Information Systems and Technology. 218. PRPD shall establish information systems and utilize technology to support the implementation of this Agreement in an efficient and effective manner.
Information Systems and Technology. ServiceCo may provide Recipients with the following services: Mainframe Operations, Enterprise Document Management, Data Circuit Management, Voice Services, IT Solutions Delivery, and Desktop Data Device services. Costs are billed to Recipients based on various metrics (e.g., CU second, billable hour, phone line, login ID) on cost allocations (e.g., headcount, operating expenses and direct dollars billed). Mainframe Operations Methodology Legacy Mainframe CPU Utilization Client Unit Usage Legacy Mainframe Data Storage Client Unit Usage SAP Mainframe Data Storage Client Unit Usage SAP Mainframe CPU Utilization Client Unit Usage Enterprise Recipient Specific Client Unit Usage Enterprise Document Management Methodology: Client Unit Usage Data Circuit Management Methodology: Client Unit Usage Voice Services Methodology Telephone Basic Line Client Unit Usage Moves/Adds/Change (MAC) Client Unit Usage Call Center Basic Line Client Unit Usage Video Conferencing Client Unit Usage IT Solutions Delivery Methodology: Client Unit Usage SAP Production Support Methodology: Headcount and Operating Expense Desktop Data Device Services Methodology Equipment Client Unit Usage Lotus Notes Messaging Client Unit Usage LAN and Security Account Creation Client Unit Usage Network WAN/LAN Client Unit Usage Client Support Center Help Desk Client Unit Usage
Information Systems and Technology. ServiceCo may provide Recipients with the following services: Mainframe Operations, Enterprise Document Management, Data Circuit Management, Voice Services, IT Solutions Delivery, and Desktop Data Device services. Costs are billed to Recipients based on various metrics (e.g., CU second, billable hour, phone line, login ID) on cost allocations (e.g., headcount, operating expenses and direct dollars billed). Mainframe Operations -------------------- Methodology ----------- Legacy Mainframe CPU Utilization Client Unit Usage Legacy Mainframe Data Storage Client Unit Usage SAP Mainframe Data Storage Client Unit Usage SAP Mainframe CPU Utilization Client Unit Usage Enterprise Recipient Specific Client Unit Usage Enterprise Document Management ------------------------------ Methodology: Client Unit Usage Data Circuit Management ----------------------- Methodology: Client Unit Usage Voice Services -------------- Methodology ----------- Telephone Basic Line Client Unit Usage Moves/Adds/Change (MAC) Client Unit Usage Call Center Basic Line Client Unit Usage Video Conferencing Client Unit Usage IT Solutions Delivery --------------------- Methodology: Client Unit Usage SAP Production Support ---------------------- Methodology: Headcount and Operating Expense -13- Desktop Data Device Services ---------------------------- Methodology ----------- Equipment Client Unit Usage Lotus Notes Messaging Client Unit Usage LAN and Security Account Creation Client Unit Usage Network WAN/LAN Client Unit Usage Client Support Center Help Desk Client Unit Usage
Information Systems and Technology. (1) The Service Provider shall have the following:
Information Systems and Technology. Manager 18 Senior Planner, Project Engineer, Surface Water Program Coordinator 14 Associate Planner/Permit Coordinator 13 Comm & Mktg Coord, Police Support Officer 12 Maintenance Worker, Accounting Technician 11 Police Support Services Technician 10 Police Records Technician 7 Customer Service Representative Pay & Classification Plan - 2021 8-Step Pay Plan Pay Period 1 2 3 4 5 6 7 8 Annual 87,842 91,356 95,010 98,810 102,763 106,873 111,148 115,594 Monthly 7,320 7,613 7,917 8,234 8,564 8,906 9,262 9,633 Hourly 42.2318 43.9210 45.6779 47.5050 49.4052 51.3814 53.4366 55.5741 Annual 72,269 75,159 78,166 81,292 84,544 87,926 91,443 95,101 Monthly 6,022 6,263 6,514 6,774 7,045 7,327 7,620 7,925 Hourly 34.7446 36.1344 37.5797 39.0829 40.6463 42.2721 43.9630 45.7215 Annual 59,455 61,833 64,306 66,879 69,554 72,336 75,229 78,238 Monthly 4,955 5,153 5,359 5,573 5,796 6,028 6,269 6,520 Hourly 28.5841 29.7274 30.9165 32.1532 33.4393 34.7769 36.1680 37.6147 Annual 56,624 58,889 61,245 63,695 66,242 68,892 71,648 74,514 Monthly 4,719 4,907 5,104 5,308 5,520 5,741 5,971 6,209 Hourly 27.2232 28.3121 29.4446 30.6224 31.8473 33.1212 34.4460 35.8239 Annual 53,928 56,085 58,329 60,662 63,088 65,612 68,236 70,966 Monthly 4,494 4,674 4,861 5,055 5,257 5,468 5,686 5,914 Hourly 25.9271 26.9641 28.0427 29.1644 30.3310 31.5442 32.8060 34.1182 Annual 51,360 53,414 55,551 57,773 60,084 62,487 64,987 67,586 Monthly 4,280 4,451 4,629 4,814 5,007 5,207 5,416 5,632 Hourly 24.6924 25.6801 26.7073 27.7756 28.8866 30.0420 31.2437 32.4935 Annual 48,914 50,871 52,906 55,022 57,223 59,512 61,892 64,368 Monthly 4,076 4,239 4,409 4,585 4,769 4,959 5,158 5,364 Hourly 23.5165 24.4572 25.4355 26.4529 27.5110 28.6114 29.7559 30.9461 Annual 42,253 43,943 45,701 47,529 49,430 51,407 53,464 55,602 Monthly 3,521 3,662 3,808 3,961 4,119 4,284 4,455 4,634 Hourly 20.3141 21.1266 21.9717 22.8506 23.7646 24.7152 25.7038 26.7319 APPENDIX B: SALARY PLAN January 1, 2021 2.0% January 1, 2022 3.5% January 1, 2023 3.5% City of Mill Creek Salary Grade Position Title 22
Information Systems and Technology. Under the direction of an Information Systems professional, undertakes systems work such as programming, program maintenance and operations support (archival, back- up, help-desk). Responsible for facilities administration including the monitoring of PC and peripheral equipment performance, fault finding and rectification, education of users on operational procedures, scheduling maintenance activities, and access to computer resources. Advice provided on the acquisition of hardware enhancements and PC software that has application for particular users. Education/Training Develop and deliver first aid training programs to internal and external clients. Research Base level research positions providing assistance in and coordinating various research initiatives. Examples of MAS Positions in the 195 – 239 points range VACAR Research Officer IT Graduate 233 226 Purchasing Supervisor (AEAV) 220 Procurement Officer (AEAV) 220 Data Warehouse Administrator 212 First Aid Coordinator (AEAV) 211 240 - 279 work value points Description Positions at this level include senior non-professional supervisory positions overseeing a small to medium workforce or administrator responsible for a specified activity across the agency or a specialist role within a technical or professional department. Experience, Judgement & Accountability Positions require proficiency in the use of established technical or administrative processes plus a number of years experience in the field or a recently qualified tertiary graduate. They require supervisory or technical leadership for a distinct activity that needs to be coordinated with other activities. Good persuasive skills are required to actively ensure successful operation of the work group, for communication of technical or administrative information. The broad parameters of the position are clearly defined although judgement may be required to select from a range of standardised systems or techniques. Precedent or standard procedures or instructions generally exist for most work situations and policy guidelines may assist in the selection of the most suitable course of action. Supervisory positions of a non-professional nature independently organise and oversee the day-to-day activities of subordinate staff within clearly defined standards, budgets and time frames. Specialist positions provide sound technical advice to peers, and to more senior positions. All positions are responsible for recommending or accepting particular actions. Ty...
Information Systems and Technology. As the functional director of a large organisation, prepare recommended budgets, justifications and strategies for negotiations and ongoing funding of information systems and technology requirements, develop policies for the distribution and allocation of computer and communications resources within the agency to best achieve agency objectives, develop reporting and monitoring systems to monitor budgetary performance, create organisational structures and relationships to enable review and change. 850 - 1024 work value points Description Positions at this level are executives managing principal functions in major, multi-faceted, multi-campus institutions or the senior line executive of a large regional or metropolitan agency. Experience, Judgement & Accountability At this level, a thorough understanding of service administration and industry issues is required in order to manage large and complex services, obtain maximum productivity from a large workforce and integrate all aspects of the provision of services. In addition to the direct management of all administrative support functions, positions at this level are required to directly influence medical, paramedical and nursing service delivery. Negotiations at this level occur with professional specialists and/or significant community representatives in regard to service delivery, facilities and resource requirements. Because many of the issues are unusual or considerable interpretation of the major emergency service issues is needed, this position is required to develop proposals to identify the future plans for the institution and the nature of its services. Influencing factors are diverse and choice often requires a synthesis of opinions, detailed analysis of options and presentation of achievable plans. Support in the management of these issues may be provided through the Chief Executive, Directors, Government Department representatives and expert consultants in specialist fields. The achievement of results is substantially vested in this position allowing considerable autonomy in the deployment of allocated resources and management of project plans. At the same time, there is limited freedom to initiate and commit the institution to new ventures without approval from the key stakeholders and Chief Executive/Board. Within the context of approved policy, the position can commit the organisation to major expenditure programs and act as spokesperson in public forums. Typical duties • Undertake major speci...
Information Systems and Technology. Subject to the requirements, ultimate control and direction of the Insurers and NPFS, NPHC will provide all consulting and maintenance services for all information systems of Insurers and NPFS and all consulting services for software licensed to Insurers and NPFS. These Services will include software programming, documentation and hardware utilization, consulting and advising regarding software and hardware systems; negotiating, selecting and procuring hardware and software systems and technology for Insurers; and performing any other functions and activities for the Insurers and NPFS which are related or incidental to the foregoing. In addition, NPHC will purchase and maintain equipment, hardware and software as may be reasonably required on a "going forward" basis (including frame relays for intranet and e-mail communications) for Insurers and NPFS to communicate electronically with affiliated companies (excluding all telephone and facsimile lines and equipment).
Information Systems and Technology. NPFS will provide consulting and maintenance services for the Company's information systems and software licensed to the Company. These Services will include software programming, documentation and hardware utilization, consulting and advising regarding software and hardware systems; negotiating, selecting and procuring hardware and software systems and technology for Insurers; and performing any other functions and activities for the Company which are related or incidental to the foregoing. In addition, NPFS will purchase and maintain equipment, hardware and software as may be reasonably required on a "going forward" basis (including frame relays for intranet and e-mail communications) for the Company to communicate electronically with affiliated companies (excluding all telephone and facsimile lines and equipment).
Information Systems and Technology. All information systems and technology of any Heinz Entity except as set forth in Section 2.01(a)(xv).
