PROVISIONING OF SERVICES. 5.1 The MSO shall make available signals of TV channels to the LCO, on non-exclusive basis, in order to re-transmit the same to the subscribers in the Territory, in terms of this agreement and as per prevailing norms, policies, the applicable laws and rules, regulations, directions and orders of the concerned authorities.
5.2 The LCO shall carry signals of TV channels received from the MSO, on non-exclusive basis, for distribution to the subscribers in the Territory.
5.3 The Parties shall compulsorily transmit, re-transmit or otherwise carry any channel, content or programme only in encrypted mode through a digital addressable system strictly in terms of and in accordance with the applicable laws and regulations.
5.4 The roles and responsibilities of the Parties to the Agreement for provisioning of services are contained in clause 10 of this Agreement.
5.5 In consideration of the roles and responsibilities mentioned in clause 10 of the Agreement, the revenue settlement between the LCO and the MSO have been mentioned in the clause 12 of the Agreement.
PROVISIONING OF SERVICES. (a) Customer, at its own expense, shall secure throughout the Service Term any easements, leases, licenses or other agreements necessary to allow Granite to use pathways into and in each building at which Customer’s or its end user’s premises is located, to the Demarcation Point. Such access rights shall grant to Granite the right, without the requirement of notice, to access such premises during business hours of each location and as otherwise reasonably requested by Granite to install, maintain, repair, replace and remove any and all equipment, cables or other devices Granite deems necessary to provide Services. Granite, its employees, contractors and/or agents shall have access to any facilities at Customer premises. Notwithstanding anything to the contrary herein, Granite shall have no liability for any delay or failure in its performance to the extent caused by any delay or failure of Customer (including, but not limited to, the failure to provide Granite prompt access) and/or caused by any notice or access restrictions or requirements. Unless Customer engages Granite to provide specific additional services, Customer is responsible, at its sole cost and expense, for connecting to the Demarcation Point.
(b) Granite may reject any order for Services that is not in accordance with the provisions of the Agreement or if Granite is unable to provision such Services as ordered.
(c) Granite is not responsible for loss of income or time due to an order not being completed within the time frame desired, service outages, missed appointments, and/or trouble ticket dispatches. Granite is not responsible for any delays in provisioning or failures of Services related to inaccurate information provided by Customer and/or changes in Customer’s network that are not communicated to Granite.
(d) Should a new order be placed for a Service, a Provider may find it necessary to migrate services from Customer’s former service provider in order to complete Customer’s installation. This may occur without warning during the course of Customer’s order. Customer is ultimately responsible for identifying this prior to initial order placement as well as handling any outstanding contractual obligations with Customer’s former service provider.
(e) An individual, who is authorized and has the capacity to act on behalf of Xxxxxxxx, must be present to grant access so that the technician can complete his/her work. In the event that there is no such individual present at the scheduled time...
PROVISIONING OF SERVICES. 3.3.1. Delivery dates are estimates only and are not of the essence. Billing will begin on the date the Supplier makes the Service available to the Customer (“Start of Service Date”).
3.3.2. In no event will the untimely installation or non-operation of Customer-provided facilities, services or Supplier Equipment relieve the Customer of its obligation to pay charges for the Services as provided in this Agreement.
3.3.3. Supplier Equipment is solely for the purposes of accessing and using the VeloCloud Service during the subscription period purchased by the Customer.
PROVISIONING OF SERVICES. 5.1 Subject to Clauses 2.1 and 2.2, REDTONE agrees to provide the Services to the Customer on best effort and as available basis in accordance with the terms and conditions of this Agreement. Unless otherwise indicated in this Agreement, the Services shall not include the provision or maintenance for the Customer Equipment. The Customer agrees that Customer shall be solely responsible for procuring and maintaining the Customer Equipment.
5.2 All Residential Packages are subject to a Fair Usage Policy. REDtone reserve the right to implement Fair Usage to ensure that a good quality of internet usage experience is provided to all customers.
5.3 For the provisioning of the Services, REDtone shall establish the connectivity (including the necessary cabling and wiring works) from REDtone Network to the Leased Equipment and/or the Customer Equipment at the Premises. For this purpose, Customer agrees to lease the Leased Equipment from REDtone and further agrees to pay REDtone the Charges for the leasing of the Leased Equipment.
5.4 In the event that the Services is not available at the Designated Address, REDtone may inform the Customer of this and the Customer’s application will be kept in REDtone’ record as an application pending availability of the Services at the Designated Address. Where the Customer’s application is recorded as a pending application, REDtone makes no guarantee or warranty to the Customer that the Services will become available at the Designated Address, and REDtone shall not be held liable or responsible in the event that REDtone is unable to provide the Customer with or facilitate availability of the Services at the Designated Address.
5.5 In the event that the Services is available at the Designated Address, REDtone shall as soon as practicable fix an appointment for and carry out the installation of the Service and the Leased Equipment for the Customer in accordance with the provisions in Clause 7 and the terms and conditions of this Agreement, unless specified otherwise.
5.6 The Customer shall at all times ensure continued supply of electricity to the Premises especially during the installation of the Services. REDtone shall not be responsible or liable for any problem or interruption in the installation process of the Services arising or due to any disruption of electricity supply to the Premises.
5.7 REDtone does not guarantee or warrant the availability of the Services or continuous, uninterrupted or secure access to the Internet (onl...
PROVISIONING OF SERVICES. 2.1 The Company shall provide the Service by the Service Commencement Date set out in the Service Order. If The Company is unable to commence provisioning of the Service by the Service Commencement Date, it shall credit the Customer with 50% of the Connection Charge set out in the Service Order.
2.2 For every further Business Day that the Company is unable to commence provisioning of the Service, it shall credit the Customer with an additional 5% of the Connection Charge, up to a maximum of 99.5%.
PROVISIONING OF SERVICES. 5.1 The MSO shall make available signals of TV channels to the LCO, on non-exclusive basis, in order to re-transmit the same to the subscribers in the Territory, in terms of this agreement and as per prevailing norms, policies, the applicable laws and rules, regulations, directions and orders of the concerned authorities.
PROVISIONING OF SERVICES. 5.1 The IMCL shall make available signals of TV channels to the MSO/LCO, on non-exclusive basis, in order to distribute the same to the subscribers in the Territory, in terms of this agreement and as per prevailing norms, policies, the applicable laws and rules, regulations, directions and orders of the concerned authorities.
PROVISIONING OF SERVICES. 6.1 All Magellan Metro Ethernet Services shall be provisioned within the provisions of clause 5 of the Agreement.
6.2 COF’s for the Magellan Metro Ethernet Services shall be submitted by the Customer to DFA in the format specified by DFA.
6.3 To determine whether it is feasible for DFA to deliver services at a particular Customer Site, DFA applies its Coverage and Feasibility Rules as follows:
6.3.1 Where a Customer Site is not situated within Network coverage, DFA declares the Customer Site as not being feasible;
6.3.2 Where a Customer Site is situated within Network coverage, DFA conducts a feasibility study to assess the cost of connecting the Customer Site to the Network. The result of this feasibility study indicates either:
6.3.2.1 that the Customer Site is feasible and the service can be delivered within DFA’s standard price for the service;
6.3.2.2 that the service can be delivered to the Customer Site but with additional NRC or MRC charges; or
6.3.2.3 that it is not feasible for DFA to deliver the service at the Customer Site.
6.4 DFA shall at its sole discretion apply its applicable Coverage and Feasibility Rules to determine whether to accept any COF submitted by a Customer to XXX.
PROVISIONING OF SERVICES. During the Term of this Agreement, Esko will provide You with the Services set forth in the applicable SaaS Subscription Order Form duly executed between the parties. Services are provided for in accordance with the provisions set forth herein and the corresponding SLA. The use of the Hosted Services (SaaS) is limited to the number of licenses procured. In case of “Concurrent User” licenses, the number of users using the Services simultaneously may at no point in time exceed the number of licenses procured. In case of “Named User” licenses, (i) each individual or processes assigned as Authorized Users is required to be identified (i.e. “named”); (ii) You may assign/change Authorized Users at any time, other than by automated means; (iii) the use of the Services at any time is limited to use only by the specific Authorized Users appointed and licensed at such time; AND (iv) the total number of Authorized Users active at any point in time may not exceed the total number of licenses procured;
PROVISIONING OF SERVICES. LightEdge shall contact the Customer to schedule installation and confirm a start date for the Services. Unless specified in the Purchase Agreement, LightEdge will schedule installation/service start based on available resources and standard installation times for the applicable Services. If Customer requests to either delay or otherwise replace its confirmed start date or cancels an installation appointment without prior notice, which results in LightEdge having to reschedule an installation, additional charges may apply. Once a Service is on line, LightEdge will issue a notice to Customer (the “Start of Service Notice” or “SOSN”) which shall set forth the date upon which the Initial Term commenced. Prior to the SOSN, LightEdge shall test the Service to verify that it meets the service level commitments as defined in the Purchase Agreement. The SOSN shall not be more than 48 hours from the time that LightEdge has completed testing and the Service is available for use. The date of the SOSN shall be deemed to be the date upon which that Service commenced (the “Actual Start Date”). Customer will be billed for the applicable Services beginning on the Actual Start Date, regardless of when Customer actually begins using the Service. If Customer fails to give written notice that the Service is in material non-compliance with the applicable service level commitments contained in the Service Level Agreement within two (2) business days after LightEdge issues the SOSN, Customer shall be deemed to have accepted such Service. Unless otherwise stated this Master Agreement or applicable Purchase Agreement, this shall be the extent of the testing performed by LightEdge. Customer has sole responsibility for installation, testing and operations of its facilities, services and equipment. Customer is also responsible for ensuring that the Services are compatible with its existing systems and devices. LightEdge shall only be responsible for the installation of the Services. Notwithstanding anything herein which may indicate or require otherwise, including, without limitation, any requirements that LightEdge provide certain notices to Customer, Customer’s use of any Service is an absolute acknowledgement by Customer that Customer has received delivery of such Service.
