Responsibilities of Vendor. 3.1. Vendor shall be responsible for the professional quality, technical accuracy, timely completion, and coordination of all services furnished by Vendor, its subcontractors and its and their principals, officers, employees and agents under this Agreement. In performing the specified services, Vendor shall follow practices consistent with generally accepted professional and technical standards. Vendor shall be responsible for ensuring that all services, products and deliverables furnished pursuant to this Agreement comply with the standards promulgated by the Department of Technology and Information ("DTI") published at xxxx://xxx.xxxxxxxx.xxx/, and as modified from time to time by DTI during the term of this Agreement. If any service, product or deliverable furnished pursuant to this Agreement does not conform to DTI standards, Vendor shall, at its expense and option either (1) replace it with a conforming equivalent or (2) modify it to conform to DTI standards. Vendor shall be and remain liable in accordance with the terms of this Agreement and applicable law for all damages to Delaware caused by Vendor’s failure to ensure compliance with DTI standards.
3.2. It shall be the duty of the Vendor to assure that all products of its effort are technically sound and in conformance with all pertinent Federal, State and Local statutes, codes, ordinances, resolutions and other regulations. Vendor will not produce a work product that violates or infringes on any copyright or patent rights. Vendor shall, without additional compensation, correct or revise any errors or omissions in its work products.
3.3. Permitted or required approval by Delaware of any products or services furnished by Vendor shall not in any way relieve Vendor of responsibility for the professional and technical accuracy and adequacy of its work. Delaware’s review, approval, acceptance, or payment for any of Vendor’s services herein shall not be construed to operate as a waiver of any rights under this Agreement or of any cause of action arising out of the performance of this Agreement, and Vendor shall be and remain liable in accordance with the terms of this Agreement and applicable law for all damages to Delaware caused by Vendor’s performance or failure to perform under this Agreement.
3.4. Vendor shall appoint a Project Manager who will manage the performance of services. All of the services specified by this Agreement shall be performed by the Project Manager, or by Vendor’s associates and ...
Responsibilities of Vendor. 4.1. Vendor shall be solely responsible for the professional quality, technical accuracy, timely completion, and coordination of all Services, including the quality of any third-party solutions. In performing the Services, Vendor shall adhere to generally accepted professional and technical standards and comply with all applicable federal, state and local laws, ordinances, codes and regulations. Empower agrees to maintain technical, procedural and administrative security measures consistent with the standards described in the Empower Data Security & Privacy Addendum submitted with this RFP. We welcome the opportunity to do a deep dive with OST and the Board to further discuss your security needs and our security program.
4.2. Vendor shall be responsible for ensuring that all Services, including all solutions and deliverables furnished pursuant to the Agreement, comply with the standards promulgated by the State’s Department of Technology and Information (“DTI”) published at xxxx://xxx.xxxxxxxx.xxx/ and as modified from time to time by DTI during the term of the Agreement. If any Service furnished pursuant to the Agreement does not conform to DTI standards, Vendor shall, at its expense and option either (1) replace it with a conforming equivalent or (2) modify it to conform to DTI standards. Vendor shall be liable and shall indemnify, defend and hold harmless the Indemnified Parties (as defined below) for all liabilities, suits, actions or claims, together with all reasonable costs and expenses (including attorneys’ fees), incurred by an Indemnified Party resulting from or attributable to Vendor’s failure to comply with this Section 4.2DTI standards and requirements, including those set forth on Exhibits 4-6.
4.3. Vendor shall execute and comply with the requirements of the Confidentiality (Non- Disclosure) and Integrity of Data Agreement attached as Exhibit 4.
4.4. It shall be Vendor’s duty to assure that Vendor does not compromise the security, confidentiality, or integrity of information maintained by the State. In providing Services, Vendor will meet or exceed the standards set forth in the Top 20 Critical Security controls located at xxxx://xxx.xxxx.xxx/critical-security-controls/.
4.5. Vendor shall be responsible for all security breaches involving State data (including participant and beneficiary personal identifiable information) caused by its employees and contract employees, its subcontractors, and the employees and contract employees of its subco...
Responsibilities of Vendor. A. Vendor agrees to offer “Product” as described in Addendum I, to members of associations serviced by SAS and set forth in Addendum II, which associations are hereinafter referred to as “Clients.” Vendor agrees to offer Product through Clients or directly to members of Clients. Vendor shall have no obligation to process for a Member of a Client until said Member (1) satisfies Vendor’s underwriting standards as established by Vendor’s Credit Department and (2) upon approval by Vendor’s Credit Department, executes the then current merchant agreement without material modification or material additions thereto. Vendor agrees to offer Product in accordance with the Product Discount Schedule and other provisions set forth in Addendum I.
B. Each month Vendor agrees to provide SAS in a mutually agreeable format, with a report on Product usage for each Client during the preceding month. This report is due to SAS on the 15th of each month. Failure to supply this report in an accurate and timely manner will be considered a breach of this Agreement.
C. Vendor agrees to provide SAS, as mutually agreed by the parties, with ad copy, photos and/or illustrations as reasonably needed by Clients for promotion in printed or electronic media. SAS and/or Client may determine the placement, usage and size of any ad copy, photos, or illustrations submitted by Vendor for promotional purposes upon Vendor’s prior written consent, which consent will not be unreasonably withheld.
D. Vendor agrees to provide toll-free telephone access number (s) as set forth in Addendum I for use by Clients and members of Clients.
E. Vendor agrees to provide fulfillment and other materials to Clients and members of Clients as set forth in Addendum I and as SAS and/or Clients may reasonably request from time to time and as mutually agreed to by Vendor.
F. Vendor agrees to take necessary steps to resolve any and all oral and written complaints from members of Clients regarding Product in a timely manner. Vendor further agrees to promptly send copies to SAS of any and all such written complaints and Vendor agrees to inform SAS when and how each written complaint was resolved.
Responsibilities of Vendor. 3.1 It is understood and agreed by and between the parties hereto that all items and/or work included in this contract is to be done under the direction of the said Director and that the Director’s decision as to the meaning of the said proposal, and specifications shall be final. The expectations of the DIVISION OF LIBRARIES of the VENDOR in carrying out this contract are as follows:
Responsibilities of Vendor. 6.1 Vendor will not discriminate in any manner, whatsoever, against any SABRE User on account of the SABRE User's selection, possession, or use of the SABRE System.
6.2 Vendor agrees to guarantee to SABRE Users and clients of SABRE Users the accuracy of Vendor's policies, rates, and availability data as displayed in the SABRE System. Vendor will be responsible directly to SABRE Users and clients of SABRE Users for providing Vendor's services as displayed in the SABRE System. Vendor shall, on request, certify the accuracy of all data pertaining to it or its operations which have been supplied to TSG for input into the SABRE System or been otherwise distributed pursuant to or in connection with this Agreement.
6.3 Vendor will use its reasonable effort to provide through the SABRE System all rates which are offered by the Vendor. In no event shall Vendor make available rates through any other GDS that are not made available through the SABRE System.
6.4 Vendor agrees to return confirmation to, or respond to all requests received from, the SABRE User within 24 hours or next day of business from the time of such request.
6.5 Vendor agrees to pay TSG as per the terms identified on the attached Schedule A.
6.6 Vendor agrees to provide customer support services as outlined on the attached Schedule A.
6.7 Vendor shall maintain complete and accurate records of its sales of the Product to SABRE Users. Vendor will make available to TSG monthly reports of the sales of the Product to SABRE Users. During the term of this Agreement and for one year following its termination for any reason, at TSG's request, Vendor will make available to TSG or its designated representative, Vendor's books and records such that TSG or its designated representative may conduct an audit, at TSG's own expense, to determine that it has received all fees to which it is entitled. Any adjustments necessary as a result of the audit will occur within fifteen (15) days after notice has been given of the necessity for an adjustment.
6.8 The Vendor shall be responsible for the contents of all text given to TSG for input into the SABRE System, and shall prepare and maintain the text in accordance with TSG's guidelines for data format, layout and organization. Failure to comply with these guidelines may result in the immediate removal, without prior notice, of the text from the SABRE System.
6.9 The Vendor shall ensure that the content of the information and the description and offering of the Product t...
Responsibilities of Vendor. A. Vendor must accept Clients authorized and referred by County for Services, including Clients enrolled in any and all Services or programs listed in Exhibit C, and provide quality services to all Clients. The provision of Services is subject to quality monitoring and observation by County.
B. Once effective, Vendor must immediately notify the Contract Administrator of any changes to the contact information (e.g., names, addresses, telephone numbers, facsimile numbers, email addresses, etc.) for all Vendor’s key personnel tasked with performance under or oversight of this Agreement. Key personnel include – but is not limited to – management, service coordination staff, billing staff, data entry staff, and others performing under this Agreement.
C. Vendor understands and acknowledges that County’s determination of new Client referrals and authorization to provide the Services are made by County in accordance with the Department of Elder Affairs’ Client prioritization criteria.
D. Vendor must provide only those Services specifically outlined in the Client’s Authorized Care Plan.
Responsibilities of Vendor. A. Vendor shall deliver the Product described in Exhibit “A”.
B. Vendor shall perform with care, skill, and diligence, in accordance with the applicable professional standards currently recognized by its profession, and shall be responsible for the professional quality, technical accuracy, and completeness of the Product furnished under this Agreement. Vendor shall comply with all applicable federal, state, and local laws, ordinances, codes, and regulations in delivering the Product. If Vendor fails to meet applicable professional standards, Vendor shall without additional compensation correct or revise any errors or deficiencies, with or without request to do so by the City.
C. Vendor shall keep the City informed regarding the Products delivered under this Agreement. In connection with the delivery of the Products by Vendor, Xxxxxx agrees to promptly and fully disclose to City any information regarding the Product as City may request.
D. City’s review, approval, or acceptance of Product shall not in any way relieve Vendor of responsibility for the technical adequacy of the Product. Neither City’s review, approval, or acceptance of, nor payment for, any of the Product shall be construed as a waiver of any rights under this Agreement or of any cause of action arising out of the performance of this Agreement.
E. Vendor shall be and shall remain liable, in accordance with applicable law, for all damages to City caused by Vendor’s negligent performance related to the Product furnished under this Agreement. Vendor shall not be responsible for any time-delays in the project caused by circumstances beyond Vendor’s control.
F. Vendor’s obligations under this clause are in addition to the Vendor’s other expressed or implied obligations under this Agreement or state law and in no way diminish any other rights that City may have against Vendor for Vendor’s errors or omissions.
Responsibilities of Vendor. A. Vendor's use of Ancillary Services shall be limited to transmitting the reservations to the Reservation Center and transmitting confirmations of bookings to GTPs through Galileo Services.
(i) Vendor shall arrange for processing of all GTPs' reservations message activity hereunder and shall assign a Confirmation Number to each reservation message as soon as the reservation is accepted. After receipt, Vendor shall accept or reject each reservation for TIS services within the time period specified on Attachment A, excluding non-business days. If Vendor shows product available, then Vendor's failure to accept or reject within such period shall create a confirmed reservation.
(ii) In the event a GTP reservation is accepted and subsequently, for whatever reason, Vendor cannot accommodate the customer or customers of the GTP, Vendor agrees to secure a suitable alternate or make other arrangements, but in no case at additional cost to Galileo or any customer.
C. Vendor shall be responsible for all of its costs associated with the advertising, promotion and marketing of the availability of its TIS service to others, including GTPs. Vendor may use the Galileo service marks "Galileo" and "Apollo" in promotional materials, provided that Galileo's written approval for each such use is first obtained and Vendor complies with any and all conditions Galileo may impose to protect the use of Galileo's service marks. Vendor must state in all such materials that "'Galileo' and 'Apollo'" are registered trademarks or service marks of Galileo International.
Responsibilities of Vendor. At the request of Client, Vendor agrees to use its best efforts to utilize its employees or agents to meet the requirements of Client. Work may be performed inside or outside the United States. All persons furnished by Vendor for work at Client shall be considered solely Vendor’s employees or agents and Vendor shall be solely responsible for their compensation.
Responsibilities of Vendor. During the Term, as defined below, -------------------------- Vendor shall provide the following accounting services to Owner in connection with the operation of the Facility:
