Program Description Summary a. The Rapid Rehousing Services for Individuals will provide a minimum of three (3) months to a maximum of twenty-four (24) months of assistance to support people experiencing homelessness with securing and transitioning into permanent housing and sustaining that housing. Rapid Rehousing Services for Individuals will be coordinated and made available through the Coordinated Entry System (CES) which prioritizes housing resources for those with the highest vulnerabilities and length of homelessness. Rapid Rehousing Services will work with CES Access Points, street outreach teams and emergency shelter programs, to support participants in identifying appropriate housing options through housing navigation services and financial assistance support. The program will assist participants experiencing homelessness in accessing the most appropriate services and resources across the System of Care, including behavioral health, healthcare, benefits and mainstream services, housing, navigating application and enrollment processes, and providing advocacy and support as necessary. The program will follow Housing First principles and incorporate evidenced-based approaches such as Motivational Interviewing, Critical Time Intervention, Progressive Engagement, trauma-informed care, harm reduction and risk management, to address barriers to housing and economic stability. The program is to be implemented in a manner that increases equitable service access across Orange County, regardless of where a person is experiencing homelessness.
b. The Rapid Rehousing Services for Individuals shall include the following services at minimum:
i. Intake and assessment to engage and enroll persons referred by CES who would benefit from a rapid re-housing intervention to overcome their homelessness, understanding the history of participation in other homeless service assistance programs and collection of needed demographic information from Participants. Program must be able to assess and re-evaluate the Participant’s service needs and make recommendations to appropriate and eligible housing and/or supportive services that best meets the Participant’s needs.
ii. Housing-focused case management support participants with locating housing options that meet the participant’s needs. Case management services will be focused on furthering the progress towards the goals and objectives as outlined in the Individualized Housing and Service Plan.
iii. Housing navigation services to support the Participan...
Program Description Summary a. The CONTRACTOR will primarily be responsible for developing collaboration between public and private agencies, including but not limited to COUNTY Departments, homeless service providers and community-based organizations. The CONTRACTOR will ensure that the Individual CES is accessible to and serves individuals who are experiencing homelessness or at risk of experiencing homelessness in Orange County. The CONTRACTOR for the Individuals CES for the North, Central and South SPA of Orange County will be required to fulfill four (4) key competency areas – (1) leadership, (2) system support and guidance, (3) regional coordination and (4) system partnerships.
i. Leadership – CONTRACTOR shall provide leadership to ensure the CES operates with an efficient, clear and consistent process across respective SPA(s) and in collaboration with all of the SPAs in Orange County in accordance with federal, state and local regulations, policies and procedures.
ii. System Support and Guidance – CONTRACTOR shall provide system support and guidance around the CES core competencies.
iii. Regional Coordination – CONTRACTOR shall assist in facilitating SPA level meetings to increase regional engagement and alignment with CES and to disseminate information at a regional level. The primary goal of these meetings will be to facilitate care coordination to support participants with connections to appropriate housing resources. The SPA level meetings allow for discussions and problem-solving strategies that reflect the SPA’s unique needs and resources.
iv. System Partnerships – CONTRACTOR shall be tasked with developing collaboration across public and private agencies within the North, Central and South SPA to support those experiencing homelessness and special subpopulations such as veterans and transitional aged youth. This may be done through the development of a SPA specific Referral Network that includes representatives from different sectors within the System of Care.
b. The CONTRACTOR will match grant funds with no less than 25 percent of funds or in-kind contributions from other sources. The CONTRACTOR may work with nonprofit organizations and other community partners in obtaining match letters detailing the source of funding and confirming it is not a match for any other funding on an annual basis.
c. The CONTRACTOR will be subcontracting with Mercy House Living Centers, Inc. (SUBCONTRACTOR) to support in the provision of Regional Coordinator services for the North and Centr...
Program Description Summary a. The Program should be designed to be low barrier by having minimal eligibility criteria required at program entry. Emergency shelters should be equipped to serve Participants who may have extensive behavioral, physical or medical issues, and as a result, may face significant barriers to housing. This may require having extensive staffing with appropriate training to better support general management, case management, and security services at the Program. The Program will assist Participants experiencing homelessness in accessing the most appropriate services and resources across the System of Care, including behavioral health, healthcare, benefits and mainstream services, housing, navigating application and enrollment processes, and providing advocacy and support as necessary. The Program will follow Housing First principles and incorporate evidenced-based approaches such as Motivational Interviewing, Critical Time Intervention, Progressive Engagement, trauma-informed care, harm reduction and risk management, to address barriers to housing and economic stability. The Program is to be implemented in a manner that increases equitable service access across Orange County, regardless of where a person is experiencing homelessness.
b. The Emergency Shelter Operations and Services for Individuals shall include the following services at minimum:
i. Receive referrals from the Coordinated Entry System (CES) Bed Reservation System and from County approved referral agencies such as law enforcement, street outreach teams, other County departments. There shall be at minimum one (1) staff member dedicated to overseeing and answering the referral contact number at all times. Referral contact number shall be communicated to all referring agencies and will be answered 24 hours a day, 7 days a week.
ii. Intake and assessment to engage and enroll persons referred by CES who would benefit from an emergency shelter intervention to overcome their homelessness, understanding the history of participation in other homeless service assistance programs and collection of needed demographic information from Participants. Program must be able to assess and re-evaluate the Participant’s service needs and make recommendations to appropriate and eligible housing and/or supportive services that best meets the Participant’s needs.
iii. Provision of essential services at the Program must include a safe sleeping location and amenities to meet basic personal needs.
iv. Housing-focused case m...
Program Description Summary. PROGRAM is an emergency shelter operation that is designed to provide unsheltered homeless individuals in Orange County with safe shelter, supportive services, health services, housing support services, and access to support to move individuals out of homelessness and into permanent housing opportunities. The overall purpose of the PROGRAM is to connect homeless persons to permanent housing opportunities and resources to maintain housing stability and self- sufficiency. The CONTRACTOR will be responsible for the day to day operation of the PROGRAM on an ongoing basis and will be required to adhere to the guidelines established in the MOPSP.. Access to bed availability will be handled through a reservation system. No walk- ins for the PROGRAM or services will be permitted.
Program Description Summary a. Contractor will primarily be responsible for developing collaboration between public and private agencies, including but not limited to County Departments, homeless service providers and community-based organizations. Contractor will ensure that the CES for Families is accessible to and serves families who are experiencing homelessness or at risk of experiencing homelessness in Orange County. The Contractor for the CES for Families for the North, Central and South SPA of Orange County will be required to fulfill four (4) key competency areas – (1)
Program Description Summary. Contractor’s State ESG Rapid Rehousing Program shall annually serve sixty (60) unduplicated individuals for a total of twenty-three (23) unduplicated households with rapid rehousing services as defined in 24 CFR §576.104-106 (Program). Program shall be administered in an equitable manner by providing culturally responsive services and have multicultural staffing and case managers to engage and guide underserved participants throughout their participation and enrollment in the Program.
Program Description Summary. 31 a. The ERA Program is to provide no less than 90 percent of awarded funds for direct 32 financial assistance, including rent, rental arrears, utilities and home energy costs, utilities and home 33 energy costs arrears, and other expenses related to housing. A maximum of 10 percent of ERA Program 34 funds are available for housing stability services, including case management and other services 35 intended to keep households stably housed, and administrative costs. Funds generally expire on 36 December 31, 2021. 37 //
1 b. The COUNTY’s implementation of the ERA Program aims earmarked funding for each 2 SPA – North SPA at 35 percent, Central SPA at 45 percent and South SPA at 20 percent – to ensure 3 appropriate and equitable access across the County based on 98 percent of the ERA Program allocation 4 to the County. The COUNTY will retain the remaining two (2) percent of the ERA Program for the 5 Administrative Costs related to the ERA Program, including the establishing of the Virtual Front Door.
6 c. The COUNTY’s ERA program will incorporate a Virtual Front Door that will serve as
7 a centralized access point for residents of Orange County, excluding the cities of Anaheim, Santa Xxx 8 and Irvine, who are interested in receiving financial assistance from the ERA Program and is completing 9 initial screening and intake. The CONTRACTOR will receive referrals from the Virtual Front Door and 10 work with the Applicant household to verify eligibility requirements through the collection and review 11 of proof of rental arrears and past due utilities. Through this process, the vendors will make a 12 determination of financial assistance and facilitate payment directly to the landlord and/or utility 13 company. Additionally, the vendor may continue to provide housing stabilization services to 14 Participants that may benefit from additional assistance or connection to supportive services.
15 d. The CONTRACTOR will be subcontracting with OC United Way (OCUW) to function 16 as the conduit to provide financial payments to landlords, utility companies, and as necessary to the 17 applicant household. Through other initiatives and efforts including those related to the COVID-19 18 pandemic, OCUW has established relationships and a mechanism to facilitate electronic payment to 19 landlords and utility companies that would streamline payment and support the ERA Program 20 operations. OCUW launched Assist OC, an online application portal that facilitates direct financial...
Program Description Summary. 8 a. The CONTRACTOR will primarily be responsible for developing collaboration between public 12 Orange County will be required to fulfill four (4) key competency areas – (1) leadership, (2) system support 13 and guidance, (3) regional coordination and (4) system partnerships.
14 i. Leadership – CONTRACTOR shall provide leadership to ensure the CES operates with an 16 in Orange County in accordance with federal, state and local regulations, policies and procedures.
17 ii. System Support and Guidance – CONTRACTOR shall provide system support and guidance 18 around the CES core competencies.
19 iii. Regional Coordination – CONTRACTOR shall assist in facilitating SPA level meetings to increase regional engagement and alignment with CES and to disseminate information at a regional level. 20 The primary goal of these meetings will be to facilitate care coordination to support participants with 21 connections to appropriate housing resources. The SPA level meetings allow for discussions and problem- 22 solving strategies that reflect the SPA’s unique needs and resources.
23 iv. System Partnerships – CONTRACTOR shall be tasked with developing collaboration across 24 public and private agencies within the North, Central and South SPA to support those experiencing 25 homelessness and special subpopulations such as veterans and transitional aged youth. This may be done 26 through the development of a SPA specific Referral Network that includes representatives from different 27 sectors within the System of Care.
Program Description Summary. Contractor’s Family CareCenter Navigation Center shall serve a total of 300 unduplicated individuals in families experiencing literal homelessness with Emergency Housing Intervention services including navigation, case management, and shelter diversion. These services provide eligible participants connection to the most appropriate level of care and to help secure and maintain permanent housing.
Program Description Summary. Contractor’s New Vista and Via Xxxxxxxxx Navigation Centers shall serve a total of 300 people in family households experiencing literal homelessness with Emergency Housing Intervention services including navigation, case management, and shelter diversion. These services provide eligible participants connection to the most appropriate level of care and to help secure and maintain permanent housing.
