Information Systems and Technology. 218. PRPD shall establish information systems and utilize technology to support the implementation of this Agreement in an efficient and effective manner.
Information Systems and Technology. ServiceCo may provide Recipients with the following services: Mainframe Operations, Enterprise Document Management, Data Circuit Management, Voice Services, IT Solutions Delivery, and Desktop Data Device services. Costs are billed to Recipients based on various metrics (e.g., CU second, billable hour, phone line, login ID) on cost allocations (e.g., headcount, operating expenses and direct dollars billed). Mainframe Operations Methodology Legacy Mainframe CPU Utilization Client Unit Usage Legacy Mainframe Data Storage Client Unit Usage SAP Mainframe Data Storage Client Unit Usage SAP Mainframe CPU Utilization Client Unit Usage Enterprise Recipient Specific Client Unit Usage Enterprise Document Management Methodology: Client Unit Usage Data Circuit Management Methodology: Client Unit Usage Voice Services Methodology Telephone Basic Line Client Unit Usage Moves/Adds/Change (MAC) Client Unit Usage Call Center Basic Line Client Unit Usage Video Conferencing Client Unit Usage IT Solutions Delivery Methodology: Client Unit Usage SAP Production Support Methodology: Headcount and Operating Expense Desktop Data Device Services Methodology Equipment Client Unit Usage Lotus Notes Messaging Client Unit Usage LAN and Security Account Creation Client Unit Usage Network WAN/LAN Client Unit Usage Client Support Center Help Desk Client Unit Usage
Information Systems and Technology. CenterPoint may provide the Recipients with the following services: Mainframe Operations, Enterprise Document Management, Data Circuit Management, Voice Services, IT Solutions Delivery, and Desktop Data Device services. Costs are billed to Recipients based on various metrics and cost allocations. Mainframe Operations Methodology Metric ----------- ------ Legacy Mainframe CPU Utilization Client Unit Usage CPU Second Legacy Mainframe Data Storage Client Unit Usage Megabyte SAP Mainframe Data Storage Client Unit Usage Megabyte SAP Mainframe CPU Utilization Client Unit Usage CPU Second Enterprise Client Specific Client Unit Usage Direct Billed Enterprise Document Management Methodology: Client Unit Usage Metric: Hour Data Circuit Management Methodology: Client Unit Usage Metric: Hour Voice Services Methodology Metric ----------- ------ Telephone Basic Line Client Unit Usage telephone line Moves/Adds/Change (MAC) Client Unit Usage hour Call Center Basic Line Client Unit Usage telephone line Video Conferencing Client Unit Usage conference + long distance EXHIBIT G-12 IT Solutions Delivery Methodology: Client Unit Usage Metric: Hour SAP Production Support Allocation Methodology: Headcount and Operating Expense Desktop Data Device Services Methodology Metric ----------- ------ Equipment Client Unit Usage login ID Lotus Notes Messaging Client Unit Usage login ID LAN and Security Account Creation Client Unit Usage login ID Network WAN/LAN Client Unit Usage login ID Client Support Center Help Desk Client Unit Usage login ID
Information Systems and Technology. (1) The Service Provider shall have the following:
Information Systems and Technology. Manager 18 Senior Planner, Project Engineer, Surface Water Program Coordinator 14 Associate Planner/Permit Coordinator 13 Comm & Mktg Coord, Police Support Officer 12 Maintenance Worker, Accounting Technician 11 Police Support Services Technician 10 Police Records Technician 7 Customer Service Representative Pay & Classification Plan - 2021 8-Step Pay Plan Pay Period 1 2 3 4 5 6 7 8 Annual 87,842 91,356 95,010 98,810 102,763 106,873 111,148 115,594 Monthly 7,320 7,613 7,917 8,234 8,564 8,906 9,262 9,633 Hourly 42.2318 43.9210 45.6779 47.5050 49.4052 51.3814 53.4366 55.5741 Annual 72,269 75,159 78,166 81,292 84,544 87,926 91,443 95,101 Monthly 6,022 6,263 6,514 6,774 7,045 7,327 7,620 7,925 Hourly 34.7446 36.1344 37.5797 39.0829 40.6463 42.2721 43.9630 45.7215 Annual 59,455 61,833 64,306 66,879 69,554 72,336 75,229 78,238 Monthly 4,955 5,153 5,359 5,573 5,796 6,028 6,269 6,520 Hourly 28.5841 29.7274 30.9165 32.1532 33.4393 34.7769 36.1680 37.6147 Annual 56,624 58,889 61,245 63,695 66,242 68,892 71,648 74,514 Monthly 4,719 4,907 5,104 5,308 5,520 5,741 5,971 6,209 Hourly 27.2232 28.3121 29.4446 30.6224 31.8473 33.1212 34.4460 35.8239 Annual 53,928 56,085 58,329 60,662 63,088 65,612 68,236 70,966 Monthly 4,494 4,674 4,861 5,055 5,257 5,468 5,686 5,914 Hourly 25.9271 26.9641 28.0427 29.1644 30.3310 31.5442 32.8060 34.1182 Annual 51,360 53,414 55,551 57,773 60,084 62,487 64,987 67,586 Monthly 4,280 4,451 4,629 4,814 5,007 5,207 5,416 5,632 Hourly 24.6924 25.6801 26.7073 27.7756 28.8866 30.0420 31.2437 32.4935 Annual 48,914 50,871 52,906 55,022 57,223 59,512 61,892 64,368 Monthly 4,076 4,239 4,409 4,585 4,769 4,959 5,158 5,364 Hourly 23.5165 24.4572 25.4355 26.4529 27.5110 28.6114 29.7559 30.9461 Annual 42,253 43,943 45,701 47,529 49,430 51,407 53,464 55,602 Monthly 3,521 3,662 3,808 3,961 4,119 4,284 4,455 4,634 Hourly 20.3141 21.1266 21.9717 22.8506 23.7646 24.7152 25.7038 26.7319 APPENDIX B: SALARY PLAN January 1, 2021 2.0% January 1, 2022 3.5% January 1, 2023 3.5% City of Mill Creek Salary Grade Position Title 22
Information Systems and Technology. 1. Concentra will provide, install, configure, manage and support all equipment and clinical software systems used by Concentra employees, and will be responsible for appropriate training therewith. Concentra will be responsible for all licensing, maintenance, security, and support of any workstations, equipment, and service required for internet connectivity as follows:
Information Systems and Technology. 10. Executive __ __ 11. Investor Relations __ __ 12. Customer Services __ __ 13. Employee Services __ __ 14. Engineering __ __ 15. Business Support __ __ i. Purchasing __ __ ii. Facilities Management __ __ iii. Fleet __ __ 16. Other __ __
Information Systems and Technology. AGL Services provides the AGLR System Companies with electronic data processing and telecommunication network services. Costs of a general nature are allocated using the Number of Employees Ratio.
Information Systems and Technology. AGSC provides the AGLR System Companies with electronic data processing and telecommunication network services. Costs will be directly charged to AGL System Companies primarily using a Rate per User for maintenance costs and a Rate per Hour for development costs. Any remaining costs will be assigned using the Hours Worked Ratio and allocated using the Composite Ratio.
Information Systems and Technology. All information systems and technology of any Heinz Entity except as set forth in Section 2.01(a)(xv).
