Classification Description. Severity Level 1 (Critical) ● Service is at a standstill – the SSLP Group Ltd System is unavailable ● Inability to send secure emails ● Issues with a third-party supplier (critical to processing) Severity Level 2 (Serious) • Services are significantly impaired and key business processes, such as ability to send secure emails and payslips cannot be conducted without significant delay, but systems are still available • Inability to process emails/payslips for a short period or for a section of Client base • Internal email or telephone systems are unavailable Severity Level 3 (Moderate) • Other services such as support or customisations cannot be carried out without significant delay, but all systems are operational. • Issues with a third-party supplier (non-critical) Severity Level 4 (Minor) • Integration and test/development system issues, minor incidents and enquiries • Queries regarding accounts or problems to access • Cosmetic impact if in relation to Client customisation The target time for SSLP Group Ltd to respond to all faults is outlined in Table 2, the target time being from fault notification by Client or SSLP Group Ltd. SSLP Group Ltd will update the Client at the target interval indicated until a solution is found. Level 1 (Critical) 60 minutes Acknowledge and communicate incident to Client via ‘Incident Report’. Immediate and continuing efforts but in no event more than 2 hours to update ‘Incident Report’ and no more than 3 hours for a Temporary Fix to resolve the issue. Within 1 calendar day Within 3 days with at least daily updates. Level 2 (Serious) 60 minutes As above 4 hours Within 5 calendar days or to an agreed schedule Within 1 week daily updates Level 3 (Moderate) 5 hours 1 calendar day Within 5 calendar days or to an agreed schedule Weekly updates with demonstrabl e progress at each update Level 4 (Minimal) 1 business day On a time-available basis On a planned scheduled basis On a planned and scheduled basis as part of developmen t cycle
Classification Description. MW6 - 115% MW 6 applies to skills acquired and utilised on the job. ▪ Nine appropriate modules in addition to the training requirements of MW3; or ▪ Nine appropriate modules towards an Advanced Certificate; or ▪ Nine appropriate modules towards and Associate Diploma; or ▪ Any training which a registered provider (e.g. TAFE) or by State Training Authority has been recognised as equivalent to an accredited course, which the appropriate industry training board recognises for this level. This can include advanced standing through recognition of prior learning and/or overseas qualifications; or ▪ Will have skills equivalent to the above gained through work experience subject to competence testing to the prescribed standards. The following indicative tasks apply to a Tradesperson at Level MW6: ▪ Exercise the skills attained through completion of the training/work experience prescribed for this classification; ▪ Exercise discretion within their level of training; ▪ Is able to provide trade guidance and assistance as part of a work team; ▪ Provides training in conjunction with supervisors and trainers; ▪ Understands and implements quality control techniques; ▪ Works under limited supervision either individually or in a team environment; ▪ Can schedule and coordinate maintenance work for teams including down day programme development and execution for a maintenance task team. ▪ Exercise high Precision Trade Skills using various materials and/or specialised techniques; ▪ Works on machines or equipment which utilise complex mechanic or hydraulic and/or pneumatic circuitry and controls or a combination thereof; ▪ Works on machinery or equipment which utilise complex electrical/electronic circuitry and controls; ▪ Works on instruments which make up complex control system which utilises some combination of electrical/electronic mechanical or fluid power principles; ▪ Applies advanced computer numerical control techniques in machining or cutting or welding or fabrication; ▪ Exercise intermediate CAD/CAM skills in the performance of routine modification to programs; ▪ Working on complex or intricate interconnected electrical circuits at a level above MW5; ▪ Working on complex radio/communication equipment. MW1 $36.96 $38.53 $40.07 MW2 $39.12 $40.78 $42.41 MW3 $41.23 $42.98 $44.70 MW4 $43.60 $45.45 $47.27 MW5 $45.47 $47.40 $49.30 MW6 $47.38 $49.39 $51.37 36.2.6 MW -TABLE OF WAGE RATES
Classification Description. Section 1. The Employer shall develop all job descriptions and determine the classifications for said descriptions. All job descriptions shall be in writing with a complete set of said descriptions retained by the Employer and the Union.
Section 2. Any new job descriptions developed and classified by the Employer or the reclassification of an existing job description by the Employer shall be discussed with the Union. In the event of a dispute over the subject job description or classifications of said descriptions the Employer can implement said job classification.
Section 3. In the event of dispute over the implementation of a new job description or classification, the issue will be subject to the grievance procedure.
Classification Description. Grade 1 Process Worker, Packer, Labourer, Assembler
Classification Description. (a) A description for each classification covered by this Agreement will be developed and maintained by the District and posted on the District’s website.
(b) Classification descriptions will include, at a minimum:
(1) classification title;
(2) minimum requirements/qualifications;
(3) performance responsibilities; and
(4) physical and/or special requirements/qualifications, if any.
(c) The District shall meet with the Association regarding any new or amended classification descriptions prior to submission for School Board approval.
Classification Description. First Aid Officers Designated First Aid Officer responsible for a First Aid Kit in a workplace of 25 or more people $568a year Senior First Aid Officer Employee designated in charge of First Aid Room NB. Allowance not available where a First Aid qualification is part of an essential job requirement eg. AMSA Certificate, Coxswain’s Certificate $856 a year Community Language Allowance Scheme (CLAS) Applies to designated staff who are able to give language assistance and have passed the CLAS examination $886 a year On call allowance Shipping Safety staff who are rostered to be on call, in the event of an emergency, outside core hours $0.62 an hour and at weekends and on Public Holidays The following allowances are determined by NSW Maritime: Environmental Services Master 5 allowance Superable skill allowance based on holding Master 5 Qualification to carry out duties on specific Environmental Services vessels $5,767 a year Allowance – Caravan, Tent & Boat Applies to staff required to camp out or make use of caravans or boats for overnight accommodation in the course of their duties, when motel/hotel accommodation is neither available nor appropriate, Daily allowance of $33.60 or any other amount as determined from time to time by NSW Maritime The clause should be read in conjunction with sub clause 1.10.2 of this Agreement.
Classification Description. Section 1. Each position will be assigned to the appropriate classification on the basis of its knowledge, skills, and abilities.
Section 2. The City reserves the right to determine and modify the assignment of duties to individual positions, decide allocation of individual positions to classifications, and develop, modify, and abolish classifications.
Section 3. The City will maintain written classification descriptions for each position in the City and make available a copy to the incumbent and the Union. The City will also provide an assignment addendum identifying job duties to employees as assigned.* The City reserves the right to assign employees within their classification at the City’s discretion.
Section 4. An employee may request a review of their classification description or assignment addendum if the employee feels the description no longer fits the duties of the position. The employee and the supervisor will develop appropriate changes.
Section 5. The employee shall submit the classification description or assignment addendum showing the desired changes to their supervisor and Department Manager (if other than the employee’s supervisor). If approved, it will be forwarded to Human Resources for review. After review by Human Resources, the revised classification description or assignment addendum shall be submitted to the City Manager for consideration. If the revision is approved by the City Manager, a copy of the revised classification description will be sent to the Union. If the matter is not resolved between the employee and supervisor, the employee may, within thirty (30) days following the employee’s initial written classification description or assignment addendum review request, submit a written classification or assignment addendum review request to Human Resources. The City will have thirty (30) days to review and respond in writing to the request. Should an employee disagree with the decision of the City, the employee may submit a rebuttal for consideration by the City Manager. The City Manager will in good faith review the rebuttal and provide a timely response. Revisions are not subject to the grievance process.
Section 6. Should there be disagreement regarding the contents of the classification description, the employee has the right to attach written comments to the classification description, to be kept in the employee’s personnel file. Classification descriptions will be signed by the employee, indicating only that the employe...
Classification Description a. Journeyman Parts Technician – Any Employee who is in possession of an Alberta Partsman Certificate.
Classification Description. Xxxxxxxxxx An Employee who oversees the supervision of leading hands, trades people including mechanics, trade assistant, store person and general labourers within the workshop. Effectively manages all people aspects of the workshop including but not limited to, providing feedback on performance, effectively managing employee tasks including on time deliverables, standard of work, compliance with regulations and company standards. Leading Hand Employee who directly supervises trades people including mechanics, trade assistant and general labourers. Effectively manages all people aspects of the workshop including but not limited to, providing feedback on performance, effectively managing employee tasks including on time deliverables, standard of work, compliance with regulations and company standards. Trades Person Employee who is a qualified heavy vehicle trade mechanic who holds a trade certificate or tradespersons rights certificate. A Tradesperson performs work under limited supervision either individually or in a team environment; understands and applies quality control techniques; exercises good interpersonal and communications skills, performs work which while primarily involving the skills of the employee’s trade is incidental or peripheral to the primary task and facilitates the completion of the whole task, provided that such incidental or peripheral work does not require additional formal technical training. Inspects products and/or materials for conformity with established operational standards. Perform other duties as listed in Greyhound’s Tradesperson’s Position Description and or requested that are within my skill set and ability. Trades Person Level 2 Employees at this level have proficient Greyhound technical experience and can work unsupervised on all shifts if required. Employee who is a qualified heavy vehicle trade mechanic who holds a trade certificate or tradespersons rights certificate. A Tradesperson as this level can before unsupervised work; understands and applies quality control techniques; exercises good interpersonal and communications skills, performs work which while primarily involving the skills of the employee’s trade is incidental or peripheral to the primary task and facilitates the completion of the whole task, provided that such incidental or peripheral work does not require additional formal technical training. Inspects products and/or materials for conformity with established operational standards. Perform other dut...
Classification Description. An employee with less than 12 month's experience General Labourer CW 2 An employee having the skills, qualifications and competency and substantially assigned to exercise the following duties: Skilled General Labourer Basic servicing, maintenance of surface plant and equipment Storeperson - care, maintenance and storage of all tools and equipment Utilising tools & equipment in support of Construction Workers Level CW3 and above Compaction plant up to 8 Xxxxx XX 3 Basic Rigging Basic Scaffolding Dogging Concrete Worker / Finisher Shotcreter Pipe and Conduit Laying Steel Fixer Plant operator able to operate one or multiple minor plant and equipment ancillary to civil construction works, including: o Bobcat; o Forklift; o Telehandler; o Trucks up to 20 Tonne capacity (payload); o Cranes up to 25 Tonne; o Excavator up to 8 Tonne; o Backhoe; o Compaction plant > 8 Tonnes up to 25 Tonnes; o Hiab Operator CW 4 Intermediate Rigging Intermediate Scaffolding Concrete pump operator Experienced Plant Operator able to operate one or multiple plant and equipment ancillary to civil construction works, including: o Cranes > 25 Tonne up to 50 Tonne; o Grader up to 137kw (Cat 12 and below); o Excavators up to .5 cubic metre capacity (> 8 Tonne and up to 20 Tonne operating weight); o Crawler Tractors up to 180kw (CAT D7 and below); o Scraper Loader up to 15 cubic metre heaped capacity (less than CAT 621); o Loaders up to 135kw (CAT 950 and below); o Trucks over 20 Tonne capacity (payload); o Compaction plant over 25 Tonne; CW 5 Leading Hand Employees engaged as a tradesperson (trade qualified) Formsetter Advanced Rigger or Scaffolder Advanced Plant Operator able to operate one or multiple plant and equipment ancillary to civil construction works, including: o Cranes > 50 Tonne up to 80 Tonne; o Grader over 137kw (Cat 14 and above); o Excavators over .5 cubic metre capacity (> 20 Tonne operating weight); o Crawler Tractors over 180kw (CAT D8 and above); o Scraper Loader over 15 cubic metre heaped capacity (Cat 621 and above); o Loaders over 135kw (CAT 960 and above); o Extruded barrier / slip-form machine;
