Training Standards a. Contractor will design, schedule and conduct ongoing training procedures which will train and prepare all drivers assigned to the SNEMT contract in a manner that conforms to all State and local laws and assures OoA's operational objectives below are met. • Provide SNEMT services which are safe and reliable • Provide SNEMT services which will maximize customer service • Provide SNEMT services in a manner which will maximize productivity
Training Standards. A. Client Procedures Training shall be provided for all new hires and continuous/annual training for all current employees assigned to work on Client’s Referred Accounts. Training must include the following for the line of business stated above: • Employee Handbook • Acceptable Use Policy • Security Awareness • Fair Debt Collection Practices Act • Telephone Consumer Protection Act • GLBA/Privacy and Protection • Submitting Suspicious Activity Reports Procedure • Electronic Funds Transfer Act/Regulation E • Skip Tracing • American Collection Association Code of Ethics Policy • Confidentiality and Non-Disclosure of Client’s Referred Accounts • State Laws governing collections • ID Theft/Fraud Awareness • Unfair, Deceptive or Abusive Act or Practice (UDAAP) • Fair Credit Reporting Act/Regulation • Bankruptcy • Debt Counseling/Financial Hardship Ongoing training or additional line-of-business specific documents will be provided to Agency as needed or determined by Client. Agency will be responsible for compliance of all communicated work standards and account handling.
Training Standards. Section 1. The Employer shall continue to implement the 2002 Department of Defense certification requirements (NGR 5-1 36-8). Should the Master Cooperative Agreement (MCA) make future changes to certification requirements, the Employer will implement such changes upon thirty (30) calendar day’s written notice to IAFF 3340 and will meet with IAFF 3340 upon request. If training is required, the Employer will provide the means for such training.
Training Standards. To ensure that all Agents are prepared to serve both the Individual Exchange and CCSB, Agency shall ensure that its Agents who carry out Consumer assistance functions complete training in order to receive access to CalHEERS and perform Consumer assistance functions. Training shall include the subjects as set forth below. Covered California may require Agents to receive additional training on any relevant subject after completing initial training to obtain certification. The completion of such training is a condition to remaining certified with Covered California. Initial training shall include the following subject areas:
Training Standards a. To ensure that all Agents are prepared to serve both the individual Exchange and CCSB, Agency shall ensure that its Agents who carry out consumer assistance functions complete training in order to receive access to CalHEERS and perform consumer assistance functions. Training shall include the subjects as set forth below. The Exchange may require Agents to receive additional training on any relevant subject after completing initial training to obtain certification. The completion of such training is a condition to remaining certified with the Exchange. Initial training shall include the following subject areas:
Training Standards. A training standard of progress will be developed for each apprenticeship program. This standard will indicate the training time for each phase of training or work process. The training time indicated will not be restrictive, but rather will be indicative of the emphasis or amount of time that should be spent on each phase. Although the total time spent on any one phase during any one progression period may vary with the individual, work load and amount of related instructions, minimum assignments shall be met during the term of the apprenticeship.
Training Standards. A. CURRICULUM: Contractor shall provide training pursuant to the curriculum in Exhibit B.
Training Standards. In accordance with state and federal requirements, Consumer Assistance Entities must complete the following to receive appointment with the Exchange:
Training Standards. Training and upgrading standards and modifications adopted in the future shall be a part of this Agreement and shall apply to the Union, Employer and employer organizations signatory hereto, their members and to other employers who subscribe hereto, and also to all members utilizing any and all training programs to be conducted.
Training Standards. Provider shall ensure that all Training Managers and Training Quality Managers utilize the Training Manager Toolkit to manage, observe, assess and monitor Trainer performance. Provider shall, upon T-Mobile’s request, provide assessment and monitoring information gathered from the Training Manager Toolkit to T-Mobile.
