General Scope or Tasks. The Contractor general scope and tasks include:
General Scope or Tasks. Development of Covered California’s Real Estate and Construction Management Unit During the initial contract term, Contractor shall, at the direction of Covered California, provide consulting services to design, develop, and implement a Real Estate and Construction Management Unit for the agency. The program needs to account for those elements outlined in Section E of this Exhibit. Services provided include, but are not limited to, the following: Unit Design and Development: Contractor shall consult with Covered California to design a Real Estate and Construction Management Unit. This includes, but is not limited to: Researching laws, best practices and resources for program development. Writing, contributing, and refining policies and procedures for the new program. Developing templates (e.g. floor plans, lease documents) to be used by the program. Purchasing and Lease Development/Execution Contractor shall consult with Covered California to draft, develop, and revise competitive solicitations for leases, lease documents, and exhibits. Strategic Planning and Due Diligence Contractor shall conduct research and advise Covered California on sustainable design and sound environmental practices that will result in efficiencies and operational cost savings. This includes, but is not limited to, review of facility design, building systems analysis, and value engineering. Contractor shall work with Covered California to define its LEED and Sustainability requirements for any proposed buildings as well as to ensure the selected building(s) meet and perform in a sustainable manner for the duration of Covered California’s lease commitment. Contractor shall review Covered California’s business needs with respect to space, including workplace assessment, review of current space standards and staffing (current and future) as well as planned operational or strategic changes which may affect future space needs, including discussions related to current space standard trends and alternate work place strategies. Contractor shall conduct research on and strategically assess Covered California’s usage of its office spaces to create efficiencies and reduce and avoid occupancy costs. Contractor shall develop an occupancy plan according to Covered California’s goals and objectives regarding future growth, space management options, and potential standards for future office spaces. Contractor shall utilize business intelligence and technology to develop agile, data-driven spatial ...
General Scope or Tasks. Contractor’s tasks and responsibilities will include the following:
General Scope or Tasks. The Contractor shall:
General Scope or Tasks. 1. In an effort to ensure consistent oversight of this Program, Contractor shall: Provide high quality vision care to Enrollees. Maintain a website that provides a network directory and a simple and easy-to-understand list of Covered Benefits and out-of-pocket expenses for consumers to review. Provide a customer service call center adequately staffed to handle questions and assist consumers. At a minimum, Vision Carrier’s customer service call center hours shall be Monday – Friday from 8am – 6pm, Pacific Time. Customer service center must offer a dedicated toll-free number for customers. Invoice Enrollees and collect premiums. Designate an employee as the Program Manager for the oversight of this Program. The Program Manager will be Covered California’s primary contact for all Program related issues. Administer the Vision Program, or contract with a third-party administrator, acting on behalf of the Contractor to administer the Program. Administration of this Program will include billing, customer service, collateral development, policy issuance and renewal of Enrollees. Track and report the number of Enrollees purchasing a Vision Plan via the Covered California website link on a quarterly basis, and provide Covered California with a website conversion report on a quarterly basis pursuant to D(6) of this Exhibit. The report shall contain the following data elements: Number of “click-throughs” from Covered California’s website to Contractor’s landing page; Number of enrollment conversions.
General Scope or Tasks. Final scope of work to be inserted after contract award.
