OUR COMMITMENT TO YOU. 3.1 We will:
(a) provide the Services with reasonable care and skill;
(b) provide the Services in accordance with the Service Levels. Subject to the Service Levels, we will endeavour to provide, but do not guarantee that they will be continuous or fault free;
(c) ensure that all work we perform in connection with the Services is carried out by competent and suitably qualified personnel; and
(d) meet with you regularly to discuss the Services and our performance under this Agreement.
OUR COMMITMENT TO YOU a. For one year from the date this agreement starts or during any period of free support (where appropriate) we will supply the support to you as described in this agreement and any relevant documents or other sources of information (such as information published on our website) we may produce from time to time setting out details of those items included within your support subscription. You agree to make available to us without charge any information or facilities we may reasonably need to supply the support to you, including, but not limited to, computer print-outs and photocopies of documents. We agree to keep confidential any such information you let us have. When you contact us by telephone we will use caller recognition technology to deal with your call in the most effective way. Please ensure you do not withhold your telephone number if you would like us to prioritise your call in this way. We also use call recording software and may record your call for security and training purposes and for other purposes which help us to provide high quality service, including keeping a record of the support provided to you.
b. On each anniversary of the start of this agreement or at the end of any free period of support (as appropriate), you can renew your support subscription for a further period of one year. Before the end of your current support subscription period, we will send you our invoice setting out the applicable renewal fees. Unless you tell us that you do not wish to renew your support subscription before the end of your current subscription period we will renew your support subscription for a further period of one year and you must pay the renewal fees to us in full as set out in our invoice. If you fail to tell us before your renewal date that you do not wish to renew your support subscription or if you use any part of the support services after the renewal date you agree that we will be entitled to assume that you are happy with our invoice and that you agree to the renewal of your annual support subscription. You may upgrade your support subscription at any time subject to you paying to us any additional fees. You may only downgrade your support subscription at the end of your current subscription period (i.e. the downgrade will only apply to the new subscription period).
c. We guarantee that we will use our reasonable skill and care to provide the support and any other service for which you have paid our fees or which you are entitled to under ...
OUR COMMITMENT TO YOU. Prior to providing you with any advice we will take time to understand your current needs, circumstances and attitude to risk (where applicable). Any advice provided will be confirmed to you in writing. Xxxxx Financial Management Limited takes all our regulatory responsibilities very seriously and we ensure that all our staff are required to demonstrate their competence to undertake their role and our business is structured in a manner that is designed to meet in full all the requirements set by our regulator, the Financial Conduct Authority, and under European Securities and Market Authority rules. Xxxxx Financial Management Limited classifies all clients as “retail clients” for investment business and “consumers” for non-investment insurance business which means you are afforded all protections under the rules of the Financial Conduct Authority (FCA). Should you wish to be classified differently for investment business, please discuss this with your adviser. Your adviser will inform you should your circumstances dictate that we would need to classify you differently for non-investment insurance business. Please note that should you wish to be considered as a different category of customer for investment business, such as a professional client or eligible counterparty you must inform us in writing. We will provide you with a new client agreement and you may lose a number of protections which will be outlined in that new agreement.
OUR COMMITMENT TO YOU. Prior to providing you with any advice we will take time to understand your current needs, circumstances and attitude to risk. Any advice provided will be confirmed to you in writing. ABS Financial Planning Ltd takes all our regulatory responsibilities very seriously and we ensure that all our staff are required to demonstrate their competence to undertake their role and our business is structured in a manner that is designed to meet in full all the requirements set by our regulator, the Financial Conduct Authority, and under European Securities and Market Authority rules.
OUR COMMITMENT TO YOU. We are an organisation that is committed to fairness and ensuring that we enable those who wish to play, perform, broadcast and make available our music outside the home environment, can do so by getting the permission they need to play or perform the music they want. We are committed to make the whole process of getting permission to use our music, as quick, easy and affordable as possible. We are committed to providing an excellent service to our customers, which is courteous, helpful and timely in dealing with queries and requests. In all your dealings with IMRO you can expect that: ▪ Our staff will be courteous and professional; ▪ We have trained our staff to ensure they understand the contents of this Code of Conduct; ▪ Your music licensing requirements will be clearly explained to you; ▪ Our processes are clear and transparent; ▪ We respond to your queries straight away if possible and in any event within 10 working days of receipt; ▪ We will respond to a request without undue delay indicating, among other things, the information needed in order for IMRO to decide whether to offer a licence; ▪ We will treat you fairly in relation to other customers and users in similar circumstances; and ▪ We will correct any agreed errors as quickly as possible.
OUR COMMITMENT TO YOU. We will:
(a) use reasonable care and skill in providing the Services, however we do not promise they will be continuous or fault free;
(b) ensure that any Creative Works are reasonably fit for the purpose for which they are intended; and
(c) ensure that all work we perform relating to the Services is carried out by competent and suitably qualified personnel.
OUR COMMITMENT TO YOU. When WWOOFers stay with us, they essentially become part of our family and enjoy experiential hands-on learning, exceptional food, genuine friendship with an authentic farming family in a safe, caring and nurturing environment. We are absolutely committed to making the stay a successful one.
OUR COMMITMENT TO YOU. 1. ABT promises to provide an Internet-based marketing program and Online services to attract potential purchasers to HTTP//WWW.XXXXXXXXX.XXX, (XHE "WEBSITE");
2. ABT promises to advertise in national markets the general services offered to consumers through ABT;
3. ABT promises to use best efforts to promptly forward to You information regarding an identified potential purchaser whose purchase/lease request emanated from within Your assigned Primary Market Area (PMA);
4. ABT promises to provide You with technical support during regular business hours (Pacific Standard Time) to assist You and/or Your representative(s) in the use of Our products and services. Except where otherwise informed by the technical support staff at the time services are requested, this service is free of charge. As some services require substantial time and effort to complete, ABT reserves the right to institute supplemental charges for some services without prior notification;
5. We promise to provide consumers with assistance and support through Our Customer WOW! Program, during normal business hours (Pacific Standard Time);
6. We agree, subject to individual state law restrictions, to continue to develop, maintain, and enforce uniform Customer Service Standards that will be implemented by Our subscribing dealers. To meet such a commitment, ABT reserves the right to amend the Customer Service Standards from time to time to modify, eliminate or impose additional Customer Service Standards as the law or the changing business climate may dictate;
7. We promise to promptly notify Dealer in writing of any revisions to the Customer Service Standards outlined herein. We will not impose amendments or additions to Our Customer Service Standards unless they are applied to all subscribing dealers within Your state;
8. We promise to use best efforts to effectively communicate mutually beneficial information relating to the ABT products and services provided during the term of this subscription;
9. ABT shall use its best efforts to provide prompt transmission of data to Dealer, but shall not be liable for any unintentional loss of data, delays or errors in transmitting data, nor shall We be liable for any damages arising from any data loss, delay, or error;
10. We are responsible to maintain Our own equipment at Our sole expense and will assume all responsibility for loss, damage, and maintenance to Our own equipment;
11. We hereby grant to You a nonexclusive, non-transferable license that wi...
OUR COMMITMENT TO YOU. We want you to have a fantastic stay. If you have questions or issues concerning the Property during your stay please notify PlansMatter immediately. We will strive to resolve issues as soon as possible with the understanding that many rentals are in remote locations. Property specific provisions and amenities are provided as outlined on the Site and the Data Sheet. You understand that we have made every effort to accurately describe and present the Property, but we shall not be liable for any inaccuracies in such presentation or description or any changes in the condition of the Property, the grounds, or any other portion of the Property. Final cleaning is included in the cost of your booking unless otherwise noted at the time of booking. While we will make every effort to supply electricity, water and, where indicated as provided, a wi-fi or internet service, we cannot guarantee their availability. We will send you directions and arrival instructions approximately one (1) week after your booking, to the email address used for the Notice of Confirmation. In the event that you leave any personal property at the Property after your departure, please contact PlansMatter immediately. We will use reasonable efforts to assist you in retrieving the personal property, but cannot guarantee that such personal property will be returned.
OUR COMMITMENT TO YOU. 1.1.1. GDS will arrange a predetermined number of meetings (as detailed on your Order Form) with Senior Executives over the duration of the Summit. GDS will provide a proposed list of meetings based on attendee project intelligence matched against your solution provider profile (“SPP”) prior to the event. You may then review, prioritize, and confirm your meeting selections on the summit client portal. Selections must be completed within 5 working days, or at least 5 days before the summit. A final itinerary will be provided to you prior to your attendance. Please note that whilst every effort is made to maintain the pre-arranged itinerary, delegate attendees and meeting schedules may be altered where necessary. If one or more of the meetings is cancelled for any reason, GDS will provide substitute meetings to equal the total number of agreed meetings.
1.1.2. GDS reserves the right to determine the theme, scope, and content of the summit. Whilst every reasonable effort will be made to adhere to a standard format, GDS reserves the right to change summit attendees, dates, timings, and summit features.
1.1.3. If GDS permanently cancels the summit for any reason whatsoever, including but not limited to “force majeure”, and provided that the summit is not postponed to a later date, the client shall receive a refund for the amount the client has paid to GDS.
