Role Specific Competencies Sample Clauses

Role Specific Competencies. Interpersonal Savvy Is dedicated to meeting the expectations and requirements of internal and external customers; gets first hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect. Motivating Others Creates a climate in which people want to do their best; can motivate many kinds of direct reports and team or project members; can assess each person and use that knowledge to get the best out of him/her; pushes tasks and decisions down; empowers others; invites input from each person and shares ownership and visibility; makes each individual feel his/her work is important; is someone people like working for and with. Organisational Agility Knowledgeable about how organisations work; knows how to get things done both through formal channels and the informal network; understands the origin and reasoning behind key policies, practices, and procedures; understands the cultures of organisations.

Role Specific Competencies. Listening Practices attentive and active listening; has the patience to hear people out; can accurately restate the opinions of others even when he/she disagrees. Informing Provides the information people need to know to do their jobs and to feel good about being a member of the team, unit, and/or the organization; provides individuals information so that they can make accurate decisions; is timely with information. Priority Setting Spends his/her time and the time of others on what’s important; quickly zeros in on the critical few and puts the trivial many aside; can quickly sense what will help or hinder accomplishing a goal; eliminates roadblocks, creates focus. Interpersonal Savvy Relates well to all kinds of people – up, down, and sideways, inside and outside the organisation; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can defuse even high-tension situations comfortably. • Nurse Directors • South Island Regional / National Peers • Charge Nurse Managers / Unit Managers • Timaru Hospital • Medical staff • Rural Sites using MedChart • Nurse Educators • • Digital Team • • Nursing staff • The expertise required for a person to be fully competent in the role. Position specific competencies: ESSENTIAL DESIRABLE Education and Qualifications (or equivalent level of learning) • Registered Nurse with current APC (NCNZ). • Preferably a current user of ePA • Preferably hold a relevant postgraduate qualification related to education and / or information technology. • Have current Level 3 PDRP portfolio (or demonstrate ability to meet the evidential requirements for Level 3). • Training Qualifications. Experience • Knowledge and/or experience of education program development. • Advanced computer literacy. • Demonstrated leadership and people management ability. • Ability to work collaboratively across a range of teams. • Understanding of policies and regulations for healthcare in New Zealand. • Understanding of current issues in clinical practice. • Excellent communication skills. • A systematic approach to all tasks, with tasks completed without close supervision. • Demonstrated conflict resolution and change management skills. • Knowledge and Skills • Good verbal and written skills including experience in formal business documentation. • Ability to communicate effectively and adjust approach as required. • Sound organisation, attention to detail and time management. • Performs all assigned tasks without cl...

Role Specific Competencies. Listening Practices attentive and active listening; has the patience to hear people out; can accurately restate the opinions of others even when he/she disagrees. Informing Provides the information people need to know to do their jobs and to feel good about being a member of the team, unit, and/or the organisation; provides individuals information so that they can make accurate decisions; is timely with information. Process Management Good at figuring out the processes necessary to get things done; knows how to organise people and activities; understands how to separate and combine tasks into efficient work flow; knows what to measure and how to measure it; can see opportunities for synergy and integration where others can't; can simplify complex processes; gets more out of fewer resources.

Role Specific Competencies. Listening ▪ Practices attentive and active listening; has the patience to hear people out; can accurately restate the opinions of others even when he/she disagrees Problem Solving ▪ Uses rigorous logic and methods to solve difficult problems with effective solutions; probes all fruitful sources for answers; can see hidden problems; is excellent at honest analysis; looks beyond the obvious and doesn’t stop at first answers Interpersonal Savvy ▪ Relates well to all kinds of people – inside and outside the organisation. Builds appropriate rapport. Builds constructive and effective relationships. Uses diplomacy and tact. Can defuse even high-tension situations comfortably Personal Learning ▪ Picks up the need to change personal, interpersonal behaviour quickly; watches others for their reactions to his/her attempts to influence and perform; and adjusts; seeks feedback; is sensitive to changing personal demands and requirements and changes accordingly • Registered Nurses • Patients and Families/Whanau • Health Care Assistants • Visitors • Clinical Education Trainer • All staff of WDHSL The expertise required for a person to be fully competent in the role. Position specific competencies include: ESSENTIAL DESIRABLE Education and Qualifications (or equivalent level of learning) • New Zealand Diploma in Enrolled Nursing (or equivalent) • Current New Zealand Nursing Council approved practicing certificate • Post graduate qualifications or studying towards Experience • Relevant clinical experience and competency • Experience in shift work • Computer literate Knowledge and Skills • Demonstrate effective planning and prioritisation skills • Maintains a personal professional portfolio to meet the requirements of WDHSL • The ability to use appropriate communication when interacting with colleagues, patients and their families/whanau • Initiative and ability to be flexible • Have commitment to quality and the provision of quality care Personal Qualities • Commitment and personal accountability • Excellent interpersonal skills, including ability to work effectively with people at all levels of the organisation • Caring but professional manner • Acts with discretion, sensitivity and integrity at all times • Is adaptable and flexible – open to change (positive or negative) • Maintains an exceptionally high level of confidentiality, discretion and diplomacy • Has initiative and self-motivation with excellent organisational and time management skills • Has motivation and will...

Role Specific Competencies. Listening Practices attentive and active listening; has the patience to hear people out; can accurately restate the opinions of others even when he/she disagrees. Informing Provides the information people need to know to do their jobs and to feel good about being a member of the team, unit, and/or the organization; provides individuals information so that they can make accurate decisions; is timely with information. Problem Solving Uses rigorous logic and methods to solve difficult problems with effective solutions; probes all fruitful sources for answers; can see hidden problems; is excellent at honest analysis; looks beyond the obvious and doesn't stop at the first answers. Process Management Good at figuring out the processes necessary to get things done; knows how to organize people and activities; understands how to separate and combine tasks into efficient work flow; knows what to measure and how to measure it; can see opportunities for synergy and integration where others can't; can simplify complex processes; gets more out of fewer resources. Interpersonal Savvy Relates well to all kinds of people – up, down, and sideways, inside and outside the organisation; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can defuse even high-tension situations comfortably. Effective Communication Shares well thought out, concise and timely information with others using appropriate mediums. Ensures information gets to the appropriate people within the organisation to facilitate effective decision making. Dealing with Ambiguity Can effectively cope with change: can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty. Teamwork Works to build team spirit, facilitates resolution of conflict within the team, promotes/protects team reputation, and shows commitment to contributing to the team’s success. Resilience / Flexibility Articulates differing perspectives on a problem and will see the merit of alternative points of view. Will change or modify own opinions and will switch to other strategies when necessary. Adjusts behaviour to the demands of the work environment in order to remain productive through periods of transition, ambiguity, uncertainty and stress. Manages cultural ambiguity and conflicting priorities well.

Role Specific Competencies. Listening Practices attentive and active listening; has the patience to hear people out; can accurately restate the opinions of others even when he/she disagrees.

Role Specific Competencies. Listening ▪ Practices attentive and active listening; has the patience to hear people out; can accurately restate the opinions of others even when he/she disagrees Problem Solving ▪ Uses rigorous logic and methods to solve difficult problems with effective solutions; probes all fruitful sources for answers; can see hidden problems; is excellent at honest analysis; looks beyond the obvious and doesn’t stop at first answers Interpersonal Savvy ▪ Relates well to all kinds of people – inside and outside the organisation. Builds appropriate rapport. Builds constructive and effective relationships. Uses diplomacy and tact. Can defuse even high-tension situations comfortably Personal Learning ▪ Picks up the need to change personal, interpersonal behaviour quickly; watches others for their reactions to his/her attempts to influence and perform; and adjusts; seeks feedback; is sensitive to changing personal demands and requirements and changes accordingly • Director of Nursing • Patients and Families/Whanau • Clinical Director • Visitors • Medical Staff • External Healthcare Providers • Enrolled Nurses • Southern DHB and other Tertiary hospitals • Health Care Assistants • Clinical Education Trainer • Non-clinical Support, Community Services and Allied Health The expertise required for a person to be fully competent in the role. Position specific competencies include: ESSENTIAL DESIRABLE Education and Qualifications (or equivalent level of learning) • Registration with the New Zealand Nursing Council (or equivalent) • Current New Zealand Nursing Council approved practicing certificate • Post graduate qualifications or studying towards Experience • Relevant clinical experience and competency • Experience in shift work • Computer literate Knowledge and Skills • Comprehensive knowledge of the NZ health system and the DHB environment, systems and processes • Knowledge of the trends and emerging issues for the nursing profession. • Effective planning and prioritisation skills • Maintains a personal professional portfolio to meet the requirements of WDHSL • The ability to use appropriate communication when interacting with colleagues, patients and their families/whanau • Initiative and ability to be flexible • Have commitment to quality and the provision of quality care Personal Qualities • Commitment and personal accountability • Excellent interpersonal skills, including ability to work effectively with people at all levels of the organisation • Caring but professional m...

Role Specific Competencies. Listening Practices attentive and active listening; has the patience to hear people out; can accurately restate the opinions of others even when he/she disagrees. Informing Provides the information people need to know to do their jobs and to feel good about being a member of the team, unit, and/or the organisation; provides individuals information so that they can make accurate decisions; is timely with information. Process Management Good at figuring out the processes necessary to get things done; knows how to organise people and activities; understands how to separate and combine tasks into efficient workflow; knows what to measure and how to measure it; can see opportunities for synergy and integration; can simplify complex processes; maximises outcomes from available resources. Planning Accurately scopes out length and difficulty of tasks and projects. Sets objectives and goals. Breaks down work into the process steps. Develops schedules and task/people assignments. Anticipates and adjusts for problems and roadblocks. Measures performance against goals. Evaluates results. Priority Setting Spends their time and the time of others on what is important. Quickly zeros in on the critical few and puts the trivial many aside. Can quickly sense what will help or hinder accomplishing a goal. Eliminates roadblocks. Creates focus. • Other Southern Staff • Patients and whanau • Managers at all levels of the organisation • Visitors The expertise required for a person to be fully competent in the role. Position specific competencies: ESSENTIAL DESIRABLE Experience • Excellent computer skills, including knowledge of Microsoft Word, Excel, and Outlook (e-mail). • Customer service experience • Customer service experience in a busy or demanding environment Knowledge and Skills • Knowledge of office systems and procedures Evidence of good literacy and numeracy skills Personal Qualities Ability to understand and follow written and verbal instructions. • Sets high standards of performance • Ability to work well in a team and ▇▇▇▇▇▇ good interpersonal relationship. Willing to support and assist other staff as required. • Respect the privacy of individuals when dealing with personal information. • Attention to detail a priority Ability to demonstrate strong personal initiative Willingness to improve processes and efficiency Staffing Outpatient Service reception: • Incoming visitors, including patients, are acknowledged and provided with exceptional customer service. • Greeti...

Role Specific Competencies. Problem Solving Uses rigorous logic and methods to solve difficult problems with effective solutions; probes all fruitful sources for answers; can see hidden problems; is excellent at honest analysis; looks beyond the obvious and doesn’t stop at the first answers.