committees can be found at xxxxx://xxx.xxxxx.xxx/about- hhs/leadership/advisory-committees. Related Policy or Statute: Additional information can be found at xxxxx://xxxxxxxxxxxxx.xxx.xxxxx.xxx/communication- services/meeting-planning. Receiving Area Responsibilities: HHSC programs and divisions must follow the guidelines for requesting webcasting services and adhere to HHS policy related to webcasting of meetings. Service Type (Core Support, Area-Initiated, Both): Core Support and Area-Initiated Service. This service is delivered as a core support service to the HHS system and upon the receiving area’s request based on the terms outlined for this service. Required Provision(Y/N): Yes. HHSC Communications is required to provide this service specific public and advisory committee meetings. Required Use(Y/N): Yes. HHSC programs and divisions are required to use this service, as needed, through HHSC Communications based on the terms described within this document.
Accessing Services. To request information on accessing GovDelivery or contract information from HHSC Communications, contact Web Services at xxxxxxxxxx@xxxx.xxxxx.xx.xx. Service Delivery: HHSC Communications and DSHS Communications both have account administration privileges to manage GovDelivery access requests. Service Limitations: None. Related Policy or Statute: Not applicable. Receiving Area Responsibilities: HHSC and DSHS must ensure staff granted access have received adequate training before receiving access to the system. HHSC and DSHS must follow guidelines and best practices for using the system as established by both agencies and follow terms of contract. Service Type (Core Support, Area-Initiated, Both): Core Support and Area-Initiated Service. This service is delivered as a core support service to the HHS system and upon the receiving area’s request based on the terms outlined for this service. Required Provision(Y/N): Yes. HHSC Communications is required to provide this or a similar service to HHSC programs and divisions. Required Use(Y/N): Yes. HHSC programs and divisions are required to use this service, as needed, through HHSC Communications based on the terms described within this document.