Technology Refreshment. Technology Refreshment is the periodic replacement of commercial off-the-shelf IT commodities to avoid obsolescence and loss of OEM support; ensure reliability, availability, and improve capabilities; and remain current with government security requirements and industry IT standards. Contractors are encouraged to introduce new IT commodities across applicable categories or update existing IT commodities in the contractor’s Product List (Attachment J.8) through the technology refreshment process in e-GOS. New commodities can be offered at any time during contract performance and should be offered as soon as they become available commercially from an OEM. The Contractor is responsible for keeping the Contractor Product List (Attachment J.8) current through Technology Refreshment, and shall ensure that new commodities offered are within scope of the CIO-CS contract. Proposals for Technology Refreshment should contain the general pricing information required by Article B.4, Prices/Costs, and if replacing a currently offered commodity, include the technical documentation to substantiate that the replacement commodity provides equal to or greater functionality than the commodity it is replacing. For those items defined under the specific commodities groups listed below, the pricing proposed for the technology refreshment shall maintain, as a minimum, the same discount structure proposed initially in the Pricing Workbook for the respective category and commodity group. Contractors may also propose separate discounts for new technology and commodities defined under the respective category but not under any specific group. The Government reserves the right to evaluate the new commodity and may require the contractor to demonstrate that the commodity offers a more economical and efficient means for the Government customer to meet its needs. The PCO and/or OCO have the sole discretion to determine whether to add the commodity to the contract. Category and Group Discount Percentage (calculated from Pricing Workbook) Category 1, End User Hardware Commodities – Group A (Laptops) See Attachment H.13 Category 1, End User Hardware Commodities – Group B (Desktops) See Attachment H.13 Category and Group Discount Percentage (calculated from Pricing Workbook) Category 1, End User Hardware Commodities – Group C (Printers) See Attachment H.13 Category 2, End User Software Commodities – Group A (Operating System) See Attachment H.13 Category 2, End User Software Commoditi...
Technology Refreshment. Technology refreshments proposed by the Subcontractor shall be complete and shall therefore address all training, documentation, maintenance, and warranties as required by Section C of this Subcontract.
(a) The Subcontractor is responsible for developing and maintaining a technology refreshment program throughout the course of the Subcontract. This program shall require the Subcontractor to propose, and ISI and INS to consider, alternate equipment and software which meets the following requirements:
(1) Meets at a minimum all of the mandatory requirements of the specification;
(2) Is functionally equivalent or superior to current components under the Subcontract;
(3) Will maintain or improve successful performance of the total system;
(4) Will facilitate or maintain ease of maintenance or ease of use;
(5) Will be supportable for the life of the Prime Contract;
(6) Has been successfully utilized in actual performance in accordance with the commercial availability requirements of the Subcontract; and
(7) Will be provided at a cost per unit of value to ISI equal to or less than the equipment or software currently under Subcontract.
(b) The Subcontractor shall prepare and submit a plan in the proposal setting forth their approach to technology refreshment. This plan shall, at a minimum, address the following issues:
(1) Anticipated sources for new products and the procedures by which current information will be supplied to the Subcontractor.
(2) Procedures for verification of functionality;
(3) Procedures for performance testing prior to incorporation into the network, including specification for a Subcontractor-furnished test bed;
(4) Procedures for verifying supportability;
(5) Vendor or manufacturer responsibility;
(6) Procedures for informing ISI and INS on both a regular and extraordinary basis of new product possibilities (e.g., meetings, reports, demonstrations, etc.);
(7) Personnel responsible for maintaining the technology refreshment program and their qualifications;
(8) Procedures for guaranteeing system integrity; and
(9) Procedures for evaluation and enforcement of the technology refreshment program.
(c) Technology refreshment under this clause is applicable only to equipment and supplies or software not yet installed at the time the improvement is accepted by INS. Replacement of already-installed Subcontractor equipment or software will be considered by ISI and INS under the Engineering Change Proposal Clause, should ISI, INS or the Contractor so...
Technology Refreshment. 4.4.1 Without limiting any of its other obligations under this Agreement, the Sub-Provider shall, to the extent reasonable to do so in accordance with Good Industry Practice and its obligations to comply with the other provisions of this Agreement (and subject, in particular, to any requirements as to compatibility set out in Schedule 2), keep the resources (including the hardware, software and personnel) used in providing the Sub-Provider Systems forming part of the Zanzibar System and Final execution Sub-Provider Services to PASSL, XXXxxxxxx.xxxxxxxxx, Subscribing Buying Organisations and the Suppliers (the "TECHNICAL RESOURCES") at a technological level that meets or exceeds that made generally available to the Sub-Provider and its sub-contractors' customers.
4.4.2 The Sub-Provider shall notify PASSL of any technological advancement of which it becomes aware that could reasonably be expected to have a favourable impact on the Sub-Provider Services or the Prime Services and the parties shall discuss and agree whether to implement that technological advancement as part of the Sub-Provider's obligations under Clause 4.4.1 or through the Change Control Procedure.
Technology Refreshment. The provisions of Schedule 17 (Technology Refreshment) shall have effect.
Technology Refreshment. 2843 Technical Area 9a: Product-Based Services: Is it mandatory to bid on all sub-areas listed under this sub-category? If vendor choose to bid on only few sub-areas, does it means there will be locking period of 10 years or till the end of this contract period and vendors will not be able to participate in rest of the sub- areas in future? Please confirm. No. Contract Holders will be able to update and add any products and/or services within the full scope of the Contract Category utilizing the processes described in A.1.23
Technology Refreshment. 2844 Is this category for small businesses only? Is it mandatory to bid on all Sub-category listed under this category? If vendor choose to bid on only few Sub-category, does it means there will be locking period of 10 years or till the end of this contract period and vendors will not be able to participate in rest of the sub- category in future? Please confirm. Category C is for Small businesses only. Offerors do not bid on sub- categories. The Offeror must provide Relevant Experience Projects (REPs) and Past Performance in the number of Technical Areas based on their business size as instructed in Section A.3.7 PROPOSAL VOLUMES. Post award, Category C Contract =Holders will have access to all RFQs in Category C for which they meet the NAICs code, business size and any other relevant requirements set by the Issuing Agency. 2859 Is Exhibit 1 - Relevant Experience Project Table required for only Category B and C? Yes, Exhibit 1 - Relevant Experience Project Table is only required for Category B and C. 2894 Can the government clarify if Letters of Authorizations can come from OEM authorized distributors? Many major OEM's do not have direct relationships with resellers in their reseller models. No. LOAs must originate from the OEM regardless as to whether the products from the 4 designated providers are sourced directly, through a distributor or through a partner . 2898 In the Introduction to Category B, first paragraph there is a statement “and shared services such as Agency-wide help desk ticketing systems”. However help desk ticketing systems are not identified in the 11 Category B Technical Areas below ending on page 35. Agency-wide help desk ticketing systems are in scope for Category B. The list of various technologies are not exhaustive but are provided as examples of areas that fit within a listed Technical Area. 2923 Attachment A. A.1.1?NASA-specific scientific and engineering problems: Are there any particular NASA-specific scientific and engineering problems we should focus on? The entire spectrum of NASA and all other Federal Agency scientific and engineering problems fall within the purview of the SEWP contracts. Specific problems will be presented as requirements at the task order level. 2927 Exhibit 1 - Relevant Experience Project Table; Part III: Project Description: The instructions say, “Provide a clear and concise description of the IT service provided and identify where the supporting information/evidence is in the attached documents.” The...
