Client Focus Sample Clauses

Client Focus. Recognises, anticipates and focuses on specific client needs and advocates on behalf of the client.
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Client Focus.  The ability to identify and respond to the needs of the community.  An understanding of the social model of health, clients’ rights and responsibilities, health promotion and community participation concepts and the ability to integrate these concepts into action within the Program.  Actively implements and seeks client feedback in line with organisational Client Feedback policy.  Engages consumers in planning, design, delivery and measurement and evaluation of systems and services. Personal:  At all times, maintain a standard of conduct, reflective of the NRCH Code of Conduct, and those of relevant professional codes.  Set annual goals for themselves in conjunction with the General Manager and participates in their own annual Performance Management.  Maintain an effective personal professional development plan. Essential  Current Registered Nurse with AHPRA  CPR Certificate with Oxygen Administration  First Aid Certificate Desired  Relevant post-grad qualification Professional Membership(s)  Not applicable Essential  At least two years post graduate experience  Experience working in needle and syringe programs, drug and alcohol services, crisis services, Emergency Department desirable  Experience in psychosocial and drug use assessment and referral, supportive counselling and crisis management desirable  Computer competence including the use of clinical databases Essential Attributes  Understanding of, and commitment to, Harm Reduction and Social Justice  Understanding of the health, social and legal issues related to injecting drug use and marginalised populations  Demonstrated skill and experience providing a comprehensive range of nursing interventions with people who inject drugs  Highly developed interpersonal and communication skills, including problem solving ability and conflict resolution skills, as well as sound oral and writing skills  Demonstrated ability to work in a team environment Desirable  2 years experience working with people who inject drugs advantageous  Experience of working in a trauma-informed model of care desirable  Post grad certificate in AOD or other related subject Appointment is subject to:  Successful National Police CheckEvidence of current Working with Children check Physical Demands of the role:  Sitting for long periods of time  Frequent walking and moving through stairs in the building  Ability to work in Moderate Stress;  Ability to adapt to change in the work place;  Working with cl...
Client Focus. The ability to ensure quality service provision and duty of care for all clients within their team. Essential Degree in Nursing, Social Work or other Allied Health Preferred Postgraduate qualifications in any of the following: Case Management, Community Care, Aged Care / Gerontology, Disease Management, Counselling, Psychology Professional Membership(s) AHPRA or AASW Essential Experience in Aged Care Case Management Preferred Experience in the delivery of Home Care Packages Knowledge and skills  Experience in assessment, case management and service delivery to older people living in the community. Preferably in the Home Care packages field.  Sound knowledge of the Aged Care Sector Reforms and the impact on Home Care Packages and other community services in the aged care sector;  Knowledge of and demonstrated commitment to Consumer Directed Care (CDC);  Experience in service brokerage and managing a budget within the CDC model;  Sound skills in decision making, problem solving, relationship building and negotiation;  Excellent communication skills both written & verbal;  Demonstrated ability to work effectively in both a team environment and autonomously;  Well-developed computer skills; Preferably experience in the use of e-Tools, Medicare and My Aged Care. Protecting Children Policy Information  Star Health has zero tolerance of child abuse. Protecting babies, children and young people from child abuse and neglect is integral to the provision of health services to this group and their families, and is a core responsibility for all Star Health staff. Personal qualities  Resilience - Demonstrates perseverance in achieving objectives and xxxxx effectively with setbacks and problems.  Initiative & Accountability - Takes responsibility for actions and proactively implements work plan and addresses issues.  Empathy and Cultural Awareness - Demonstrates an interest in and an appreciation of a range of different cultures and actively seeks to understand and effectively address the issues and views of others. Other Licence(s) Unrestricted Victorian Driver Licence (or equivalent)
Client Focus. Is dedicated to meeting the expectations and requirements of internal and external customers; gets first hand customer information and uses it to tailor treatments and advice, acts with clients in mind; establishes and maintains effective relationships with clients and gains their trust and respect. Integrity and Trust Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn’t misrepresent him/herself for personal gain. Drive for Results Can be counted on to exceed goals successfully; Is constantly and consistently strive to be one of the top performers; very bottom line oriented; steadfastly pushes self and others for results. Managing Diversity Works with all kinds and classes of people equitably; deals effectively with all races, nationalities, cultures, disabilities, ages and gender; promotes variety and diversity without regard to class; supports equal and fair treatment and opportunity for all.
Client Focus. Recognises, anticipates and focuses on specific client needs and advocates on behalf of the client. • Excellent written and verbal communication skills. • Ability to work collaboratively within a multidisciplinary team. • Ability to establish effective working relationships with clients, internal and external services, and other stakeholders. • Ability to work in cross cultural situations, particularly with Aboriginal youth and Aboriginal service providers • Well-developed skills in referral, advocacy, case management and group work. • Understanding of the issues affecting young people, particularly young people who are homeless or otherwise at risk. • Understanding of the health issues affecting Aboriginal young people, families and communitiesKnowledge of ACT youth and health services networks. • Minimum 2 years’ (preferred) experience in a youth health, case management or community services setting. • Experience working with Aboriginal young people and Aboriginal service providers • Demonstrated experience or interest in providing advocacy, referral and support to people at risk (or traditionally disadvantaged groups).
Client Focus. Responds positively to customers and clients • Ensures task is completed to customers/clients satisfaction • Return work is does not exceed company standard • Understands that other divisions are customers and clients Having little or no return work ensures customer satisfaction and on going business. Employees should treat all customers as you would treat external customers. It makes no difference if the customer is from HBG or from elsewhere. Customer focus covers most areas, as getting the job done correctly, within the industry timeframes, having the right approach and keeping the work area in a presentable manner are all qualities of excellent customer and client focus.
Client Focus. (1) It is essential that all Employees provide our clients with a courteous and efficient service as specified in their individual care plans and associated rosters. It is their satisfaction with the quality of our service, which will ensure the ongoing viability of the Employer and therefore ensure job security. (2) The client is to be treated with courtesy and respect by the Employee. (3) All information supplied to, or obtained by, the Employee is confidential. (4) The Employee must respect the rights of the client at all times. (5) The Employee is expected to be well groomed with neat hair and dressed in neat, clean casual clothes. Good hygiene is to be practiced at all times, as body odour offends. (6) The Employee must carry their identification card at all times during the hours of employment, and produce it when asked to do so. (7) The Employee must be punctual. The Employee is to ring the office, or phone the mobile if out of hours, if the Employee knows they are going to be more than 15 minutes late. (8) The Employee is expected to always work quickly but comfortably and if set tasks finished before the scheduled finish time then the employee is expected to ask the client if there is something else that can be done or take the initiative and suggest something that could be done. (9) The Employee is to report to the office any changes to behaviour, health or environment when a client is revisited. (10) The Employee is to be aware that when in a client's home, the Employee is being trusted not to interfere with or remove any of the client's belongings. Any money or jewellery that hasn't been put away must be drawn to the attention of the client and they are to be asked to remove it.
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Client Focus. The ability to ensure quality service provision and duty of care for all clients within their team. An understanding of the social model of health, clients’ rights and responsibilities, health promotion and community participation concepts and the ability to integrate these concepts into action within the Program.
Client Focus. Off Duty Officers, Inc. provides security services covering a broad spectrum of security needs. To assure the clients specific needs and requests are met during every hour, shift and day of the week, Off Duty Officers Inc. quality of service assurance cornerstone, is the development of detailed post orders for each site and extreme vigilance and disciplined response processes for any incident. Post orders will cover routine functions including trespass control and fire watch. In addition, based on your specific requirements, the post orders may be detailed to cover a wide variety of contingencies—down to an hour-by-hour analysis of specific security duties should you so desire. Once drafted and evaluated for thoroughness, all orders will be presented for your approval. After any necessary modifications are enacted and approval has been given, the post orders will be issued in triplicate with one copy going to the security post, one copy to your company, and one copy filed with Off Duty Officers. Upon distribution, these post orders serve as the standard to which all assigned personnel are trained and all elements of the security services provided at the location are handled. As the requirements of most security jobs change (from day to night, summer to winter, on season to off-season), Off Duty Officers prides itself on its flexibility. Off Duty Officers, Inc. management will make any amendments that will enhance the security product offered and all amended post orders will be drafted for you, updated submitted for re-approval. And finally, our Operations Manager will routinely provide any necessary re-training of our employees where necessary. • Monitor drop off and pick up • Regular walking patrols of property • Parking lot patrols • Manage the overall safety of Fallbrook High School, its students, staff and visitors To provide a safe environment for the students, parents and staff of Fallbrook Union High School.

Related to Client Focus

  • The Supplier must 12.1.1 comply with the Buyer’s written instructions and this Call-Off Contract when Processing Buyer Personal Data 12.1.2 only Process the Buyer Personal Data as necessary for the provision of the G-Cloud Services or as required by Law or any Regulatory Body 12.1.3 take reasonable steps to ensure that any Supplier Staff who have access to Buyer Personal Data act in compliance with Supplier's security processes

  • Customer The agency or eligible user that purchases commodities or contractual services pursuant to the Contract.

  • Supplier Diversity Seller shall comply with Xxxxx’s Supplier Diversity Program in accordance with Appendix V.

  • Payment for Project Services As full consideration for the Services to be performed by Contractor, City agrees to pay Contractor as set forth in accordance with the bid and not to exceed fee of $215,500.00 for the project. A monthly progress payment in the amount of ninety-five percent (95%) of the value of the work completed may be made every thirty (30) days upon application by the Contractor and certification by the Project Manager that such work has been completed. Partial payments will be made once each month as the work satisfactorily progresses and after acceptance by the authorized City representative. The progress estimates shall be based upon materials in place, or on the job site and invoiced, and labor expended thereon. From the total of the amount ascertained will be deducted an amount equivalent to five percent (5%) of the whole, which five percent (5%) will be retained by the City until after completion of the entire Contract in an acceptable manner. Any time after fifty percent (50%) of the value of the work has been completed, the City will make any of the remaining partial payments in full. No such estimates or payments shall be required to be made, when, in the judgment of the City Project Manager, the work is not proceeding in accordance with the provision of the Contract, or when in his judgment the total value of the work done since last estimate amounts to less than Five Hundred Dollars ($500.00). The cost of materials conforming to the plans and specifications (materials being those which are required to be contained and incorporated in a finished contract bid item) delivered to the project and not at the time incorporated in the work, may also be included in the estimate for payment. No such estimate or payment shall be construed to be an acceptance of any defective work or improper material. The Contractor shall be responsible for, and shall not remove from the project any material that has been included in the estimate for payment. Final payment shall be made upon the Project Manager certifying that the Contractor has satisfactorily completed the work in conformity with the Contract Documents.

  • Technical Support Services 2.1 The technical support services (the "Services"): Party A agrees to provide to Party B the relevant services requested by Party B, which are specified in Exhibit 1 attached hereto ("Exhibit 1").

  • Supplier A manufacturer, fabricator, distributor, supplier, or vendor of goods or equipment in connection with the Work, or any other party having a Contract or Purchase Order with the Contractor or with a Subcontractor to furnish materials or equipment to be incorporated in the Work by the Contractor or a Subcontractor.

  • Client Client agrees to indemnify, defend, and shall hold harmless Consultant and /or his agents, and to defend any action brought against said parties with respect to any claim, demand, cause of action, debt or liability, including reasonable attorneys' fees to the extent that such action is based upon a claim that: (i) is true, (ii) would constitute a breach of any of Client's representations, warranties, or agreements hereunder, or (iii) arises out of the negligence or willful misconduct of Client, or any Client Content to be provided by Client and does not violate any rights of third parties, including, without limitation, rights of publicity, privacy, patents, copyrights, trademarks, trade secrets, and/or licenses.

  • Supplier Personnel The Customer and Supplier agree and acknowledge that in the event of the Supplier ceasing to provide the Services or part of them for any reason, Call Off Schedule 10 (Staff Transfer) shall apply. The Supplier shall not and shall procure that any relevant Sub-Contractor shall not take any step (expressly or implicitly and directly or indirectly by itself or through any other person) without the prior written consent of the Customer to dissuade or discourage any employees engaged in the provision of the Services from transferring their employment to the Customer and/or the Replacement Supplier and/or Replacement Sub-Contractor. During the Termination Assistance Period, the Supplier shall and shall procure that any relevant Sub-Contractor shall: give the Customer and/or the Replacement Supplier and/or Replacement Sub-Contractor reasonable access to the Supplier's personnel and/or their consultation representatives to present the case for transferring their employment to the Customer and/or the Replacement Supplier and/or to discuss or consult on any measures envisaged by the Customer, Replacement Supplier and/or Replacement Sub-Contractor in respect of persons expected to be Transferring Supplier Employees; co-operate with the Customer and the Replacement Supplier to ensure an effective consultation process and smooth transfer in respect of Transferring Supplier Employees in line with good employee relations and the effective continuity of the Services. The Supplier shall immediately notify the Customer or, at the direction of the Customer, the Replacement Supplier of any period of notice given by the Supplier or received from any person referred to in the Staffing Information, regardless of when such notice takes effect. The Supplier shall not for a period of twelve (12) months from the date of transfer re-employ or re-engage or entice any employees, suppliers or Sub-Contractors whose employment or engagement is transferred to the Customer and/or the Replacement Supplier except that this paragraph 10.5 shall not apply where an offer is made pursuant to an express right to make such offer under Call Off Schedule 10.1 (Staff Transfer) in respect of a Transferring Supplier Employee not identified in the Supplier's Final Supplier Personnel List.

  • Project Management Plan 3.2.1 Developer is responsible for all quality assurance and quality control activities necessary to manage the Work, including the Utility Adjustment Work. Developer shall undertake all aspects of quality assurance and quality control for the Project and Work in accordance with the approved Project Management Plan, Good Industry Practice and applicable Law. 3.2.2 Developer shall develop the Project Management Plan and its component parts, plans and other documentation in accordance with the requirements set forth in Section 1.5.2.5

  • Contractor Key Personnel ‌ The Contractor shall assign a Corporate OASIS SB Program Manager (COPM) and Corporate OASIS SB Contract Manager (COCM) as Contractor Key Personnel to represent the Contractor as primary points-of-contact to resolve issues, perform administrative duties, and other functions that may arise relating to OASIS SB and task orders solicited and awarded under OASIS SB. Additional Key Personnel requirements may be designated by the OCO at the task order level. There is no minimum qualification requirements established for Contractor Key Personnel. Additionally, Contractor Key Personnel do not have to be full-time positions; however, the Contractor Key Personnel are expected to be fully proficient in the performance of their duties. The Contractor shall ensure that the OASIS SB CO has current point-of-contact information for both the COPM and COCM. In the event of a change to Contractor Key Personnel, the Contractor shall notify the OASIS SB CO and provide all Point of Contact information for the new Key Personnel within 5 calendar days of the change. All costs associated with Contractor Key Personnel duties shall be handled in accordance with the Contractor’s standard accounting practices; however, no costs for Contractor Key Personnel may be billed to the OASIS Program Office. Failure of Contractor Key Personnel to effectively and efficiently perform their duties will be construed as conduct detrimental to contract performance and may result in activation of Dormant Status and/or Off-Ramping (See Sections H.16. and H.17.).

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