Information Systems and Technology. 218. PRPD shall establish information systems and utilize technology to support the implementation of this Agreement in an efficient and effective manner.
Information Systems and Technology. ServiceCo may provide Recipients with the following services: Mainframe Operations, Enterprise Document Management, Data Circuit Management, Voice Services, IT Solutions Delivery, and Desktop Data Device services. Costs are billed to Recipients based on various metrics (e.g., CU second, billable hour, phone line, login ID) on cost allocations (e.g., headcount, operating expenses and direct dollars billed). Mainframe Operations Methodology Legacy Mainframe CPU Utilization Client Unit Usage Legacy Mainframe Data Storage Client Unit Usage SAP Mainframe Data Storage Client Unit Usage SAP Mainframe CPU Utilization Client Unit Usage Enterprise Recipient Specific Client Unit Usage Enterprise Document Management Methodology: Client Unit Usage Data Circuit Management Methodology: Client Unit Usage Voice Services Methodology Telephone Basic Line Client Unit Usage Moves/Adds/Change (MAC) Client Unit Usage Call Center Basic Line Client Unit Usage Video Conferencing Client Unit Usage IT Solutions Delivery Methodology: Client Unit Usage SAP Production Support Methodology: Headcount and Operating Expense Desktop Data Device Services Methodology Equipment Client Unit Usage Lotus Notes Messaging Client Unit Usage LAN and Security Account Creation Client Unit Usage Network WAN/LAN Client Unit Usage Client Support Center Help Desk Client Unit Usage
Information Systems and Technology. CenterPoint may provide the Recipients with the following services: Mainframe Operations, Enterprise Document Management, Data Circuit Management, Voice Services, IT Solutions Delivery, and Desktop Data Device services. Costs are billed to Recipients based on various metrics and cost allocations. Mainframe Operations METHODOLOGY METRIC ----------- ------ Legacy Mainframe CPU Utilization Client Unit Usage CPU Second Legacy Mainframe Data Storage Client Unit Usage Megabyte SAP Mainframe Data Storage Client Unit Usage Megabyte SAP Mainframe CPU Utilization Client Unit Usage CPU Second Enterprise Client Specific Client Unit Usage Direct Billed Enterprise Document Management Methodology: Client Unit Usage Metric: Hour Data Circuit Management Methodology: Client Unit Usage Metric: Hour Voice Services METHODOLOGY METRIC ----------- ------ Telephone Basic Line Client Unit Usage telephone line Moves/Adds/Change (MAC) Client Unit Usage hour Call Center Basic Line Client Unit Usage telephone line Video Conferencing Client Unit Usage conference + long distance IT Solutions Delivery Methodology: Client Unit Usage Metric: Hour SAP Production Support Allocation Methodology: Headcount and Operating Expense Desktop Data Device Services METHODOLOGY METRIC ----------- ------ Equipment Client Unit Usage login ID Lotus Notes Messaging Client Unit Usage login ID LAN and Security Account Creation Client Unit Usage login ID Network WAN/LAN Client Unit Usage login ID Client Support Center Help Desk Client Unit Usage login ID
Information Systems and Technology. (1) The Service Provider shall have the following:
(a) the capability to receive Service Requests electronically;
(b) an electronic mail system;
(c) facsimile equipment with a dedicated telephone line available for receiving facsimile transmissions, 7 days per week, 24 hours per day, each day of the year;
(d) an internal voice mail system, including the capability to receive after-hours voice mail messages; and
(e) computer hardware and software which is capable of reporting data in a format that is compatible with the CCAC’s computer hardware and software.
(2) The Service Provider shall,
(a) comply with the data formatting requirements as specified in the CCAC policies and procedures relating to data formatting as amended from time to time, including the ability to accept Service Requests electronically;
(b) comply with the data integrity and confidentiality standards established by the CCAC; and
(c) have the capability to exchange data with the CCAC via the CCAC’s web-based e-commerce application.
(3) The Service Provider shall implement and maintain security and data back-up procedures that will ensure data integrity, data recovery and continuation of service in a disaster situation.
(4) The Service Provider shall, on an ongoing basis update its existing information systems and technology, at its own cost and expense, to ensure that its information systems and technology are, at all times during the Agreement Term, similar to or better than the level and type of information systems and technology of a good service provider in a comparable market.
(5) The CCAC may, in its sole discretion and by providing 90 days’ prior Notice to Service Providers, or such other notice period as agreed by the Parties, introduce new information systems and technology requirements applicable to Service Providers in respect of the Consolidated Services.
Information Systems and Technology. As the functional director of a large organisation, prepare recommended budgets, justifications and strategies for negotiations and ongoing funding of information systems and technology requirements, develop policies for the distribution and allocation of computer and communications resources within the agency to best achieve agency objectives, develop reporting and monitoring systems to monitor budgetary performance, create organisational structures and relationships to enable review and change. Positions at this level are executives managing principal functions in major, multi-faceted, multi-campus institutions or the senior line executive of a large regional or metropolitan agency. At this level, a thorough understanding of service administration and industry issues is required in order to manage large and complex services, obtain maximum productivity from a large workforce and integrate all aspects of the provision of services. In addition to the direct management of all administrative support functions, positions at this level are required to directly influence medical, paramedical and nursing service delivery. Negotiations at this level occur with professional specialists and/or significant community representatives in regard to service delivery, facilities and resource requirements. Because many of the issues are unusual or considerable interpretation of the major emergency service issues is needed, this position is required to develop proposals to identify the future plans for the institution and the nature of its services. Influencing factors are diverse and choice often requires a synthesis of opinions, detailed analysis of options and presentation of achievable plans. Support in the management of these issues may be provided through the Chief Executive, Directors, Government Department representatives and expert consultants in specialist fields. The achievement of results is substantially vested in this position allowing considerable autonomy in the deployment of allocated resources and management of project plans. At the same time, there is limited freedom to initiate and commit the institution to new ventures without approval from the key stakeholders and Chief Executive/Board. Within the context of approved policy, the position can commit the organisation to major expenditure programs and act as spokesperson in public forums. • Undertake major special projects that substantially reshape the future ambulance service for a major multi-campus in...
Information Systems and Technology. AGL Services provides the AGLR System Companies with electronic data processing and telecommunication network services. Costs of a general nature are allocated using the Number of Employees Ratio.
Information Systems and Technology. Subject to the requirements, ultimate control and direction of the Insurers and NPFS, NPHC will provide all consulting and maintenance services for all information systems of Insurers and NPFS and all consulting services for software licensed to Insurers and NPFS. These Services will include software programming, documentation and hardware utilization, consulting and advising regarding software and hardware systems; negotiating, selecting and procuring hardware and software systems and technology for Insurers; and performing any other functions and activities for the Insurers and NPFS which are related or incidental to the foregoing. In addition, NPHC will purchase and maintain equipment, hardware and software as may be reasonably required on a "going forward" basis (including frame relays for intranet and e-mail communications) for Insurers and NPFS to communicate electronically with affiliated companies (excluding all telephone and facsimile lines and equipment).
Information Systems and Technology. All information systems and technology of any Heinz Entity except as set forth in Section 2.01(a)(xv).
Information Systems and Technology. Under the direction of an Information Systems professional, undertakes systems work such as programming, program maintenance and operations support (archival, back- up, help-desk). Responsible for facilities administration including the monitoring of PC and peripheral equipment performance, fault finding and rectification, education of users on operational procedures, scheduling maintenance activities, and access to computer resources. Advice provided on the acquisition of hardware enhancements and PC software that has application for particular users. Develop and deliver first aid training programs to internal and external clients. Base level research positions providing assistance in and coordinating various research initiatives. VACAR Research Officer IT Graduate 233 226 Purchasing Supervisor (AEAV) 220 Procurement Officer (AEAV) 220 Data Warehouse Administrator 212 First Aid Coordinator (AEAV) 211 Positions at this level include senior non-professional supervisory positions overseeing a small to medium workforce or administrator responsible for a specified activity across the agency or a specialist role within a technical or professional department. Positions require proficiency in the use of established technical or administrative processes plus a number of years experience in the field or a recently qualified tertiary graduate. They require supervisory or technical leadership for a distinct activity that needs to be coordinated with other activities. Good persuasive skills are required to actively ensure successful operation of the work group, for communication of technical or administrative information. The broad parameters of the position are clearly defined although judgement may be required to select from a range of standardised systems or techniques. Precedent or standard procedures or instructions generally exist for most work situations and policy guidelines may assist in the selection of the most suitable course of action. Supervisory positions of a non-professional nature independently organise and oversee the day-to-day activities of subordinate staff within clearly defined standards, budgets and time frames. Specialist positions provide sound technical advice to peers, and to more senior positions. All positions are responsible for recommending or accepting particular actions. • In accordance with established protocols, assist with the recruitment and selection of non-professional positions; • Coordinate and prepare accounting, payroll or ...
Information Systems and Technology. Manager Staff Accountant, Senior Planner, Project Engineer, Surface Water Program Coordinator
