Duty Statement. The Project Manager leads the day-to-day program management activities, including the direct supervision of case managers. In this role, Xxxxxx will maintain a complete understanding of all applicable Program policies, requirements, and procedures and review all cases within guidelines established. PROJECT SPECIFIC EXPERIENCE New York Governor’s Office of Storm Recovery (GOSR), New York Rising Program – Single-Family Home Program Case Management Lead | January 2019 – Present Since being promoted to Case Manager Lead, Xxxxxx works closely with all the case managers across the Single-Family Program to troubleshoot files where next steps are not as clear. She manages various process and policies for the program including clarifications and overlap with Uniform Relocations Act (URA) among others which help the case managers stay focused on collecting documents needed for closeout. Xxxxxx also works directly with escalated cases, meeting with them in person or over the phone to answer their questions and guide them through any roadblocks they may be facing with their contractors or within the program. She also assists in the team’s production process by identifying which files might close out each month and working with case managers to prioritize them. Case Manager | January 2018 – December 2018 As a case manager, Xxxxxx served as a point of contact for homeowners in the Single-Family Home Program. She helped guide applicants and their files through the closeout process and worked closely with other departments to resolve outstanding problems. Xxxxxx used her strong working knowledge of policy to aid in informing applicants of all their options and expedite files in order to submit them to closeout in a timely manner. Client Reference: Xxxxxxx Xxxxx, Executive Director, New York Governor’s Office of Storm Recovery, 25 Bxxxxx Xxxxxx, 0xx Xxxxx, Xxx Xxxx, XX 00000, xxxxxxx.xxxxx@xxxxxxxxxxxxx.xx.xxx, 000- 000-0000 Archipelago Strategies Community Engagement Director (Consultant) | February 2015 – February 2017 While working as the Community Engagement Director, Xxxxxx managed projects for diverse group of clients including public entities such as the City of Boston’s Office of Arts and Culture, Boston Public Schools, and the Massachusetts State Health Connector to state-wide non-profits and private companies. She coordinated the logistics of community events and did outreach for a series of ethnic group-based town halls for new Boston Public Schools Superintende...
Duty Statement. Departments shall provide each Unit 20 employee with a duty statement. The duty statement will be consistent with the Unit 20 employee's classification specification.
Duty Statement. A. Departments shall provide each Unit 21 employee with a duty statement. Upon request, an employee who is transferred or reassigned on a permanent basis shall be provided a revised duty statement.
Duty Statement. Within ninety (90) days of transfer or reassignment (voluntary or involuntary), the Unit member shall be issued a duty statement in accordance with the provision of Article 7, Class Specification and Duty Statement, of this Agreement. Every reasonable effort shall be made to provide the Unit member with such duty statement as close to the effective date of transfer or reassignment as possible. See Appendix A.
Duty Statement. The Program Director provides oversight of the contract and will serve as the principal point of contact on behalf of XXXXX. In this role, Xxxxx will supervise all managers to ensure that all deliverables and deadlines are met. She will be responsible for developing the ReCoverCA operational Plan, as well as negotiating contracts for subcontractors or vendors. Xxxxx will provide high- level expertise in HUD/FEMA/HMGP compliance, project management, change management, and consensus building. She will engage and coordinate with program stakeholders, implementing effective solutions to program challenges. PROJECT SPECIFIC EXPERIENCE Texas General Land Office (GLO), Monitoring and Oversight Services CDBG-XX Xxxxxx, Round 1 Subject Matter Expert | July 2019 – Present* Xxxxx provides SME-level CDBG-DR expertise to the monitoring team for completion of program risk assessments and monitoring plans related to the State’s Action Plan for Hurricane Xxxxxx recovery totaling $5+ billion in funding. She assesses GLO policies and procedures to ensure compliance with all HUD requirements and verifies adequate internal controls for management of CDBG- DR funds. Xxxxx develops monitoring plans that identify risk associated with each project, the frequency and impact of each risk, and performance metrics. She provides support and guidance to the monitoring team for executing reviews and interfaces with stakeholders to ensure a culture of compliance and accountability. Client Reference: Xxxx Xxxxxx, Chief Clerk & Deputy Land Commissioner, Texas GLO, 0000 Xxxxx Xxxxxxxx Xxxxxx, Xxxxxx, XX 00000, xxxx.xxxxxx@xxx.xxxxx.xxx, 000-000-0000 * Should XXXXX be awarded a contract by HCD, this role will be completed prior to contract start date with HCD Xxxxx Xxxxx Program Director County of Sonoma, California, Disaster Recovery Consulting Services Subject Matter Expert | July 2018 – June 2019 Xxxxx provided disaster recovery consulting services to Sonoma County, California as a result of the October 2017 wildfires. She assessed County policies, procedures, job roles, supporting technology, reporting, and compliance systems, and other internal controls and capacity through strategic stakeholder meetings and technical assistance sessions. She trained County staff regarding CDBG-DR eligible activities and other relevant regulations for carrying out compliant program activities. She coordinated with the Sonoma County Community Development Commission and other appropriate internal agencies...
Duty Statement. The Senior Manager oversees the implementation of the Program, including the oversight of managers and distribution of resources to support program requirements. In this role, Xxxxxxx will maintain a complete understanding of all applicable Program policies and requirements. He will support Xxxxx as the Program Director, working collaboratively with her to complete deliverables. PROJECT SPECIFIC EXPERIENCE New York Governor's Office of Storm Recovery (GOSR), NY Rising Community Reconstruction Program (Community Development Block Grant – Disaster Recovery and Social Services Block Grant) Program Manager | March 2019 – Present Xxxxxxx is proactively guiding the successful development of program policies and procedures to yield maximum benefit for vested parties while remaining compliant with State and Federal regulations. He is responsible for identifying impediments to success and communicating engineered solutions while tracking and reporting a team of twenty for performance metrics to ensure compliance with task orders. He is also developing performance goals, identifying training topics, and managing daily activities of team members for navigating homeowners through the repair, reconstruction, and/or elevation of single-family homes and rebuilding bulkheads. Client Reference: Name, Title, Firm, Address, Email, Telephone Thehbia Xxxxx, Executive Director, New York Governor’s Office of Storm Recovery, 00 Xxxxxx Xxxxxx, 0xx Xxxxx, Xxx Xxxx, XX 00000, xxxxxxx.xxxxx@xxxxxxxxxxxxx.xx.xxx, 000-000-0000 North Carolina Department of Public Safety Client Reference: Xxxxx Xxxxx, Personnel, North Carolina Department of Public Safety, 000 Xxxxx Xxxxxxxxx Xxxxxx, Xxxxxxx, XX 00000, Xxxxx.Xxxxx@xxxxx.xxx, 000-000-0000 Deputy Chief of Resiliency – Emergency Management | January 2018 – January 2019 Xxxxxxx was responsible for developing and guiding the administration of $500+ million in disaster recovery and hazard mitigation resilience for the State of North Carolina within the division of Emergency Management. With a focus on administrative and audit compliance for CDBG-DR and HMGP he developed and directed coordination between Federal, State, and County stakeholders for best practices. He provided oversight of budget, reimbursement, reconciling of expenditures, forecasting, and requests for proposals. During his time with the Department, Xxxxxxx utilized an 8 Step process to carry out the State’s objective to make the homeowner’s primary residence sanitary, safe, ener...
Duty Statement. As Training Manager, Xxxxx will be responsible for producing relevant training materials for all employees assigned to the program. She will ensure our team is knowledgeable of policies and procedures for achieving compliance throughout the program. Julye will produce and provide training materials that are compliant, professional, accurate, and clearly understood. The purpose of this Training Manager position is ensuring that everyone on the program has the proper training to guide them in performing tasks in a consistent and compliant manner. PROJECT SPECIFIC EXPERIENCE Robeson County, North Carolina and South Carolina, Disaster Recovery Training Learning & Development Manager | 2017 – Present Xxxxx is managing the training program for Robeson County, North Carolina and South Carolina. In addition to overseeing and conducting a three-day orientation that includes topics ranging from “Program Overview, CDBG-DR 101” to “Income Calculations and Duplication of Benefits,” these programs also include an ongoing training component. Xxxxx develops and oversees the creation of training courses based on training content provided by experienced knowledge leaders on a weekly or bi-weekly basis. More than 25 new team members were onboarded and trained for these programs. Client Reference: Xxxxxx Blue, County Manager, Robeson County, 000 Xxxxx Xxx Xxxxxx, Xxxxxxxxx, XX 00000, xxxxxx.xxxx@xx.xxxxxxx.xx.us, 000-000-0000 South Carolina Contractor Certification Program, Training Learning & Development Manager | 2017 – Present Xxxxx lead the training development and design of the training program to a group of construction contractors. The goal of the training program was to give the contractors an understanding of the program rules, regulations, and requirements. Over 40 contracts were trained during this in-person training. Client Reference: Client Reference: Xxxxxxxx X. Xxxxxx, XX, Program Management Director, South Carolina Disaster Recovery Office, 000 Xxxxxxxx Xxxxx, Xxxxxxxx, XX 00000, xxx.xxxxxx@xxxxx.xx.xxx, 000-000-0000 Texas General Land Office, Training Learning & Development Manager | 2017 – Present
Duty Statement. In his role as Subject Matter Expert, Xxxx will be readily available to the program to aid in policy development and CDBG-DR compliance. As an expert, he can help prepare the team for audits and offer guidance on CDBG-DR funding compliance issues. His role as Subject Matter Expert is to come alongside those working on the program to provide an extra level of review and guidance as needed throughout the life of the program. PROJECT SPECIFIC EXPERIENCE Texas General Land Office (GLO), Monitoring and Oversight Services CDBG-XX Xxxxxx, Round 1 Senior HUD Compliance Advisor | July 2019 – Present Xxxx supports the GLO’s Monitoring and Quality Assurance leadership team in their work overseeing program and subgrantee compliance. He provides detailed policy guidance to ensure programs are not only aware of areas of potential or actual noncompliance, but to offer proactive ways to address areas of concern before they become larger issues. Xxxx also provides GLO leadership with strategic guidance to ensure compliance with HUD rules and regulations, and to support positive interactions with HUD staff. Client Reference: Xxxx Xxxxxx, Chief Clerk & Deputy Land Commissioner, Texas GLO, 1700 Xxxxx Xxxxxxxx Xxxxxx, Xxxxxx, XX 00000, xxxx.xxxxxx@xxx.xxxxx.xxx, 000-000-0000 Puerto Rico Department of Housing (PRDOH), Home Repair, Reconstruction, or Relocation (R3) Program Senior Compliance Consultant | February 2019 – Present Xxxx provides detailed guidance on complex policy and compliance issues. He reviews administrative and program policies and procedures to ensure compliance with HUD rules and regulations. Xxxx reviews action plans and amendments and provides policy and language recommendations to ensure acceptability to HUD and compliance with rules and regulations. He also provides coaching and strategic guidance to PRDOH leadership and staff regarding ongoing interactions with federal government officials. Client Reference: Xxxxxx Xxxxxxxx, Disaster Recovery Deputy Secretary, Puerto Rico DOH, Avenida Xxxxxxx, San Xxxx, Puerto Rico, 00923, xxxxxxxxxx@xxxxxxxx.xx.xxx, 787.274.2527 ext. 6404 South Carolina Disaster Recovery Office (SCDRO), 2015 Severe Storm and Hurricane Xxxxxxx Disaster Recovery Director of Program Compliance | February 2019 – Present Xxxx serves as a CDBG-DR subject matter expert, answering complex policy and compliance questions as they arise. He reviews memorandum and letters to ensure compliance with HUD rules and regulations, and acceptability to HUD...
Duty Statement. The Eligibility Quality Assurance/Quality Control (QA/QC) and Duplication of Benefits/Verification of Benefits (DOB/VOB) Manager oversees the completion of compliance and quality reviews assuring all policies and procedures have been properly implemented and eligibility is verified. In this role, Xxxx will maintain a complete understanding of all applicable Program policies and requirements and assure regulatory compliance of HUD CDBG-DR throughout the life of the program. PROJECT SPECIFIC EXPERIENCE Virgin Islands Housing Finance Authority (VIHFA), CDBG Hurricane Xxxxx and Xxxx Recovery Program Client Relations Director | March 2019 – Present Xxxx works closely with VIHFA program staff to review policies and procedures to ensure compliance with federal, state and local guidelines and regulations. She is responsible for daily meetings with VIHFA to report XXXXX program progress to ensure the accountability of quality and timely scope deliverables. Her experience with the start-up of disaster programs dating back to Hurricane Xxxxxxx allows her to guide and support the team minimizing risks and maximizing efficiencies. Client Reference: Xxxxxxxxxx Xxxxxxx, CDBG-DR Director, Virgin Islands Housing Finance Authority, 3438 Kronprindsens Xxxx, GERS Complex 0xx Xxxxx, Xxxxx 0, Xx. Xxxxxx, VI 00802, xxxxxxxxx@xxxxx.xxx, 340-777-4432 ext. 4220 New York Governor’s Office of Storm Recovery (GOSR), New York Rising Housing Recovery Program Senior Manager | March 2014 – Present Xxxx serves as Senior Manager of the Community Development Block Grant-Disaster Recovery (CDBG-DR) New York Rising Housing Program for the Hurricane Xxxxx, Tropical Xxxxx Xxx and Superstorm Xxxxx housing recovery program for the State of New York. Her responsibilities include operational oversight of single and multi-family housing programs, eligibility review and case management. Client Reference: Xxxxxxx Xxxxx, Executive Director, New York Governor’s Office of Storm Recovery, 00 Xxxxxx Xxxxxx, 0xx Xxxxx, Xxx Xxxx, XX 00000, xxxxxxx.xxxxx@xxxxxxxxxxxxx.xx.xxx, 000-000-0000 Texas General Land Office (GLO), FEMA Hurricane Xxxxxx Recovery Program Project Manager, December 2017 – June 2018 Xxxx serves as the Project Manager for the Direct Assistance for Limited Home Repair (DALHR) program that provides permanent repairs to homes that sustained significant damage from Hurricane Xxxxxx. In this role, Xxxx has developed standard operating guidance for the FEMA permanent housing program specific to DAL...
Duty Statement. Is a document completed annually by less than 12- month employees that establishes their upcoming year work calendar’s start and end dates, required time off, and workweek schedule.
