People Management. Promote a work environment that empowers, motivates and develops the diverse talents of people and ensures an optimum level of appropriately skilled employees. Strong record in valuing, inspiring and developing employees through effective leadership, communication, consultation and development.
People Management. Following strategic and resource changes over the past few years, we have now fully recruited to a new staffing structure and Senior Management Team. We are implementing appropriate training and updating for all staff and, through engagement and development sessions, have been able to design and implement our new strategy. We place huge value on our staff and volunteers as our key asset for delivery of high quality, relevant and responsive services to our customers.
People Management. Provide guidance, support and informal coaching on specific tasks to new colleagues.
People Management. Provide routine and non-standard support, and provide guidance through on-the-job training. • Assign tasks to others and be responsible for ensuring work is completed, to the required standards and timescales. • Oversee the work of others to provide a service or perform a work process, allocating work and supervising staff, to ensure the work runs smoothly and to standard.
People Management. Act as a point of referral for others on particular issues related to own work area. • Allocate/delegate some work to others for specific activities, taking responsibility for ensuring work is completed to required standards and timescales. • Supervise staff and delegate work, monitoring and reviewing individual and team progress and performance. • Previous work experience of 2-3 years in a relevant job and EITHER relevant academic/vocational qualifications, OR equivalent in work experience. • Specialist skills and knowledge relevant to the job, including understanding of the relevant terminology. May also require awareness of external changes which impact on the job and an ability to adapt/transfer skills to use new technology, innovations, changes in legislation, etc. • Comprehensive knowledge of relevant systems, processes, policies, procedures, internal and external regulations, legislation and quality standards. Some jobs also require awareness of wider University and HE issues. • Interpersonal and communication (verbal and written) skills, including the ability to persuade, motivate and organise others. Some jobs also require an ability to deal with issues of confidentiality and sensitive situations. • IT literacy and/or up to date knowledge of relevant packages, software, databases, information systems, development and maintenance of websites, etc. Some jobs require knowledge/skills at an advanced level. Good keyboard skills (RSA III) also required for some jobs. • Building on the demand of Grade 4, well developed understanding of Health and Safety regulations and procedures. • Analytical and problem solving skills may be required, eg for analysing reports, diagnosing and troubleshooting technical equipment and computer faults or for understanding and interpreting statistical data, etc. • Organisational and time management skills and ability to plan and organise short-term activities and events.
People Management. Provide specialist guidance and support through on-the-job training to junior colleagues/students in own area, in the use of equipment, skills and techniques. Xxx oversee the work of others as the most experienced team member and act as the main point of contact for a particular process, system or procedure. • May occasionally be required to pull together a team of staff and oversee the completion of a short-medium term project or activity to the required standards and timescales. • Oversee a section of work, allocating resources and delegating work whilst monitoring the process. • EITHER relevant academic, vocational or professional qualifications; plus 2-3 years related experience, OR broad vocational experience of 4-7 years acquired through a combination of job related training and work experience, demonstrating development through a series of progressively more demanding relevant jobs. • Developing expertise and theoretical knowledge in own field, with specific aspects of deeper specialist skills and knowledge. • Comprehensive knowledge of relevant systems, processes, policies, procedures, internal and external regulations, legislation and quality standards, plus appreciation of wider University and HE issues and how they impact on the job. • Interpersonal and communication (written and verbal) skills. Building on the demand of Grade 5, this includes the ability to: understand/ interpret the requirements of others, present information to others, conduct effective internal and external relations, and deal with confidential/sensitive issues. • IT literacy and/or up to date knowledge of relevant packages, equipment, hardware, software, databases, information systems and procedures, development and maintenance of websites, etc. Some jobs require in-depth skills/knowledge, eg hardware maintenance, programming skills, etc. Good keyboard skills (RSA III) also required for some roles. • Building on the demand of Grade 5, well developed understanding of Health and Safety regulations and procedures. • Well developed analytical/problem solving capability. • Ability to assess and organise resources, and plan and progress work activities, projects, changes within own area of work, etc; using initiative and judgement with limited recourse to seniors.
People Management. Coach and provide specialist guidance and support to others. In research this may include involvement in training research students. Also act as the main point of contact and take responsibility for the organisation and operation of an aspect of work. • Delegate work to others, ensuring work is completed to required standards and timescales. • Manage/supervise a team of staff operating within a well defined discipline, communicating requirements and monitoring and reviewing individual and team progress and performance, ensuring agreed strategy, policy and business plans are implemented. • EITHER relevant academic, vocational or professional qualifications; plus 3-5 years related experience, OR Significant vocational experience of 7-10 years, demonstrating development through a series of progressively more demanding relevant jobs. Researchers have a PhD or the equivalent in professional qualifications and experience. Those in teaching-led jobs may also have a teaching qualification. Some roles are working towards professional accreditation. • Well developed expertise and understanding of theory and operational knowledge in own field of work. For some jobs, this includes a detailed knowledge of own service area and products/services available. • Comprehensive knowledge and understanding of relevant work practices, processes, policies, procedures, regulations, legislation, quality standards and codes of practice, plus appreciation of wider University and HE issues and how they impact on the job. For some roles, a broader sector/ commercial awareness is also required. • Interpersonal and communication (written and verbal) skills. Building on the demand of Grade 6, this includes the ability to: explain/present complex information to non-experts, network and develop internal and external relations and motivate, develop and encourage the commitment to learn/secure high performance in others. • In-depth/expert IT knowledge required for IT specific roles. • Comprehensive understanding of Health and Safety regulations and procedures. • Ability to analyse and solve problems with an appreciation of possible longer-term implications. • Organisation and time management skills to plan and organise activities and events of some complexity. Staff have a recognised reputation and expertise at a greater breadth and depth than at lower grades and are likely to be called upon regularly to provide expert authority or specialist advice. Professional or technical staff may have m...
People Management. Provide specialist guidance and support and act as mentor/coach, which may involve training and/or identifying development needs for others, to support their occupational development. In research this may include undertaking supervision of PhD students. Also act as main point of contact and be responsible for the organisation and operation of an aspect of work, gained through a detailed understanding of the theory and principles underpinning the particular field of work. • Manage/supervise a diverse group of staff to ensure the successful delivery of an administrative/professional/ technological/operational service; communicating requirements and monitoring and reviewing individual and team progress and performance. • EITHER Relevant academic, vocational or professional qualifications/relevant formal training; plus 3-6 years similar or related experience, OR extensive vocational experience of 10 years or more, with evidence of development through a series of progressively more demanding jobs. • Accreditation to professional status is required for some jobs. • Academics have a PhD or the equivalent in professional qualifications and experience. Those in teaching-led jobs may also have a teaching qualification plus considerable post-qualification teaching and/or research experience and achievement, reflected by a growing reputation and demonstrated success. Includes experience of designing, developing and delivering research programmes, course materials and learning methods/programmes and devising models, techniques and methods. • Recognised and substantial expertise and developed understanding of theory in own field of work, which has been acquired over a number of years. • Comprehensive knowledge of the systems and services and their varied applications, work practices, processes, policy and procedures for own area. Also, understanding of University issues, broader sector/commercial awareness and understanding of the regulations, legislation and national codes of practice and the implications of non-compliance. Understanding of relevant planning and budgeting processes and the ability to control budgets and contracts for goods and services also required. • Interpersonal and communication (written and verbal) skills. Building on the demand of Grade 7, this includes the ability to: explain concepts and complex information to non-experts; present material to a range of audiences. Some roles also require a diplomatic manner and skills in counselling others. • ...
People Management. Manage staff, ensuring they have the skills and motivation to carry out their work whilst contributing to the overall aims of the department/division. Also act as coach and mentor to other, less experienced staff. • EITHER Relevant academic, professional qualifications/relevant formal training; plus 7 years or more of similar or related experience, OR extensive vocational experience of 10 years or more. Experience required includes significant managerial or in-depth experience in a specialist area, demonstrating professional development in a series of progressively more demanding and influential jobs. • Accreditation to professional status is required for some roles. • Academics have a PhD or the equivalent in professional qualifications and experience, and possibly a teaching qualification, plus substantial teaching and/or research experience and achievement reflected in substantial external reputation. Includes wide experience of planning and leading research and teaching programmes and of developing methods, techniques and sources of funding. Also requires experience of academic supervision of students, preferably at postgraduate or doctoral level. • Highly developed knowledge of principle, theory and practice in own field of work as well as an awareness of broader developments relevant to area. • Authoritative knowledge of the systems, services, regulations and procedures for own area, as well as a good understanding of how the core business areas of the institution relate to each other, and how the wider HE and broader sector/commercial issues impact on work in own area. Also experience of managing and controlling budgets/resources/funding and an understanding of financial management procedures. • Interpersonal and communication (written and verbal) skills. Building on the demand of Grade 8, this includes the ability to: negotiate, influence and persuade; communicate complex concepts/policy decisions, etc to others; understand, conceptualise and interpret the requirements of others, and lead, manage, motivate, and develop others. Experience of working with and influencing senior management may also be required. • An aptitude for the use of IT, coupled with an understanding of its relevance to the specialist area. • Building on the demand of Grade 8, comprehensive understanding of Health and Safety regulations and procedures. • Analytical skills, along with the ability to resolve issues and problems using own creative solutions. • Ability and experienc...
People Management. Encourage and maintain positive working relationships with all colleagues to ensure a professional and collaborative working environment. • Support colleagues and coordinator/supervisor as required to achieve overall team goals, service levels and other targets. • Work in a manner that ensures adherence to SRW policies and Corporate Instructions. • Effectively see all tasks through to completion in line with individual tasks/projects, service levels and other targets. • Work within agreed plans, policies and processes including safe work practices. • Identify and report opportunities for increasing efficiency and/or effectiveness to ensure continuous improvement. • Demonstrate a commitment to effective internal and external customer service. • Maintain currency of technical skills and knowledge to ensure work is performed as per the requirements of the role. • Maintain complete and accurate records of all work related activities including documentation and administration as per the organisations records management policy and adherence to the organisations written style. • Under direction of the ICT Operations Manager, create and manage key ICT infrastructure and operations schedules, libraries, maps and other deliverables as required • Regularly monitor and report on work and activity progress against individual and team corporate performance indicators and project targets. • Understand the contribution of own work towards the achievement of team, business unit and strategic organisational goals. • Fulfil emergency related functions including filling an incident management team position, by mutual agreement, in the event that a CIMP is enacted. • Ensure all team members (and self) are aware of and adhere to, SRW policies and OH&S requirements. • Work in a manner that ensures adherence to OH&S requirements. • Report any hazards, hazardous situations, notifiable incidents, including ‘near misses’ to immediate supervisor. • Participate in the resolution of safety issues. • Be open, transparent and diligent in their approach to work. • High level knowledge of Microsoft platforms particularly in Azure/O365. • Expertise in administration of VMware architecture. • Demonstrated technical expertise in Windows 10, Windows Server, and Windows Server fundamentals (AD, DNS, DFS, Group Policy etc). • Knowledge of SQL, SharePoint Online and MS Teams. • Oracle and MS SQL database server. • Experience across Remote Desktop Services including Citrix/Windows. • Experience wi...