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Welcoming Workplace Sample Clauses

Welcoming Workplace. We encourage warm, friendly and respectful interactions across all aspects of our service. We always start with ‘yes’ in every deliberation. We ensure that customers feel engaged and valued in every interaction. We will enhance our services and exceed customers’ expectations, by embracing innovation and fresh ideas. We recognise that fun and enjoyment are critical to success. Key Responsibilities and Duties
Sample 1Sample 2See All (6)
Welcoming Workplace. We encourage warm, friendly and respectful interactions across all aspects of our service. We always start with ‘yes’ in every deliberation. We ensure that customers feel engaged and valued in every interaction. We will enhance our services and exceed customers’ expectations, by embracing innovation and fresh ideas. We recognise that fun and enjoyment are critical to success. Through the social conscience of our staff and consumers we actively engage with causes that impact our local community We actively promote safety through the provision of innovative and high quality training, monitoring of risk, and compliance with OHS regulations Key Responsibilities and Duties  Incorporates a holistic approach to resident care.  Implements appropriate care in response to physical, emotional and social needs.  Accurately assesses the resident’s needs, wants and expectations of care and is involved in the development of each resident’s care plan in conjunction with Clinical Leaders.  Effectively evaluates care in conjunction with the Clinical Leaders.  Organises practice as per the nursing service model of care and within the scope of practice for a Personal Care Worker.  Communicates resident care through effective verbal, written and computer skills in a clear, concise and objective manner.  Distributes resident medication consistent with best practice.  Actively contributes to achieving resident/client focused care.  Values the expertise of all members of the team in achieving quality resident outcomes.  Communicates effectively with carers and other members of the team  Maintains resident confidentiality at all times.  Recognises own ability and level of professional competence.  Ensures practice is in accordance with legislation and common law affecting practice.  Is familiar with emergency procedures and the Occupational Health & Safety requirements within the organisation.  Has an understanding of Commonwealth directed Mandatory Reporting requirements. Organisational Relationships Specialist Knowledge and Skills The following knowledge and skills are required to be utilized:  Demonstrated knowledge and experience in the provision of care associated with daily living activities in order to meet the needs of residents.  Demonstrated knowledge and experience in residential aged care.  Understanding of the Continuous Quality Improvement process and Accreditation.  Demonstrates a positive attitude to the agreed role and responsibility of the posi...
Sample 1See All (5)
Welcoming Workplace. We encourage warm, friendly and respectful interactions across all aspects of our service.
Sample 1
Welcoming Workplace. We encourage warm, friendly and respectful interactions across all aspects of our service. We always start with ‘yes’ in every deliberation. We ensure that customers feel engaged and valued in every interaction. We will enhance our services and exceed customers’ expectations, by embracing innovation and fresh ideas. We recognise that fun and enjoyment are critical to success. Through the social conscience of our staff and consumers we actively engage with causes that impact our local community We actively promote safety through the provision of innovative and high quality training, monitoring of risk, and compliance with OHS regulations Key Responsibilities and Duties  Assist in the development of, and the on-going continuous improvement of a new improved procurement system for the supply of goods and services in accordance with organisation’s policies.  Administer the procurement of goods and services in conjunction with end users ensuring that quality and quantity expectations are meet and purchases are within budget.  Support the organisation through continuous monitoring of purchase orders and contracts for price and availability to ensure a high standard of service delivery is maintained.  In conjunction with the Finance department, maintain an up to date commitments system.  Assis in the preparation of tender and contract documentation, maintain the contract register, reports and correspondence as required.  Administration of the organisation’s motor vehicle fleet ensuring vehicles are maintained in accordance with manufacturer’s specifications, registrations are current and to maintain the fleet booking system and usage reports.  Provide support to the inventory officer as required.  Assist the finance department with any other ad hoc duties that may be required. Organisational Relationships Specialist Knowledge and Skills The following knowledge and skills are required to be utilised:  Extensive experience in procurement and contract administration coupled with strong organisational skills is required to deliver an effective and efficient procurement process.  Demonstrated experience delivering savings/benefits across an organisation.  High level of experience and knowledge in the use of Microsoft Office applications.  Strong analytical, problem solving and interpersonal skills.  Ability to work within tight timeframes and meet deadlines.  Demonstrated strong negotiation skills. Interpersonal Skills The following interpersonal skills ...
Sample 1
Welcoming Workplace. We encourage warm, friendly and respectful interactions across all aspects of our service. We always start with ‘yes’ in every deliberation. We ensure that customers feel engaged and valued in every interaction. We will enhance our services and exceed customers’ expectations, by embracing innovation and fresh ideas. We recognise that fun and enjoyment are critical to success. Key Responsibilities and Duties • Incorporates a holistic approach to client care. • Deliver appropriate care in response to physical, emotional and social needs as assessed by client care team: o Personal Care – Showering, continence support, medication supervision toileting o Social Support – Respite, shopping, outings, companionship o Domestic Duties – vacuuming, sweeping, mopping, bathroom cleaning, linen changing, laundering. • Organizes practice as per the nursing service model of care and within the scope of practice for a Personal Care Worker. • Communicates care through effective verbal, written and computer skills in a clear, concise and objective manner. • Actively contributes to achieving community client focused care. • Values the expertise of all members of the team in achieving quality consumer/client outcomes. • Communicates effectively with carers and other members of the team • Maintains confidentiality at all times. • Recognises own ability and level of professional competence. • Ensures practice is in accordance with legislation and common law affecting practice. • Is familiar with emergency procedures and the Occupational Health & Safety requirements within the organisation. • Has an understanding of Commonwealth directed Mandatory Reporting requirements. Organisational Relationships Reports to: Relevant Director and Department Head Specialist Knowledge and Skills The following knowledge and skills are required to be utilised: • Demonstrated knowledge and experience in the provision of care associated with daily living activities in order to meet the needs of clients. • Demonstrated knowledge and experience in residential or community aged care. • Understanding of the Continuous Quality Improvement process and Accreditation. • Demonstrates a positive attitude to the agreed role and responsibility of the position. • Commitment to a high standard of service for the elderly and/or disabled. • Demonstrated commitment to a strong customer focus. • Access too, and ability to use electronic devices and email. • Drivers licence required and due to the nature of the role a...
Sample 1
Welcoming Workplace. We encourage warm, friendly and respectful interactions across all aspects of our service.  Yes Culture We always start with ‘yes’ in every deliberation.  Customer Service We ensure that customers feel engaged and valued in every interaction.  Innovation We will enhance our services and exceed customers’ expectations, by embracing innovation and fresh ideas.  Fun and Enjoyment We recognise that fun and enjoyment are critical to success.  Social Purpose Through the social conscience of the staff and consumers we actively engage with causes that impact the local community.  Safety We actively promote safety and wellbeing through the provision of innovative and high quality training, monitoring of risk, and compliance, with OHS regulations. Key Responsibilities and Duties
Sample 1

Related to Welcoming Workplace

  • Safe Workplace A) The Employer and employees recognize the need for a safe and healthful workplace and agree to take appropriate measures in order that risks of accidents and/or occupational disease are reduced and/or eliminated. Employers will take all reasonable steps to eliminate, reduce and/or minimize threats to the safety of employees. B) An employee performing visitation to clients in the community shall have the right to request backup to attend where there is reasonable cause to expect a violent situation and will have access to appropriate communication equipment. C) When the Employer is aware that a patient/resident/client has a history of violent behaviour, the Employer shall make such information available to the employee. Upon admission or transfer the Employer will make every reasonable effort to identify the potential for aggressive behaviour. In- services and/or instruction in caring for the violent patient will be provided by the Employer. D) The Employer will provide orientation and/or in-service which is necessary for the safe performance of work including universal precautions, the safe use of equipment, safe techniques for lifting and supporting patients/residents/clients and the safe handling of materials and products. The Employer will also make readily available information, manuals and procedures for these purposes. The Employer will provide appropriate safety clothing and equipment.

  • Respectful Workplace a. The Employer is committed to taking appropriate measures to create and maintain a workplace that is respectful and free from inappropriate workplace behavior for all Agency employees pursuant to the statewide policy titled ‘Maintaining a Professional Workplace Policy’ (50.010.03). b. If an Agency employee believes an Agency employee, supervisor or manager has violated the statewide policy titled ‘Maintaining a Professional Workplace’ (50.010.03), the employee shall submit a complaint pursuant to the process outlined in the policy. The Agency complaint form will be accessible to all employees both online and through the Agency’s Human Resources Office. c. The employee may have a Union representative present during regular work hours when reporting inappropriate workplace behavior and through the process outlined in this section. d. The Agency shall investigate the complaint and shall provide a written response to the employee filing the complaint within thirty (30) calendar days of the complaint being filed. When circumstances warrant it, the Agency may take additional time to complete the investigation in blocks of additional thirty (30) calendar days with notice to the Union. The response will include whether the complaint was substantiated and any relevant non confidential information pertaining to the remedial steps taken, if any. Repeated behavior or conduct shall be reported to the Agency Human Resource Office. e. For purposes of this Section, the grievance procedure in Subsection 6 replaces the grievance procedure outlined in the local agreement. (1) If the employee who filed the complaint believes that the Agency did not respond to the complaint or the complaint process was not followed, the Union, on behalf of the employee, may file a grievance directly with the Agency Head. The Agency Head or designee shall respond to the grievance within thirty (30) calendar days from the date of receipt of the grievance. (2) If the employee continues to believe the Agency did not respond to the complaint or did not follow the complaint process, the Union, on behalf of the employee may, within fifteen (15) calendar days of the Agency Head or designee’s response, file the grievance with the Department of Administrative Services Labor Relations Unit. The grievance will be investigated and a response provided within thirty (30) calendar days from the date the grievance was appealed to the Department of Administrative Services. (3) If the Department of Administrative Services Labor Relations Unit’s response did not respond to the complaint or did not address whether the complaint process was followed, the Union may, within fifteen (15) calendar days, file an arbitration request with the Department of Administrative Services and send a copy to the Employment Relations Board asking for a list of seven

  • Employee Orientation Each and every person working for a contractor, including sub- contractors, will be given an orientation to familiarize them with the site safety program. Unless otherwise specified, each sub-contractor is responsible for the orientation of their workers.

  • WORKPLACE The Employee shall be required to perform work at or any other site of work for the Employer.

  • Orientation The Employer shall provide planned and paid Orientation Programs of such content and duration as it deems appropriate taking into consideration the needs of the Employer and the Nurses involved. Such Nurses will not be considered part of core staffing during their Orientation Program nor will they be provided with primary assignments.

  • Workplace Harassment The Hospital and the Union are committed to ensuring a work environment that is free from harassment. Harassment is defined as a “course of vexatious comment or conduct that is known or ought reasonably to be known to be unwelcome”, that denies individual dignity and respect on the basis of the grounds such as gender, disability, race, colour, sexual orientation or other prohibited grounds, as stated in the Ontario Human Rights Code. All employees are expected to treat others with courtesy and consideration and to discourage harassment. ref. Ontario Human Rights Code, Sec. 10(1). Harassment may take many forms including verbal, physical or visual. It may involve a threat, an implied threat or be perceived as a condition of employment. The Parties agree that harassment is in no way to be construed as properly discharged supervisory responsibilities, including the delegation of work assignments and/or the assessment of discipline. If an employee believes that she/he has been harassed and/or discriminated against on the basis of any prohibited ground of discrimination, there are specific actions that may be undertaken. The employee should request the harasser to stop the unwanted behaviour by informing the harassing individual(s) that the behaviour is unwanted and unwelcome. Should the employee not feel comfortable addressing the harasser directly, she/he may request the assistance of the manager or a Union representative. If the unwelcome behaviour was to continue, the employee will consult the Hospital policy on harassment and will be free to pursue all avenues including the complaint investigation and resolution. The Parties agree that an employee may have a representative of the Union with her/him throughout the process, if requested.

  • Drug-Free Workplace Contractor represents and warrants that it shall comply with the applicable provisions of the Drug-Free Work Place Act of 1988 (41 U.S.C. §701 et seq.) and maintain a drug-free work environment.

  • Training and Orientation (a) No employee shall be required to work on any job or operate any piece of equipment until he/she has received proper training and instruction. (b) The Employer shall provide sufficient and adequate training and/or orientation to any employee working in a new or unfamiliar work area or position.

  • WORKPLACE BEHAVIOR ‌ 3.1 The Employer and the Union agree that all employees should work in an environment that fosters mutual respect and professionalism. The parties agree that inappropriate behavior in the workplace does not promote a college’s/district’s business, employee well-being, or productivity. All employees are responsible for contributing to such an environment and are expected to treat others with courtesy and respect. 3.2 Inappropriate workplace behavior by employees, supervisors and/or managers will not be tolerated. If an employee and/or the employee’s union representative believes the employee has been subjected to inappropriate workplace behavior, the employee and/or the employee’s representative is encouraged to report this behavior to the employee’s supervisor, a manager in the employee’s chain of command and/or the Human Resources Office. An employee or the employee’s representative should identify complaints as inappropriate workplace behavior. The Employer will investigate the reported behavior and take appropriate action as necessary. The employee and/or union representative will be notified upon conclusion of the investigation. Upon request, the Employer will provide the employee and the union representative with a copy of the investigation report. 3.3 Retaliation against employees who make a workplace behavior complaint will not be tolerated. 3.4 Supervisors, managers and Human Resource Office staff will be trained on Article 3, Workplace Behavior. The Employer and the Union agree to prepare and make available online a 15-minute joint training online presentation on workplace behavior for all employees covered by this CBA and their supervisors, managers and Human Resources staff. 3.5 Grievances related to this Article may be processed through Step 3 of the Grievance Procedure.

  • First Aid Training In the interests of the occupational safety and health of employees, the Employer will undertake an in-service program of first aid training aimed at providing a first aid officer for each department.

Most Referenced Clauses

Most Referenced Definitions